584 comments found.
I was on the older version of ShiftCV, then updated to the new one and imported the demo data. I tried to edit the page in Elementor to customize the content of each section but I get a blank on the left hand side when clicking the blue icon on the right to edit the content: https://imgur.com/a/UI7D1kr
Is there a fix for this? I’m not able to edit any of the content from the demo data
Hello,
The issue is Elementor version related. Please submit the support ticket at https://themerex.ticksy.com/ into ‘Pre-Sales’ category (Purchase Code is not required) to get fix.
Best Regards,It’s been three days since I submitted a ticket and the problem is still occurring. I received a reply today, three days later, with information that did not help at all. Please reply ASAP today with an actual solution. Thanks.
Hello??
It is taking a VERY long time to resolve this. Can you please just fix it instead of sending me another file or ideas? I need the Elementor editor to work ASAP. If not, please refund me ASAP. I’m sending the message here as well as it seems like the support tickets do not get checked often. Buyers beware.
Thank you for resolving the problem. I recommend fixing and/or explaining this issue w/solution out of the box for future buyers. Other than this glitch, it’s a sleek, simple, yet sophisticated product. I would buy again.
Hello,
Please note that our working hours are MO – FR 10 00 -19 00 CET: https://themerex.net/support/
Glad to hear the issue is solved now. The fix will be included into the next theme update.
Best Regards,Hi there – how do I update the icons of each of the sections? The icons seem to vanish when a new icon is selected from each section’s “Icon” dropdown display.
Hello,
Please select the icon in Elementor and you will see its title and link for editing on the left: http://prntscr.com/oizbn9
For further support issues, please feel free to submit the support ticket at https://themerex.ticksy.com/ to get professional help from our support team.
Best Regards,
Hi there – but what of the icons for the “Profile”, “Testimonials”, etc, sections?
Hello,
Please click ‘Edit with Elementor’ http://prntscr.com/ojar2b, select the Accordion section and edit the icons http://prntscr.com/ojas55
Best Regards,
This is not working – the icons are disappearing when this is attempted. https://prnt.sc/ojaupy
Hello,
Could you please submit the support ticket at https://themerex.ticksy.com/ with your Wordpress admin login credentials to get professional help from our support team.
Best Regards,
Where is the change log of the July update?
Hello,
The most recent theme version is version 3.0. You can check its change log here http://prntscr.com/oiuc46
Best Regards,
I’m waiting for you to answer my question. https://themerex.ticksy.com/ticket/2079427/
Hello,
Please take our apologies for the delay – we do not work on weekends.
Please get back to your ticket with Wordpress admin login credentials.
Best Regards,
I have several questions:
1. Is this Theme available as HTML, since I do not wish to run WordPress. If it is available, do you have the link to buy the HTML version?
2. Looking at your demo (http://shift-cv.themerex.net/). You have several ‘subjects’ (Profile, Resume, Portfolio, Testimonials and Contacts). In order to see the content of them I need to click on it to ‘expand’. I do not wish to use this option, all ‘subjects’ should be already expanded. Is this possible?
According to your screenshots (http://preview.themeforest.net/item/shiftcv-blog-resume-portfolio-wordpress/full_screen_preview/5150965) it should be possible.
Thanks!
Hello,
Thank you for your interest in our theme!
1. Please find the HTML theme version here: https://themeforest.net/item/shiftcv-blog-resume-portfolio/5925341
2. The profile, resume and contacts items are added with the help of the Accordion item in Elementor:
http://prntscr.com/luey5hUnfortunately, there is no option in the Accordion item to make them not been collapsed by default, so this change requires some extra customization on the theme source files. If you are interested, our Customization studio can customize them for you for extra fee.
Regards
Thanks for your reply. But you are advertising with it: http://preview.themeforest.net/item/shiftcv-blog-resume-portfolio-wordpress/full_screen_preview/5150965
So why it is not possible? If it not possible, you should not advertise with it.
Hello,
Could you please mark on the screenshot where exactly it is advertised.
Best Regards,
- is hierarchy tree available to show experince?
- Is it possible to keep all sections open by default and disable the automatic closing?
- how will this theme perform with wp rocket?
- is it compatible with CssHero plugin?
Hello,
Thank you for your interest in our theme!
1. You can use the Progress Bar shortcode for your needs:
http://prntscr.com/o1ozgrPlease also check this documentation link for other shortcodes available:
http://shift-cv.themerex.net/doc/#shortcodes2. The sections are added with the help of the Accordion shortcode which does not allow all sections open by default http://prntscr.com/o1p426. You can add each section using the Layouts shortcode instead (like this http://prntscr.com/o1p32p) to have them all open.
3/4 You may try using theses plugins with the theme. In case some additional stylesheets are needed for their full compliance with the theme, our Customization studio can create them for you.
Best Regards,
Is it possible to add “Soundcloud” to Social Media? And can I add “legal lines”/imprint somewhere?
And is it meanwhile possible to add text instead of pictures in the “portfolio” section?
or as a workaround add another “resume” section to have a second section for projects?
Helloб
Thank you for your interest in our theme!
1. In order to add more social icons you should edit core files of Themrex addons plugin. Our support operator will provide you with instructions.
2. You can manage the gallery in Ess. Grid (WP dashboard) > Ess. Grid. Please click here to view more information about the Essential Grid plug-in.
3. Yes, you’ll be able to add a new tab to accordion. This elementor widget inserts accordion with custom content and it should edit edited via Elementor.
Regards
Hello, i purchased this template but I am having some trouble understanding how to modify the content in the accordions. I use the “Elementor” editor, but i down see any text options or ways to modify the current demo text. Thanks!
Hello,
This is the elementor widget and it inserts accordion with custom content.
Select which type of content to show in the Select content source option under “Content” tab.
- Use Content – enter custom text using the the Elementor Editor panel. - Pages – specify the page to take the content from. - Layouts – displays content taken from the already built custom layout (WP dashboard > Layouts post type). Please check the screnshot: https://prnt.sc/njt6i4
Regards
Hello! I have been very satisfied with the theme for many years now. Recently, I updated to the newest version and now the Page Speed Insight results are really below accepted. Could you please advise if I’m doing something wrong?
My web: http://radulovic.com.hr/ Speed Insights: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.radulovic.com.hr%2F
Hello,
We have tested your website with pingdom tool:
https://tools.pingdom.com/#5a7f383c9c400000It shows pretty good results. We recommend using GTmetrix or Pingdom services in order to check the speed of your website. We recommend you to optimize the site using these tips: https://www.wpbeginner.com/wordpress-performance-speed/
Regards
Hello, good job!
Pre-purchase question: 1) You may add this functionality: https://2bcard.com/c15ea7e89#vcard where, with a button, you can add the contact data directly to the cell phone directory. 2) How is the QR code created? 3) Can I integrate with woocomerce and set up payment gateways? 4) It works just like a site builder or you have to enter the wordpress backup to edit the data. 5) As this vcard will be seen from a mobile, is it possible to optimize it ?, in the PageSpeed Insights test it has a low score of 13/100: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Ffinancial-adviser.shift-cv.themerex.net%2F&tab=mobileHello,
Thank you for your interest in our theme!
1. To get a quote on adding such functionality, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase. Thank you!
2. QR code is added via the Widget: http://shift-cv.themerex.net/doc/#shortcodes_settings_qrcode
3. You may try using the Woocommerce plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you for extra fee.
4. To install this theme you must have a working version of WordPress already installed.
5. Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Good server configuration is always necessary, plus proper image and content optimization, caching usage, etc. in order to achieve the best possible performance.
Regards
Is there a way to customize what is collapsed in the accordion upon page load?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi are there any theme updates for WP 5.0.XXX?
Hello,
This theme is compatible with WP 5.0.x.
Regards
Trying to activate my theme. It keeps saying purchase code is invalid.
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi. Sorry, I send video (my problem) with pre-sale ticket. Please check
Hello,
Thank you!. Please expect reply in the ticket soon.
Regards
please see this video: (theme problem) http://khalilsoy.com/saytpox.mp4
Please prolong your support period and proide us with the admin login credentials for khalilsoy.com so that we can investigate the issue closer to see what causes it.
Regards
It is a problem of theme. Why should I pay extra money for a little problem to get support? If you help please do it till the end. Link on the icon doen not work when you blog the page
Please expect the reply in the ticket soon.
Regards
Okay I waiting
Thank you!
You say several times we helped you, but it happened just once that was related with changing a link. I am telling that when I change main page and blog, link disappears. If you help do it till the end. I can not do anything, it is a problem of theme. Why there is no information in the document of your program? Now why do I have to pay 14$ for a small problem?
Hello,
Please check the support ticket reply. There are no theme issues. You will need to renew the support service in case you need any further assistance.
Regards
thank you for help I give 5 star for support!
Our grateful thanks!
Hi. thanks for new update. Please help. how to add this button? http://prntscr.com/lqqyzw
Hello,
Please add this button via Elementor in Elementor Home header. Please check the following screenshots for additional information https://prnt.sc/lqxqpl and https://prnt.sc/lqxpzq
Regards
I not see this section http://prntscr.com/lqyg71
please upload video tutorial
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
I buy this theme 3-4 years ago. Purchase Code is old. please help me with mail
Could you please submit a pre-sale ticket and add admin details? The support operator will check the issue.
Thank you!
I can’t new support code. Because this theme problem. how to contact with mail?
You don’t need a purchase code to submit a pre-sale ticket. Please submit the pre-sale ticket and our support operator will check if the issue depends on the theme.
Regards
sorry please send me support page link
Please submit a Pre-sale ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
where ise pre-sale ticket? http://prntscr.com/lrurbp
Please do not choose Shift vc category. You should choose Pre-sale as a category. Please add admin details you the ticket as well.
Regards
sorry. thank you. I send admin details with ticket
Thank you!
Hi, i would like to ask you kindly..how can I remove number form printing as well as to remove/change companies icons in resume view. thanks a lot for your support
Hello,
After you have created a few posts in ‘Resume’ section, you may start to create the sidebar. In this block, there is a Sidebar for visual graphic display of your skills and experience provided. To fill it out, please, go to the section Appearance – Widgets and add one or several widgets “WP Space Skills” into Resume Page Sidebar. Please learn more here: http://shiftcv.themerex.net/doc/#resume_2 If you meant another numbers and icons, please submit a support ticket with the screenshots at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
How can i instantly redirect users to another link when clicking on a portfolio item? And great work with the theme!
Hello,
When creating or editing the post in Portfolio section, you can add the link to the video or the results of your work in the field “Portfolio link url”. Please learn more here: http://shiftcv.themerex.net/doc/#portfolio
Regards
How easy is it to replace PrettyPhoto with another type of gallery?
Hello,
This issue requires advanced customization of the core files. If there’s a need feel free to get a quote and submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”.
Thank you!
Hi, I just tried to update the theme and I get this error:
Fatal error: Can’t use function return value in write context in … wp-content/themes/cv/functions.php on line 671
Thanks!
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and add website link with admin and ftp details to get qualified assistance. Thank you!
Regards
