409 comments found.
Hi buddy,
I created this page https://www.clairedaviesinteriors.co.uk/interior-design-manchester
When you look on desktop, you can see a full image but when you go on mobile, the image shrinks massively and you can only see a tiny bit of the image and you can’t even know what that image is. On my mobile I can just see the tree instead of the full house.
Any idea how to fix that?
Thanks a lot!
@tbsupport really hope you could assist with this one 
Hi, I have a problem with your theme. It looks good on the desktop but when you look at mobile, there is a gap from the banner: https://i.imgur.com/CUr8VGV.png
Any idea what is causing this? Site is loftera.co.uk
Hi,
Could you please check the image link? It’s not loading.
Thanks 
Hello, I have purchase Massive wordpress theme. Installed theme on cpanel. After installation we have also imported demo theme of Massive. There are following error we have found:
1. Under Revolution slider demo slides are not there
2. Woocommerce are showing error “Your theme (Massive) contains outdated copies of some WooCommerce template files” and when we solved this error by replacing all outdated files with new woocommerce files it has disturbed the design of massive theme.
We also try to download demo theme in other way like “switch to manual import”, but the instruction of manual demo download is not clarify the process. so please suggest any refrence site to download manual demo.
My cpanel PHP version is: 7.1.18 SQL version is : 5.5.61
Please suggest how to solve the issue. Expecting your reply on priority basis.
Hi,
Massive is not compatible with the latest WooCommerce that’s why you’re getting that message. Massive is compatible with version 2.6
Please send you site admin user, pass and site url at support@themebucket.net, we’ll check and let you know regarding other issues.
Thanks 
Hello sir,
I’m afraid background video doesn’t work properly on mobile. It’s an unresolvable issue so far, we talked to the Revolution Slider author they also said so.
Thanks
Hello! I’ve sent an email with Masonry View issue. Would you please check the email box and get back soon? Thanks a lot! -wing
Hello,
Thanks for your email, we’ve sent a reply already. Please check your inbox.
Thank you 
Hi,
I am having problems with the menu on my website:
www.arescomedia.com/seafop mandy1234!
I have tried using ‘Twenty SIxteen’ and the dropdown menu at the top for sub menu items works. However, when using the ‘Massive Theme’ it is not working.
It was working before, and I have also tried deactivating all plugins to solve the problem but it isn’t.
Please can you help.
Hi. Is there an update on this please?
Hello,
We’re really sorry for the delay.
Checked your site and found you’re using a different theme. If you want us to check the menu issue then please install a replica version of your site, we’ll then check and fix the issue.
Thanks for your patience. Take care 
Hi, We are using Massive multipurpose wordpress theme for our website http://cloudtara.com
Whenever I create a page, its title is displayed as the page name. How can I change the title attribute of the page (which is different than it’s name given while creating the page)
Hi,
We cannot see any “PURCHASED” badge with your name. Could you please send us your purchase code at support@themebucket.net? We’ll verify then resolve your issue.
Thank you 
username- admin password – Solutions@98
Answered
portfolio filter not working new category addition not showing please help
http://qed.satishphour.com/wp-adminusername- admin password – Solutions@98
Portfolio filter is based on tags. So please make sure to assign tags on portfolio otherwise that won’t work.
Thanks
My site doesn’t appear on mobile – i get my 404 error but appears ok on desktop. Whats the problem?
Hi
I purchased the Massive theme on 23 May Purchase Code: b0dc3a8d-7d56-4283-81ce-4ec1932d389b – 23 May 2018)
Installation appeared to be successful by our developer has now found some problems::
“The ‘massive’ theme isn’t working the same as it did on previous sites.
Within the visual composer plugin I’ve no option to add the slider on the homepage. I’m not sure whether it’s an issue with the theme registration or if some files haven’t uploaded correctly. Unfortunately there’s no documentation available for this theme making everything a matter of trial and error rather than being able to just crack on.
I’m not sure whether the ‘massive’ theme has been updated and now just works differently or it’s just a problem with this installation.
I have grabbed some images from the flash animation on the homepage but can’t add a new slider for reasons mentioned above.”
Website is caddingtondev.gcnsystem.co.uk
Can you please advise?
Regards
Andrew Brett
Hi Andrew,
Please send your site admin user and pass so that we can check what’s wrong in the backend.
Note: It might take some extra time (5-6 days) as our team will be on leave (Eid vacation).
Thanks 
I am having trouble installing plugins. I installed theme no problem but when attempting to install the plugins received 500 server error which made every page receive error. I fixed this each time by resetting plug-ins. I then tried a complete reinstall of my SQL database, WordPress and Massive, and although I have now installed massive engine and contact form 7, I cannot install the remaining plugins, and have to reset everything each time I do. Any suggestions??
Hi,
Please send your site url, ftp access and admin user and pass. You’ll check and let know.
Thanks 
Hi there,
I have installed Massive theme for WordPress on my WordPress site, however I am having trouble installing the plugins – I get 500 error message.
As it was a relatively new site, I did a complete reinstall of mySQL database, WordPress and Massive, and although this time I could install Massive Engine and contact form 7, I had same errors with the other plugins.
Any suggestions?? ..
Hi,
Please send your site url, ftp access and admin user and pass. You’ll check and let know.
Thanks 
My zip download is missing the resources folder
Hi, Same zip file is being served to everyone so there is no chance for exception. Please download again.
Thanks
How can I change the text “MORE PROJECTS” to “MORE NEWS”?
https://ssfc.wpengine.com/portfolios/round-table/Hi,
Without user and password we cannot visit the site. Please send site credentials at support@themebucket.net
Thanks
Does this theme work with PHP 7?
Yes, it does. And it works better with PHP 7.
Thanks 
Hi! I’ve bought your “massive” wordpress template but I’m not able to access the online documentation because it gives me a time out error (522) Is there any other way to access the documentation or any fix for this issue? Thanks a lot!
Hi, If you’re unable to access online documentation then check your downloadable file where have documentation in docs name folder.
Thanks
My customer is now filling their wordpress site and complaining that the admin is REALLY slow and costing them a lot of time to edit pages and posts. Is there anything I or you can do about this?
Hi,
You can remove unnecessary plugins and check if your client’s hosting is slow or not. That’s all you can do.
Thanks
Hola, compre: themeforest-15281142-massive-responsive-multipurpose-wordpress-theme Y pesa 18.9 MB. Dónde están los 250 MB de demos ???
Hi,
Could you please write in English?
Thanks
How do I put this theme in wordpress
Hi, We’ve seen you didn’t purchase our WordPress version. Can you please make sure you’re purchased it.
Thanks