1276 comments found.
Hello,
The new ‘Multi Concept’ demo is not listed in the import demos.
Will it be available for import soon?
Thank you.
Updating the theme from 1.2 to 1.2.1 resolved this.
Thank you.
Hi there,
Glad to hear everything is fine!
Enjoy Ave! 
Cheers, LiquidThemes
Hey guys! 
This is Andrew from LiquidThemes Dev Team. I’d like to let you know that auto-update function is back. You can simply remove and re-install the theme & Ave Core to fix this issue. We’re really sorry for this inconvenience. Feel free to reach our support portal if you need any help.
https://liquidthemes.freshdesk.com/support/homeCheers, Andrew @LiquidThemes
Hi!
Great theme!
I have a problem when trying to upload my logo. It wont show. I uploaded it as a svg file, just as the original logo is. What can be the problem?
Hi,
Glad you like Ave!
It looks like there is an individual logo assigned in the Header element. Could you please submit a ticket? Our support team would be happy to assist you.
Cheers, LiquidThemes
I installed the theme and went to the “install demo” and the one demo that I wanted (the shop) wasn’t there? any reason? is it available. thanks!
Hi there,
Thanks for getting in touch!
Could you please submit a ticket? Our support team would be happy to assist you.
Cheers, LiquidThemes
Hey guys, i have the same issue as is being mentioned above [not being able to update the core plugin] tried contacting support and personal support without success. Really anxious to get this solved as i need to finish my website within a week. Thanks as always 
Hi there,
We’re really sorry about this issue. As I mentioned before, there is a temporary API issue on our servers. We’re working on the fix. In the meantime, do you mind performing a manual update? The latest version could be downloaded from ThemeForest. If you need further assistance, Matt would be happy to help you.
Thanks for your understanding!
Cheers, LiquidThemes
I have done this, and my site is still overlapping. I’d really appreciate a support reply soon.
To be clear, i have done a ‘manual upgrade’ like i’ve had to do since buying this theme and everything is still broken.
Hi,
I’d like to let you know that the auto-update issue is fixed. Could you please check Matt’s ticket?
Cheers, LiquidThemes
Hey guys, I have the same issue as user performancegwm (can’t update to 1.0.2), did you already find a solution for this? 
Hi iParanoia,
Thanks for getting in touch!
There is a temporary API issue on our servers. We’re working on the fix. In the meantime, do you mind performing a manual update? The latest version could be downloaded from ThemeForest.
Thanks for your patience!
Cheers, LiquidThemes
Sure, manually worked just fine thank you.
Do you plan to add a page loader option anytime soon? Otherwise I’d work on it myself, thanks!
Hi there,
Thanks for the feedback!
I’ve added this request to the update board. Hopefully, it’ll be available in the future!
Cheers, LiquidThemes
Can this theme be used normally in China? China’s Internet can’t use Google services, and will restrict access to some websites and services.
Hi,
No problem at all! Feel free to reach us if you encounter any issue. We’d be happy to assist you.
Cheers, LiquidThemes
Hi~ do you use Redux framework? Redux framework will load Google font service, it would not run in the Chinese, in that case, the website control panel, edit, or create the page will be very slow, would have been to load Google font to work overtime T_T I very like this topic, but if he can’t normal use, it is a great pity…
Hi there,
Yes, we are using the Redux Framework. I’m really sorry about that, there is nothing we can do here.
Thanks for your understanding.
Cheers, LiquidThemes
pre-sale question: is the GTmetrix section with the black container in your demo landing page something that is included as a block /chunk/ template that we are able to use for our site? or will i be able to recreate that with this theme easily ?
Hi there,
Yes, you’re able to use the GTmetrix section in your demo. It was created with the section pinning feature which is exclusive to Ave.
Cheers, LiquidThemes
I’m having trouble activating this theme due to one of your required plugins: Ave Core. It says “Installed But Not Activated, Requires Update” – when i update it, it says its successful but then still says it’s just version 1.0.1 and min required version is 1.0.2. Ive tried updating 10 times and i cant get it to 1.0.2 – Can you help?
Hi there,
Could you please submit a ticket? Our support team would be happy to assist you.
Cheers, LiquidThemes
Great theme! Is there an easy way to disable all the scrolling animations?
Hi there,
Thanks for your interest in Ave!
Every animation has its own on/off switch. You can simply disable the content animation option for the sections you don’t want to use.
Please let me know if there is anything else I can help you with.
Cheers, LiquidThemes
I sent a support request during the day yesterday but so far I have not received an answer. I tried to log in to the support page but it gives the information that I do not have access to the portal. Thanks for letting me know what to do to get help with a problem.
Hi there,
I see Matt replied to your ticket yesterday. Please let me know if you need anything else.
Cheers, LiquidThemes
Very Nice Design, Congratulations! GLWS 
Thanks 
Good luck with sales! Amazing work!
Thanks!
Is there an easy way to make a wp bakery full screen hero row with an image slideshow background? I’m looking to get static content with the picture changing is all.
Hi there,
Yes, it’s quite easy! Ave offers a built-in slideshow feature which can be easily customized. You can add as many images as you’d like, change the slideshow delay or customize the animations.
Here is an example: http://digitalagency.liquid-themes.com/
Cheers, LiquidThemes
Also, Is there a way to have a lightbox gallery with similar options to portfolio grids(masonry, captions etc) where clicking on things just loads the featured image of the item?
With the lightboxes, is it automatically serving adaptive images based on the device or just one size?
To clarify, in the link you sent me, the links are just a normal href to a set size, there is no different data for adaptive images for different screen sizes.
And there is something going on with your demo site with a lot of 404s http://original.liquid-themes.com/portfolio/winter-is-coming-2/Hi there,
No worries. Lightbox images are adaptive as well. We’ve also refreshed the permalinks to fix the portfolio issue.
Feel free to let us know if there is anything else we can help you with.
Cheers, LiquidThemes
If you look at the media-gallery demo you sent me, the grids have direct, non-apadtive links that launch ligthboxes, like href=”http://original.liquid-themes.com/wp-content/uploads/2018/10/Image-5-2.jpg” without a srcset, so while the lightboxes resize with the screen, they are not serving adaptive images.
Hi there,
Really sorry for the misunderstanding. Currently, the images in the lightbox are not adaptive. Maybe, we can add this in the future.
Thanks for your understanding.
Cheers, LiquidThemes
Hi there,
We have received your question about images and js, please kindly reach us, we will happy to talk. info [at] liquid-themes [dot] com
Cheers, LiquidThemes
Hi! First of all this theme is simply amazing! I would love to buy it and install it in my three web sites. Do I have to buy the license for each or it’s okay buying it at one time only?
Regards, Lara
Hi Lara,
Glad you like Ave!
According to Envato Rules (which apply to all themes including Ave), you need to purchase additional licenses for each website (on another domain) you create.
You can learn more about Envato License here: https://themeforest.net/licenses/standard
But I can say that’s still a great deal since Ave is on sale right now.
Please let me know if there is anything else I can help you with.
Cheers, LiquidThemes
I can’t download my license
Hi Kaman,
We’d be happy to check it if you can submit a ticket with more details.
Cheers, LiquidThemes
Hi, how can I make the contact form have 2 columns? We like contact01 in the templates of visual composer but can’t seem to re-create it. Cheers
Hi there,
Thanks for getting in touch!
Could you please submit a ticket? Our support team would be happy to assist you.
Cheers, LiquidThemes
Yes, we did. Still unanswered.
Hi there,
I see it is replied. Please let us know if there is anything else we can help you with.
Cheers, LiquidThemes
Hello, great theme but did you work on the account page of woocommerce ? This is essential for customers I believe.
Thanks.
Hi toniovayson,
Glad you like Ave and thanks for the feedback!
We’ve added this to our update board. Stay tuned! 
Cheers, LiquidThemes
Good to know ! Any ETA or status on this ?
Cheers
Hi there,
It’ll be released the next week.
Cheers, LiquidThemes
Hi, can u please tell me when you will have an update with a wider screen version? thx
Hi there,
We’re constantly adding new features and this is already in our list.
Stay tuned! 
Cheers, LiquidThemes
Thank you is there also an option to have a custom height for the header image background? Every time i select ‘cover’ it’s way too big.
Hi fredbros,
Yes, there is! Could you please submit a ticket regarding this question? We may need to see the website before providing a proper suggestion.
Cheers, LiquidThemes
Hi,
Its me again.
I saw in your product page it is indicated that this theme consists of 200 templates. Does it mean that when I purchase this theme, I have 200 templates to use? Are these 200 templates displayed in your demo templates, or that the demo templates displayed are just some of the templates listed out of the 200 templates that were created within this theme?
Thanks alot,
Desline
Hi Desline,
Ave offers 200 section templates and 34 pre-built website templates (we’re adding new templates weekly). You can use both in the same installation.
Please let me know if there is anything else I can help you with.
Cheers, LiquidThemes