172 comments found.
I need platform that can accept donation through WooCommerce related payment gateway. So, when a donor make a donation, he can make his payment with payment gateway that connected to WooCommerce. How about this functionality in your theme? Thanks.
Hello there.
I have a few issues with this theme:
1. I’ve noticed that in your demo, home pages have a no-padding-content class added to the body, but I see no option to add the class or a checkbox for no padding, or anything that could do that. Furthermore, your page template doesn’t include page-id or page-title class in the body tag, so there’s not way of targeting a specific page. I can remove the padding using CSS, but only on all pages, not on specific pages. In one of the documentation videos there is a Page Settings box under the editor, but I can’t see any (not under Screen options eiter). So how can I have some pages with padding and some with no padding?
2. Somewhat related to the above… in the documentation videos I see that, when adding a page, you can choose a Front-Page Template. I suppose that template had the no-padding-content class, but I don’t have such an option, I only have the Default and Slider Blank Template. How is that template different from the Default one and how can I get the Front-Page Template?
3. I’ve looked everywhere in VC’s options, there’s no option to pick on what kind of post types the builder should be enabled (and I remember that being possible on other themes). How was the demo galleries built? Is there a way to enable Visual Composer in Gallery post types?
4. The documentation file is a joke. One year since the theme was first released and the documentation doesn’t cover much else than basic WordPress (yes, WordPress, not theme) stuff and some, very few, theme related stuff. And, as far as I can tell, the information in the documentation videos is very outdated, some of the features seen there doesn’t exist anymore, mostly the ones Visual Builder related. Maybe it’s time to up your game and properly document your product?
There are a few more issues, but I think (and hope) that those will be solved together with the ones above. If not, and if I can’t figure it myself, I’ll be back.
Thank you.
hello,
1. if you use WP 5, you need to install ” disable gtenberg” plugin, then on page editor, under visual composer you will see page extended options with checkbox to “no padding”
2. The same. install that plugin and you will see all
3. Gellery in Fundrize theme works this way: – goto wp admin > gallery > add or edit items. then goto page editor and simply add “recent portfolio/gallery shortcode” Change options for that shortcode and it will be shown in your page.
4. For sure we will take this into consideration and make changes in near update. Theme will be also gutenberg ready in future, but for now you can use theme fully to achieve your needs.
5. If you will have any question, please open a ticket in our support center ninzio.com/support
Kind Regards
Actually, I’m using WP 4.9.9, especially because I had bigger issues with 5.0, and the issues at points 1 and 2 persists.
All is correct, you do the following:
- Add new gallery single item, you can use WP default text editor, or you can enable VC editor to build single page of each gallery item. here is info how to enable VC for gallery: https://wpexplorer-themes.com/total/docs/enable-disable-vc/ now you have all items in gallery
- After that you need to add “recent gallery” shortcode to any page, homepage for example. Goto WP admin panel > pages . homepage > and add “recent gallery/portfolio/projects” shortcode to any place you need in your page.
I would like to buy this theme, but i need to be sure to be able: - to have a video in homepage with autoplay working also in Chrome and Safari (is Revolution slider updated to the last version?) - to have video or slider or gallery in causes pages - not showing the amount raised Thank you
Hello 1. Yes, you can add auto-play video background to Rev Slider it works fine in all modern browsers 2. Theme us almost latest version of Rev Slider, we will update theme soon, or after purchase send us request via our support center with your website link and wp access, we will update your Rev slider to latest version 3. You can add any shortcode you want into causes description page including video slider, gallery and other elements using Visual Composer plugin. Simply enable VC editor for causes, here instructions: https://wpexplorer-themes.com/total/docs/enable-disable-vc/ 4. To remove raised amount from causes, you need to use custom css simple styling , open request for us in support center after purchase, we will do it for you.
Kind Regards
Hi, what is the plugin used for the newsletter on the home page section? https://www.screencast.com/t/7SPBZI7gqEn We would like to see how it works. Thanks!
This is Mailchimp for WordPress plugin.
Hello Ninzio. http://www.brihaspatifoundation.org is using your theme without purchasing. The theme was downloaded in an illegal way and using as there theme without purchasing. The owner of that website can be contacted through this number 08853900005 in whatsapp. The developer is doing this without the owners knowledge. May be if you contact the owner he will release the payment for theme.
Hello, thank you for this information, we added this website link and phone number to our blacklist, we will report this to our law firm and to envato. Thanks for your info. We will also learn domain owner info for further actions.
Regards, Ninzio themes
Hi,
https://www.screencast.com/t/rIyIMp0gW – Can your provide the dimensions of the image to be used for this section? It seems like the images are a variety of sizes, so how does that work? Thanks!You can upload image to any size you want, there is no limit of image size.This is custom gallery post featured images.
Does the gallery automatically cut or crop images to fit into a certain size?
No, crop is disabled for gallery custom post type
Hello, I notice that the top menu doesn’t appear on mobile device. Do you know if it’s possible to appear it. Thanks
unfortunately, this is not possible because of theme structure. We removed it because of usability issues and make more simple mobile menu and more easy
Kind Regards
Hi, i need to update the WpBakery Page Builder from version 5.5.2 to 5.5.5, in order to import the demo data to my page. Since I don’t have the direct license, I can’t update it by myself. So, I need you to do it please.
Let me know ASAP when it’s done.
Thank you,
Regards.
Hello, we will update WPBakery in ner future, but can not give exact dates, because no urgent need to do it now, all is woring great with current plugins versions. We can send you WP bakery plugin directly, you can update it by yourself, but some styling issues can come, no guarantee for update, because it is not tested. Open a ticket in support center with new WPBakery plugin request please ninzio.com/support
Hi, how can I add a product grid that makes all my products appear similar. Size height etc. At the moment one is bigger or smaller than the next, a bit random
Hi,
Feel free to open up a ticket in our support center and also provide your website link and wp access in ticket: http://ninzio.com/supportRegards
Can you help me add commas on the number counter? When I add commas the numbers do not show up. Let me know. Thanks!
Hi,
Feel free to open up a ticket in our support center and also provide your website link and wp access in ticket: http://ninzio.com/supportRegards
P.S. You need to submit valid themeforest purchase code for support in ticket. ( *required )
I need help with this product. I tried to register but I clicked off the ticket area and now it will not let me log in. It is for this theme so you should already have the working files. I need to add commas on the counter that is part of this theme. Is there any way to help?
Yes open a ticket and we will help, we need themeforest license number for support in ticket or in email support@ninzio.com
Hi, can I put the logo in the center of the header?
Hello, by default this is not possible, we can do it for you with custom css, but you need to have valid themeforest license number, because without that you have no support. Items downloaded from envato elements have no support as well. Open ticke with valid number with website link + wp access in support center: ninzio.com/support
Thank you. How about having parallax effect? Is it included in the site builder?
Yes, parallax effect is included in default Visual Composer functionality.
Thanks!
Hola! estoy por comprar este tema, pero mi cliente me pide poder hacer que unas personas escriban en el Blog y otra persona distinta sea quien apruebe los artículos para ser publicados. Pensaba instalar el plugin Members ¿Será compatible con este tema? o habrá otro plugin recomendable?
Hello! I’m about to buy this theme, but my client asks me to be able to have some people write in the Blog and another person who approves the articles to be published. I thought to install the Members plugin Will it be compatible with this theme? or will there be another plugin recommended?
hello, that plugin has not been tested with theme, but theme do not use something out of standard for blog, so it should be compatible, anyway, we are always here to help you with building theme.
Thank you. But does the theme include any other plugin that allows managing different levels of article publication?
No, theme does not this functionality inside , you need to find plugins for this purpose and install theme into theme separately. Or you can create many users in wordpress code admin panel and then one admin user can adjust all posts users created.
Thank you
Our site using this theme loads extremely slow. Is there anything that can be done to make it load faster?
Hello,
- We tested our theme demo and it is loading good in different countries proxy testing: http://ninzio.com/fundrize/ so your slow loading issue is external, not theme based, theme have no errors, and no looping functions.
Here are recommendations to increase website load speed: 1. The most important is to use fast server 2. Use CDN, it increase website load speed worldwide 3. Use WP super cache plugins
I cant get the theme to install. I tried it on the front end and the back end it wont install
Hi,
Feel free to open up a ticket in our support center and also provide your website link and wp access in ticket: http://ninzio.com/supportRegards
I bought this thing and I cant install it. I put in a ticket but I dont know what all this stuff means. Can I get a refund or something. I just want my website to work
We answered your ticket and the issue is not with theme, it is hosting issue, you need to ask hosting support to increase memory limit and timeout, you will get the same result with any theme which is larger then your memory limit. Theme is tested and working great. Refund is not possible.
Simply increase memory limit, let us know via ticket , we will install theme for you and import demo data.
We solved your issue another way. We installed theme and demo for you directly with database migrate to avoid memory limit issue. Check ticket for details.
Hi there. I really like your theme but I need to make sure the CAUSE page is flexible enough to customise. I would like to add tabs and insert gallery, pdf documents, videos and etc. Is it possible to do with your theme? The best option would be to use WPbakery (visual composer) to fine-tune the CAUSE page. Thanks.
Yes, you can use Visual Composer for cause page and build any laout that you want like you can do in ordinary page in WP.
Here is instructions how to enable VC for cause page: https://wpexplorer-themes.com/total/docs/enable-disable-vc/
Kind Regards
Hi is it easy to change the colors from orange as shown in demo color scheme to blues or any other hues?
Yes, you can change theme color to any color you want with one easy click.
Hello, will it possible to convert this theme to an app with all the functionality ? Thanks
Hello, what do you mean by telling convert theme into app ? Theme is fully mobile ready, 100% responsive and will work on mobile great.
Hi there,
So happy with this theme ! I have 2 questions :
1) Where to change the color of the background (or image) of the Newletter footer ? And where to change the color of the button to suscribe ? Mine is dark grey and don’t have any text.
2) Where to change the color of the “donate” button in the header ?
Thank you !
Hi,
Feel free to open up a ticket in our support center and also provide your website link and wp access in ticket: http://ninzio.com/supportRegards
Hi, does your donation plugin support recurring payments?
Hello, yes it is possible to do with our theme, but you will need to install this extension:
https://www.wpcharitable.com/extensions/charitable-recurring-donations/1. is this multisite ( i dont need multisite, but would love to be open to that option) 2. doe it support commission split – say 0.1% to site and .99%to fundraiser?
Hi,
Feel free to open up a ticket in our support center and also provide your website link and wp access in ticket + provide purchase code in support ticket: http://ninzio.com/supportRegards
