70 comments found.
Your demos aren’t showing. It says database error.
Thanks for information. We are checking and fix it ASAP
Thanks !!
Thanks for reporting, its fixed.
Hello. WPML with king composer does not work. How can I solve this?
Hi,
Its not true, you must be missing something. Because my other customers are using WPML fine with KC. If you still can not figure it out, let me know and I will write an article on it.
Hi!, on room detail page, there is “Check Availability for This Room” button on the demo site, where can I enable it? Thanks!
Hi,
Thanks for purchasing, please check this article https://kb.bolvo.com/docs/howello-wordpress-theme/how-tos/how-to-enable-check-availability-for-this-room-on-room-detail-page/
Hi, can you please provide PSD files ? thankyou advance
Hi, Plz send us your email id or send mail from support tab. We will give you psds download link.
Thanks !!
Sure here it is arifi.armedia@gmail.com
When I enter characters like the apostrophe or accent, or the symbol & in the title of an event, I find the ascii coding of the character (eg ’) how can I solve?
https://www.casalaura216napoli.it/event/marc-chagall/Hi,
Thanks for purchasing and sorry about this trouble. I just fixed it and released update.
If you have entered your purchase code in wp-admin/themeoptions please go to Appearance/themes to update with a click.
sorry but it is not clear to me how to proceed with the update. I entered the code. But in Appearance / Themes I don’t see where there is the update button
Ok I understand, it wasn’t on the howello child but on howello. Thanks for the update
Hi, I bought and installed the theme, but I can’t figure out how to install the demo files. Could you give me some indication? Is it also possible to know how to install the integrated plug-ins?
Ok for the plugins … I succeeded … but for the demos I need help
Hi,
Thanks for purchasing and sure I will help and even install the demo for you if you still face issues. Just contact me on support https://bolvo.com/support/ for deeper and faster help.
Hi, is there a way to remove price for night below the gallery in room page? I’ve found how to remove price plans but not that. It’s a problem for me because it’s not customizable in detail
Hi,
I would need more details on your issue, Please contact me on support https://bolvo.com/support/ for deeper and faster help.
Hi! I am having trouble updating the theme. I get this error…
An error occurred while updating Howello: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ’/tmp/s6pkvhfnnfs2t6ll2r51jk668y5A4zlzlfs2cncrf75v4mrz3frfcvlwpj8g9mlj4fmgmmcrnfdA24l5mvwx1n6q3vkgAAbzgfmdm6dlj82wAwkllbytkAlb482w4rck326dgq5rkzqwy8cln1zvsr6jmjvg456d4z5g7Abtfnff14k3nr2Akl5fnnbh2qkkk7zt3nds4rvgm5k4gj3d4Azxjm6v1m5wgnlhgmsn3772wszr475hm8z8hA-In1A82.tmp’
Please message from the account you purchased the item.
Hello, I just bought your theme and trying to set it up. There is few things my client wants. How can i do it? 1. instead of dollar sign i need to have Indonesian Rp 2. In the single room template i need to have double pricing. Regular pricing and Off-season pricing.
Hi,
Thank you for purchasing the theme, here you can find answers of your both quesitons https://kb.bolvo.com/docs/howello-wordpress-theme/how-tos/
Thanks for swift reply. I have another question. Is it possible to sync the bookings with Airbnb, booking.com and Google Calendars?
Sorry, the plugin I used for this theme https://wordpress.org/plugins/wp-hotel-booking/ , does not offer this functionality at this time.
If we do not want to use the Booking Engine is it possible to stop it?
Sorry, its not, at this time.
Hi, I think this is my last question
In King Composer / Gallery there is a setting “Alt attribute for image:” that explains “Show/Hide alt attribute and title for image.”
But alt / Title is not working either in lightbox or as mouseover alt. Where should I look at (which files), in order to fix it?
Thank you
Hi,
No problems in asking questions, its just will be better if you ask support questions here https://bolvo.com/support/ including URL and wp-admin(if possible).
That Gallery is KC default module, I did not touch it, its better if you can find answers for it here https://wordpress.org/support/plugin/kingcomposer
Hi, I’ll join your support
Just a quick. Where can I modify the 404 page? I can’t find the page, neither there is a setting in theme options.
Thank you
Hi,
Its the default 404 of WP, I just put the BG image and some text. What exactly do you want to change in 404 , if BG image, you can do it easily using css. IF you need with css tags , please write me on support. You can also find plugin if you are wanting deeper changes.
Hi,
Thank you for your reply. I wanted to add the menu.
I replaced the BG image by uploading an image with the same filename.
What worries me is the compatibility of King Composer with wordpress 5, so I added a line in WP config to stop auto update.
I noticed that king composer somtimes saves data as encoded (the form looks like base64, but I didn’t examined carefully). I have setup everything in a subdirectory and I will move it to the root using a plugin (such as Velvet) to change URLs. But if King Composer saves encoded data, it won’t be possible to use such a plugin. Did you ever come accross with it?
Regards
Hi,
KC recently updated and apparently now works fine with WP 5.0, I have also tested it.
I am not sure about base64 but as they are on WP repo I dont think they could do not otherwise they wont be approved there.
Please contact me on support https://bolvo.com/support/ for deeper and faster help.
Hi, there is one more thing needs attention
In Howello Add Content Settings (King Composer), if you select Gallery in Content type, there is a switch “Enable Filter ?”. If you set it to “Yes” (If set to yes, the gallery is filterable by the category), nothing happens. I guess it should display categories to select. That means that practically you can only display one gallery.
By the way it would be nice if “Page” could be selected as content type.
Regards
Hi,
Ok, I will look into this too.
Hi,
I added in the options array
‘page’ => esc_html__(’ Pages’, ‘howello’),
in kc.php, so content from pages can also be selected and fetched.
Regards
Hi,
The enable filter button is working fine. It removes the filter in case one do not want gallery sortable by clicking on its category name. Its not meant to put more than one gallery at one time. I advice you use Nextgen-gallery plugin for your advanced gallery needs.
I added Page as you requested in kc.php
To update you can go to Appearance->themes.
Hi,
I was expecting that the “the gallery is filterable by the category” would be the ability to select and display certain gallery.
Regards
Hi,
Sorry about that misunderstanding. I hope its clear now.
Yes it is, thank you
Hi, just one question.
In thestimonials, there are not navigation arrow buttons prev / next and I cannot find a setting to display them. Is it in purpose or it is a bug?
Thank you
Hi,
The point is valid, I am adding it in upcoming update, which is coming very soon.
Thank you
I updated the theme and fixed this.
The event comes out with the date of the post and not the date of the event. How to show the date of the event and not the post?
Hi,
Thanks for reporting and sorry for inconvenience, I will fix and update the theme soon.
Hey,
Fixed it and updated, you can update theme (v1.7) by going to your website’s admin/Appearance/themes. Please note you need to re-enter the events.
Hi, how to translate button in header “Book now” – im using WPML. In all languages the button is named the same in strings translations i cant find it
Hi, Please click the link on the bottom of String translation page, on next page you will find checkbox to add that to strings. and then you can translate it normally. For detailed instructions please visit https://wpml.org/documentation/getting-started-guide/translating-theme-options/ and email me from profile page with your admin info if you want deeper help.
Thanks, how that string is named?
Please do a page search for tt_hdr_btn_text, it should be in group tt_temptt_opt
What is the Instagram Plugin you are using? Thanks!
Hi,
I am using this one https://wordpress.org/plugins/wp-instagram-widget/
Thanks! I purchased the Template. And I am loving it so far.
Thanks for appreciate
I m from India, i want to use payment gateways of India only. How can i use it ? Can You please provide me more information
Hi,
The easiest way I can think is you can use Paypal. Or you can use this addon plugin https://wordpress.org/plugins/wp-hotel-booking-woocommerce/ which will allow you to use payment gateway powered by Woocommerce. Then you can use any WC payment gateway plugin that suits your needs.
After adding wp hotel wocommerce plugin will i be able to use all the features of the theme ? or it will be limited?
Hotel wocommerce plugin only changes the payment method, so Yes, all features will be same.
Hi! I see on demo, is this themes support for booking online? and on room page exp: http://howello.bolvo.com/rooms/platinum-room-2/ can remove Send Enquiry and replace with booking direct same as “Add to cart” and the Booking now button will redirect to what page? thank
Hi,
Yes, the theme supports the online booking, the best way to check if it suits you is to try the test drive here http://testdrive.templatation.com/howello-wordpress-theme-testdrive/
hello id like to inquire before i purchase theme is that the stripe visa payment works? because i was testing your theme and i got the following message. thank you hope to hear from you
Hey, Thanks for your interest in the theme, stripe will work but will have to use this plugin https://wordpress.org/plugins/wp-hotel-booking-stripe-payment/
Today I bought the topic but I have problems with the translation (Spanish) when installing the locotranslate plugin the option of manage translations does not appear, can you help me? Do you have an email support?
Hi,
Ofcourse, Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible).
