138 comments found.
Hello!
I am using your theme for my photography business. Is there a way to remove the page title/menu category from showing on specific pages?
Hello,
Support and Future update is exclusively for purchased users. Thanks for letting us know. We will add it in our future update which is coming soon with a new homepage demo.
Regards,
ThemesTrace
Hello, I’m getting this error below while installing the Demo Content.. Can’t figure out what to do. Can you advise?
Maximum execution time of 29 seconds exceeded in /home/public/sites/www.xxxx.nl/wp-includes/class-wp-image-editor.php on line 402
Thanks Michael
Hello,
Support is exclusively for purchased users. You have to extend default WordPress execution time.
Regards,
ThemesTrace
I am not able to import demo content. Can you tell me how can I import the demo content in the website?
Hello,
Thanks for downloading our theme. Please check the documentation first.
Regards,
ThemesTrace
Hola. obtuve de forma gratuita el tema por envato y estoy muy feliz con él, me parece muy hermoso, fácil de editar, es dinámico. Solamente tengo dudas en colocar el blog o el portafolio, pero por lo demás se me hizo muy sencillo, en solo un par de horas terminé de editar mi página: www.shakider.com aún tengo muchas cosas por agregar y se que con este tema podré hacerlo, estoy muy feliz con él. ojalá pueda usarlo por mucho tiempo.
Hola,
Gracias por tus hermosas palabras! Puedes seguir con el tema gratuito, pero en el futuro no recibirás ninguna actualización de este tema, pero si compras este tema obtendrás una actualización gratuita de por vida y nuestro dedicado soporte.
Saludos,
ThemesTrace
Hi, I’ve Downloaded your theme but the style css file is missing. Since it’s free I can not dowload the ‘installable wordpress file only”. I’ve tried to unzip and upload the file without the licence but it’s not working…
Hello,
Just install seline.zip.
Regards,
ThemesTrace
Is there any plain theme available fro same. e.g: HTML, javascipt not in worpress
Hello,
Sorry for letting you know that we currently don’t have any free html template.
Regards,
ThemesTrace
I am not asking for free template. I just want normal html template with same design in single page application.
Hello,
Not the same template but you can look forward this template.
https://themeforest.net/item/tracem-a-mesmerizing-portfolio-template/21647719
Regards,
ThemesTrace
I need normal html template for same
Comment installer la version démo ? mon site ne ressemble pas à la présentation… How to install demo version ? Help me
Hello,
In the free version, we don’t give support. Just for your help, install unyson page builder and after that install unyson addon backup & demo content. If you did it correctly, then you will find a submenu under appearance to install demo content.
Regards,
ThemesTrace
Hello Team, please keep update your theme regularly, you updated this in 28 February 2018 now is 12-12-2018
Thanks for your kind information 
HI, have just downloaded the Envato free download and now trying to upload seline.zip into my wordpress site. Gets to 100% upload but then comes back with “The link you followed has expired. Please try again.” Any thoughts please? Thanks
Hello,
Thanks for downloading. But as I thought, this is not an issue with our theme. Maybe, this issue is arising from somewhere else.
Regards,
ThemesTrace
ok, thanks for the quick reply. I’ll get onto it at my side. Thanks
Best wishes.
But you can always welcome to purchase our Seline theme. If you purchase our seline theme you will get our support too
.
Regards,
ThemesTrace
hello , i tried installing your theme , but it kept saying timed out always… can you help me please
Hello,
In the free version, we don’t give support, but you can try again after extended execution time in WordPress.
For this purpose, You can try this plugin:
https://wordpress.org/plugins/wp-maximum-execution-time-exceeded/
Regards,
ThemesTrace
Hi. This is a free download from Envato. Is the theme still being updated? It seems a little outdated, so I am hesitant to download it, although it is beautiful.
It is a little outdated, but we will make an update soon.
Very much appreciated!!! Cheers 
Thanks 
Hi are there sample content files available?
Hello,
Thanks for purchasing our Seline theme. Yes, seline theme has 1 click demo install. Just install unyson and browse unyson tab from the dashboard and install a unison add-on called Backup & Demo Content. After installing you will find a submenu under Appearance called Demo content install. Browser there and hit the install button and wait for installing.
If you face a further issue, don’t forget to contact our support themestracehelp@gmail.com
Regards,
ThemesTrace
Hi
My website has been rearranging images and texts with your current theme. I understand that the issue comes from unyson builder – but i’ve been restoring every couple days and it’s driving me crazy! Please help with an update ASAP.
Hi
I am working on liight.ca website by Nicole Cheng
I have been having problems with your theme for a few months now, every few months the theme becomes out of line or proportion when certain plugins are automatically updated.
Can you help me fix this problem for good, I am in touch with wordpress and trying to resolve this issue is there anything you can do from your side
You may have full access to the website on wordpress if this makes it easier
Hello,
Thanks for reaching out. Actually this issue comes from unyson builder. What you can do, just create a backup and when any issue will happen you just restore the backup file.
Thanks for your concern. Hope we will fix it in upcoming update.
Regards,
ThemesTrace
HI
I updated some plugins for my website liight.ca and now my pictures and texts are all out of sync could you fix this for me or do you know of anyway to fix this
Hello bemrobinson,
Please contact with our support themestracehelp@gmail.com. Please attach your purchase key when you will contact with our support.
Regards,
ThemesTrace
Thank you
My client is having trouble seeing the “Visual Builder” in his site’s pages when he uses his computer. Is there some software he needs to install to fix this issue?
thanks.
Hello,
Please send a screenshot to our mail at themestracehelp@gmail.com. Also, please don’t forget to include your purchase code.
Regards,
ThemesTrace
Hello, I am having trouble centering a button under an image. Is there anyway to adjust the padding so it is not left aligned?
thanks, Audrey
Hello Audrey,
Thanks for purchasing Seline theme. Please write your query to themestracehelp@gmail.com with some details like which button you are working with. Is it a single button from shortcode or with other shortcodes like about section.
Regards,
ThemesTrace
Hey,
I’m having a few issues with the tabs on the theme. They work fine on the page on desktops and iPads but when you view the page on mobile and select a tab it doesnt reveal the information.
Can you help me please?
Kind Regards Amy
Hello Amy,
Please contact our support at themestracehelp@gmail.com. Our Support will help you.
Regards,
ThemesTrace