Hi,

Please install the demo in your server and send us screenshot of issues and your website url via our support tab https://themeforest.net/item/avas-multi-purpose-responsive-wordpress-theme/19775390/support

Thanks

Hello, your support account do NOT have how send image, see link below…please REMEMBER I paid extended support , thanks

We got your email and replied you already, please reply us via our support so our developer will assist you.

Thanks

Where you will add custom background? please send url and screenshot of the section via support tab here https://themeforest.net/item/avas-multi-purpose-responsive-wordpress-theme/19775390/support so we can understand it clearly.

Thanks

Hi theme-x, We are facing a problem with slider revolution when modifying some responsive slides in the mobile phone. The modification in text data size and position are not updating on the mobile phone but no issue found on the desktop. Is it something like clearing cache (similar to Elementor cache issue, that we noticed and solved earlier time) or anything related to refreshing after modification? Kindly support us because mobile phone optimization is very important to us.

Thanks Sunil

This is not an issue of our theme or rev slider. Its normal function of rev slider to change font size for desktop, tab and mobile device individually. So please check rev slider documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ for further info or do google, youtube for tutorials.

Please note: In this comment section you will get reply delay here. So please contact us via support tab for faster response.

Thanks

Thanks for your support, we have resolved the issue successfully. Thanks & Regards Sunil

Hi,

Please go to Theme Options > Services > Brochure Image > Then upload image accordingly.

Thanks

Hi X-themes,

Thanks for your valuable reply. After publishing my website, we noticed a cookie data of ‘http://x-themes.com' also has been stored along with my site data. How can remove this? Where is the cookies data settings in the theme?

Thanks Sunil Kumar NK.

We did not add any function to store cookie data in our theme, thanks

Hi,

I can’t see you have purchased our theme. Please contact with us via our support tab with the account you have purchased our theme.

Thanks

Hi,

We couldn’t find such issue at our end. Please send screenshot of the issue and WP login credentials via our support tab so we can check the issue.

Thanks

Hi,

Business header has sticky menu only so it will have no header items.

Thanks

ok, thx for infos.. one more problem i find. if i use business header with mail,adress and tel icon. then in safari the icons are different.. also in your own demo LINK DEMO: https://x-theme.com/avas-cleaning-services/ PRINTSCREEN: https://imgur.com/a/aLDCoDR . you have a css-fix for this?

Okay we will check and fix in our next update, thanks

thanks. issue solved

i really like the demo and want to import the settings for my site. How can i do that?

Hello, Please check the video link below for how to install avas theme and demo.

Thanks

Hi,

You don’t need Pro version, we have added many custom elements but definitely pro version is supported.

Thanks

Hello,

Yes we have created many widgets for Elementor and working for more in the future updates.

Thanks

does this plugin rely only on elementor or elementor pro to work?

you do not need the pro version, thanks

Hi,

It seems Elementor cache issue. Please go to Elementor > Settings > Advanced > CSS Print Method > Change the selected option. After that please clear browser cache if changes not effected.

Thank you

Hi,

Please go to Theme Options > CSS & JS > CSS > add the css code below

.fixed-top #main_head{ height: 100px }

Please change the value 100px according to your need.

Thanks

HI,

Please delete the posts / pages from Trash too then try to Re import so it will re import posts / pages too.

For better result you can re install WordPress from a fresh copy. If still have issue then please send us your WP credentials via our support section.

Thanks

Hello, I followed the last instructions and it did import all the pages successfully except the “Home” page. Is there a reason for that?

Hi,

If all pages have been imported successfully then Home page should be there too.

If you still have issue then share your WP login credentials via our support contact form, our developer will assist you.

Thank you

Hi,

To disable sticky header / menu please go to Theme Options > CSS & JS > CSS > then please add the code below

.fixed-top #main_head,.fixed-top .menu-bar{display:none}

Thanks

Hi,

Please download our latest version 3.7 to resolve this issue.

Thank you.

Hi,

Thanks for your interest in our theme. Here are the answers of your above questions.

1. Embed videos are coming from Youtube or Vimeo site so you need to modify video title from there.

2. I think there are many plugins which provide ability to hide related video.

3. Yes you can insert videos in iframe.

4. Yes you can add videos in anywhere.

5. Please send us a refer link for the galleries so we can answer you appropriately.

Thank you

Hi, We got your email already.

Thanks

Hi,

Both are under Default demo but we can’t see that you have purchased our theme?

Thanks

I have purchased in account of my company.

BTW I cannot find the menu of Default Demo, I only found the menu of Demo Install.

Another question, how can I deactivate any demo? I have imported 3 demo and it’s override and mix together.

Please send us message via our profile page contact form https://themeforest.net/user/theme-x so our support team will assist you, thanks

Hello,

Please download our latest version theme and update your Elementor plugin if its not updated yet. Please clear your browser cache too.

Make sure you have backup your work before use our latest version.

Thank You

Got your email and replied you, thanks

Problem solved, thank you!