21 comments found.
I’m encountering several issues with my e-commerce store that are hindering its functionality and presentation:
Logo Size: I’m unable to adjust the size of my logo. Product Categories: I can neither add new product categories nor remove existing ones. Color and Size Swatches: The options for color and size swatches are unavailable for my products. I’ve attempted to resolve these problems by using various plugins, but unfortunately, none have been successful. Could you please provide assistance or guidance on how to fix these issues? Please note that the item support is not working and i have already tried contacting multiple times
Thank you for contacting us.
Please contact us via contact@yolotheme.com email and provice us with your site info. We will help you check it soon.
We have checked your account info on our support site. You still able to submit a topic. https://prnt.sc/cmAuwPsyyike
https://yolotheme.com/forums/forum/product-support/naveda/
Please recheck it.
Regards.
Hello, This Theme is not working for latest version on wordpress. please reply
Hi.
Thank you for contacting us.
We will check and let you know soon. Please submit a ticket on our site and give us your site info. We will check and help you fix the issue.
Thanks.
hi. cool theme. i would use it for selling watch straps. can i add sizes to the items?
Hello.
Thank you for contacting us.
Yes, we have support product variation, so you can add the sizes, color or another attribute for the product item.
Thanks.
I have not used your Theme for a long time. Today I have reset. I downloaded everything from the correct site when I installed the WooCommerce plugin, showing that this page is not working.
Hi.
Thank you for contacting us.
Can you give us your site URL, admin account to our contact@yolotheme.com email? We will help you check the issue again.
Thanks.
I sent the details to your email, please check.(gokung9@hotmail.com or atkosin@gmail.com)
hello….........
Hi.
Sorry for the late response.
We have checked our email but doesn’t have any email from the gokung9 or atkosin email.
Please check it and resend the site info to our email again.
Thanks.
what your E-mail?
Yes, please send the info to our contact@yolotheme.com email.
Thanks.
now . i send to you
I’m sorry I forgot that I did not install yours. I bought a new theme. But how do you check that,woocommerce I can not use it.
thanks for Yolo theme. I like you support everything.
Hi. Please check it again. We have help you fix the issue with WooCommerce activate.
Thanks.
Time for loading my website too long. How can i speed up it
Hi. Thank you for choosing our product. Can you give us your site info and account? We will help you check your setting to resolve this issue. Regards. YoloTheme.
this is my website:xenangmienbac.com Do you need any information .
Thank you for feedback. I need to access your dashboard, then please give us your wp-admin account.
Where can i give you administrator account? or in here
Please give us your site account via Envato message or via support site yolotheme.com with a private reply. Your info will private. Regards
i sent message in envato message, please check
okay, please wait us.
your design very beautiful and Nice support.^^
Hi. Thank you for your kind word. Regards.
2-3 day I cannot Download Your theme “install”..Please Check
Hi.
Thank you for choosing our product.
The first, please read an article to know PHP config we recommended to works fine with my theme .http://www.yolotheme.com/knowledge-base/recommended-php-configuration-limits/
And can you give us your site URL and admin account? We will help you check it soon.
Regards.
Hi, firstly cong for good job!
I have an issue with portfolio page. I imported theme but portfolio page is not working. Live: http://beliz.bynec.co/4-columns-landscape/ can you check the issue?
Thanks a lot.
Hi,
Thank you for choosing our product. Do you use PHP version 5.5 or higher? Have some function not work with PHP version 5.4 or earlier. And you should select data again for portfolio shortcode. Check it and let me know again. If still have the issue, please give us your site and admin account, our developer will help you check it soon.
Regards.
Thanks for fast reply.
I use PHP 5.6 version. However have problem. I am sending admin account informations via private message.
Hi again.
Now it works fine. Please check it again. This is our mistake. We will update this theme soon.
Regards.
Thank you 
Best regards
now, I have different issue. PrettyPhoto section is not working. I cant click the portfolio item.
Hi. Now it works again. Because we have option display link for portfolio display at theme options. If you display, you will can’t click to an icon of portfolio items. Regards.
Hi there. Great Theme! quick question. Does the theme include demo content or sample data?
Hello HHCS2013. Thank you for your question. Yes, our theme includes demo content and support one click demo content. Regards.
Hi there, is this theme compatible with WP 4.6.1 now? (I really like it )
Hello Alexbabe, Thank you for interested in our product. Yes, this theme compatible with WP 4.6.1. Regards.
Is it possible for mega menus to fade in more slowly, and from the top? ( while keeping the standard menu position )
Hello Christhree,
Thank you for feedback us.
Yes, you can increase fade transition time for the menu by CSS. If you can’t find, please give us your site, we can tell you how to do it.
Regards.
fantastic theme! Very good, GLWS
Thank you
Nice work GLWS
Thank
Congratulations! Nice Work, Good Luck With Sale 
Thank you
Congratulations. Excellent Work, GLWS
Thank you
Hi. This looks sweet. Question. How flexible are the 4 product page layouts? Can I make more and or choose between them on a product by product basis?
Hello Christhree,
Thank you for choosing our product.
- Currently, Naveda theme has 2 layout styles of product page layouts.
And our developers are making more layouts for this page. It will be released this month.
- For your question: You can go to Theme Options > WooCommerce > Single Product > to choose layout style for product page. And don’t hesitate to ask us more about this theme via Envato message or support forum http://www.yolotheme.com/
Best Regards,
YoloTheme
I have a client that wants to design each and every product page according to the whim of the art director. Can we have one with free form Visual Composer layout options?
Okay, you can turn on Visual Composer for product page details by going to Visual Composer > Role Manager > choose custom for post types and check to the product. Then you can use Visual Composer for a description of the product. Regards.
Hi, I’m aware of that technique. We are looking at the main landing page area of a product. 99.9% of store websites look almost exactly the same. There is just about zero creativity happening there. What I would love to find is a tool to be able to do real storytelling / magazine style graphic design layout on Product pages. It would really stand out. No one thinks that purchase experiences are very important I guess.
Hi again,
Thanks for your suggestion.
- We really understand what you mean. But all e-Commerce WordPress theme are built by using WooComerce plugin. And we think you shouldn’t change the product layout styles which many customers are using.
- For your requirement, please give us some example websites or links and more about purchase experiences. We will consider them and if we can, we will add them in the future. And make our product better.
We are so sorry for the inconvenience and thanks for your understanding.
Best Regards,
YoloTheme
Congratulations. Excellent theme. Good luck with the sales
Thank you
