669 comments found.
Hi, how do I insert secondary navigation (the food menu in Header style 1) to Header Style 2? Please advice. Thanks
Hello there,
Thank you for purchasing our theme and for reaching us. Here is the custom code to achieve your custom requirement:
https://gist.github.com/ibndawood/8ca5ea6f441e5d31f4a5d9373b881288Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thanks. The has now been inserted. But, how do I add content to it? I am using HomeV3 with Header v2, but there is no option for me to add anything to the seconday navigation. Please help
Secondary navigation can be setup from Appearance > Menus and assign the menu you’ve created to secondary navigation.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thanks. The icon font currently in the theme. Can we view what’s available? Or can we use other icon fonts? Thanks
You can use any of the icons listed here : https://transvelo.github.io/pizzaro/pizzaro-icons/ or http://fontawesome.io/icons/
If the icons you want is not listed here you can generate your own custom icons from IcoMoon : https://icomoon.io/ or Fontastic : http://fontastic.me/ or any other icon generator website. Once you’ve generated your custom icons, you will have to add them to your website. We have explained the process here : https://www.youtube.com/watch?v=hkCO2fWT7Sg
using homepage v3 and the top banner order with visa online doesn’t work on the mobile version. Can the theme support another background for the mobile
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please explain the issue/requirement with the help of a screenshot ?
Thanks, Ibrahim
Hi, It happens on your v3 template. When you view on a mobile the top banner image becomes enlarged and unreadable. See screenshot https://www.dropbox.com/s/6a66fn90zeggmw8/Screenshot%202018-12-18%20at%2008.58.28.png?dl=0
Thank you for your clarification. We can make it plain black is that okay ?
yes, can it be a different background image?
plain black is ok
can the fix be sent today?
Hello there,
Please add this custom CSS to Appearance > Customize > Additional CSS :
https://gist.github.com/ibndawood/9d41db0406fb322acec3e88dc14bbb6fHope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
complicated template. i cant find how to add more blocks in front page. also i have a problem with menu on mobile. it doesn apprear. i deleted the categories from Products and i want to show normal menu. no results ..
Hello again,
Thank you for purchasing our theme and for reaching us. I am sorry that you are finding the template complicated. To answer your questions :
1. You can add more blocks using King Composer.
2. Please clarify what is the issue you are facing on mobile ? Have you assigned a menu to Handheld in Appearance > Menus ? Please help us understand the issue with a screenshot.
Thanks, Ibrahim
Hello! It is safe to upgrade to latest Wordpress version? That “famous” 5 wth Gutenberg? Thank you!
Hello there,
Thank you for purchasing our theme and for reaching us. While the theme itself is compatible with Gutenberg, I suggest you to wait till all the plugins are 100% compatible and thoroughly tested.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, I was customizing the child theme with custom css plugin. Everything was ok but when I made a custom media query, it didn’t work and all my custom css code stopped working. How can I solve this problem?
Hello there,
May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim
1. How to remove from footer 2: div footer-about-info? 2. How to disable from div section-products: Links, Button and Hover mode. I want a simple page with products listed without sigle product page link. Thanks!
Hello there,
Thank you for purchasing our theme and for reaching us. I understand that you are quite unhappy with our theme from your review. We’ll try our best to make this purchase worthwhile. If you are unsatisfied, you can request a refund.
To answer your questions :
1. Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/72654482863adcbd845bc1821866b9f2
2. Are you looking to use your shop only as a catalog ? Can you please clarify ?
Thanks, Ibrahim
How am I supposed to edit any of the demo content? Ive imported the dummy data and even have KC Pro and when I go to use the live edit it wont let me edit ANY of the content/rows of any of the home versions. Really disappointed.
Hello there,
Thank you for purchasing our theme and for reaching us. I am sorry about your disappointment.
Home pages in Pizzaro are built using page templates. ( Ref : https://transvelo.github.io/docs/pizzaro/setup/home_v1.html ). This means there will be no content in the text editor area or King composer back-end editor. The content is loaded from the template file and are configurable via page options meta-box that are present below the editor ( Ref : https://transvelo.github.io/docs/pizzaro/setup/home_v1.html#content-section ). This makes sure that the home pages are independent of page editors.
However you can also build the home pages using King Composer or visual composer. For example, you can build home v1 by following the instructions given here : https://transvelo.github.io/docs/pizzaro/setup/home_v1_kc.html
You need to paste the code given in the documentation into your child editor to generate the page using King Composer. Here is a video on how to paste the VC code from documentation into your page : https://www.youtube.com/watch?v=mIsMoJmhKVo
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi,
Is it possible to add product image for each product to the demo page “Shop Listing NoProductImages Parallax”? Thank you.
Hello again,
Thank you for purchasing our theme and for reaching us. The “No Product Images” page is built for product without images. Its not possible to add images to it. I am sincerely sorry.
Kindest Regards, Ibrahim
Hello! First of all – great theme! I have a little question: how can I divide the menu items (I will use only four) so I can get two menu items in left, logo centered, the other two menu items in the right. I really need this to achieve a custom design for header. Thank you for your time!
Hello there,
Thank you for purchasing our theme and for reaching us. I also appreciate your generous feedback. Can you please help me understand your requirement with a screenshot ?
Thanks, Ibrahim
Hello Ibrahim, Something like this example: two menu items on the left of logo and the other two on the right side of it. https://ibb.co/d8NjnA
Hello again,
Thank you for your clarification. It would require a bit of custom coding. Please allow me little time to get back to you on this.
Thanks, Ibrahim
Thank you Ibrahim! I will look forward for the solution! If it helps, I will agreed even the custom link in menu (html) plus additional CSS code in the theme customization.
Hello again,
Thank you for your patience. From the screenshot I do not see the cart dropdown, do you not intend to use it ? Please clarify.
Thanks, Ibrahim
Hello Ibrahim, I will not use cart dropdown and nothing related to e-commerce. Thank you!
Hello again,
Thank you for purchasing our theme and for reaching us. Please do the following steps :
1. Please make sure you’ve enabled catalog mode in Pizzaro > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.
2. Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/3a5e866324d8a4bfc1f04401e57e821c
3. Assign the menu you want to appear to right side in Appearance > Menus > Secondary Menu.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Can you please give me your website URL ?
I have sent you through the email all the details. Thank you!
Thank you Martin. Please allow me little time to work on this and get back to you.
What does a regular license mean? Can I use this template and sell the products? (eg. I want to use it to sell pizza ) Can I do that with a regular license?
Hello there,
Thank you for your interest in our theme. Yes, you can use regular license to sell products in your website that uses this theme.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Hello! I have questions before buying) In the screenshot of the demo: https://drive.google.com/open?id=1VSnJQBKpVThwyWrSM_F2g4u85IBg5KqS you have shown that you can immediately choose the size and find out the price, but when you switch to the demo when you click on the button”Select Options”, it throws me onto a page with a full description of the product. You can do both on the screen, and where can I see an example toto how it will be live?
Hello there,
Thank you for your interest in our theme. The theme only shows some immediate product options. It does not allow you to add to cart. You can only add to cart from the single product page only.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Hello again! The price can be displayed on the goods, as shown in the screenshot? Screenshot: https://drive.google.com/file/d/1VSnJQBKpVThwyWrSM_F2g4u85IBg5KqS/view?usp=drive_open
Only one add-on that you choose can be shown in the loop.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hello. I am hoping to buy this theme but I have a couple of questions first. I am a web developer building for a customer. I will need:
1) The first thing the potential customer will need to do is enter postcode to ensure they are within the delivery range before placing a food order. 2) I will need a coupon box to apply discount codes in the cart. 3) How will I set it up to notify the restaurant of an order?
Will this be possible with your theme?
Thank you
Hello there,
Thank you for your interest in our theme. To answer your questions :
1. The theme is a WooCommerce theme and supports all features of WooCommerce. WooCommerce does allow you to check postcode and has a shipping calculator in cart page.
2. Yes, WooCommerce has a coupon management feature : https://docs.woocommerce.com/document/coupon-management/
3. WooCommerce sends emails. Here is a list of all notifications available : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-19
Please note all the questions you’ve asked are handled by WooCommerce and not by the theme. We only provide compatibility for WooCommerce.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi There! Where can i edit Contact Form in Footer v.2? I add new, but default form dissapeared.
Hello there,
Thank you for purchasing our theme and for reaching us. The contact form can be edited from contact form 7 in your admin dashboard.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
I have seen this video . https://www.youtube.com/watch?v=PNxfITw833s&feature=youtu.be&t=7m20s%29
But its show how to add addons.. but do not show how to make a product look like hawaii-vegetarian-pizza-3.
Want so have the add-ons “Select your Toppings” just like the demo
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please give me link to your current product ?
Thanks, Ibrahim
I think I found how to do it.. under the themes options select shop. And than under “Single Product Style” select 3
Hello again,
Glad you’ve resolved this issue. Please do not hesitate to reach us if you have any questions related to our theme.
Thanks, Ibrahim
Hello, I’m trying to remove “add to cart” from products category/archive pages. However this code does not seem to work (neither any of the plugins claiming to have such functionality).
function remove_loop_button(){
remove_action( 'woocommerce_after_shop_loop_item', 'woocommerce_template_loop_add_to_cart', 10 );
}
add_action('init','remove_loop_button');
Hello there,
Thank you for reaching us. Please add this custom PHP code to your child theme’s functions.php to remove add to cart : https://gist.github.com/ibndawood/7bf5fa62fb35ec40d09c56492dd7eebe
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello, would love to know if it possible to open up a product from the shop page in a quick view where the customer can set the options and when adding to cart he will still be on the shop page
Hello there,
Thank you for your interest in our theme. The theme does not have a quick view option. You’ll have to rely on third-party plugins to achieve that.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
So I just installed the latest version of Pizzaro. I have updated all the required plugins, but when I go to edit my pages, KingComposer is not loading any of the page elements. Why is this?
Please see screenshot here: https://prnt.sc/l3uc65 It’s just a logo pulse and does nothing.
What am I suppose to do to get this thing fixed asap? I need to update my website with new information.
Site: http://gridirontaco.com/
Hello there,
Thank you for purchasing our theme and for reaching us. Does a field editor load after the logo ? If the logo does not change, then it means there is a JS error. If editor loads then it would be empty.
Please email our support with your WP admin details, we’ll look into the issue.
Thanks, Ibrahim
There is no loading of anything. Only a logo pulsating in and out.
Hello again,
Its most likely due to a JS error. This could be caused by conflicts or server configuration. Please email our support and we’ll look into this for you.
Thanks, Ibrahim
I am still waiting on support. My website does not look the same at all now. Support has had my website looking bad for a day now. I am being very patient. How much longer until you all fix my issues? – ticket#31616
Hello again,
Apologies for the delay and thank you for your patience. Please note your issue has been fixed.
Also please note your support period has expired over a year. We try our best to help as much as we can.
Thanks, Ibrahim
There is no way you all think this ticket is closed. Do you see my homepage? You all completely messed it up. The website has been complete for over a year. After your support team “fixed” the KingComposer problem, the homepage is now blank.
WHY IS THAT? Where is my content on the homepage? This is crazy!
HOW DO I GO BACK TO THE PAST REVISIONS OF THE PAGE TO GET MY CONTENT BACK?
Hello again,
I’ve responded to your questions about revisions and added some points about my findings. Please let me know if you need further help.
Thanks, Ibrahim
Dont find the way to change footer address?
Hello there,
May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim
Hello there,
I buy theme, but I have problem with the importer. Importer do not import all pages such as in the “live demo” and megamenu dont show pages. I followed the manual. Thanks for support.
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please clarify which pages are missing ?
Thanks, Ibrahim
Hello again,
Thank you for your clarification. The page you’ve shown is shop page. You can set shop style to lite, layout to full-width and view to “list no image” in Pizzaro > Shop. Ref : https://transvelo.github.io/docs/pizzaro/theme_options_panel/shop.html
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
Hello I have installed the demo content, but on the homepage v1 it does not show the variations of a product. Seems cut off somehow.
Hello there,
Thank you for purchasing our theme and for reaching us. The “Size” is not actually a variation but an add-on. Add-ons are not imported and will have to be added manually.
You can add product add-ons like explained here : https://youtu.be/PNxfITw833s?t=7m26s or here : https://transvelo.github.io/docs/pizzaro/setup/adding_products.html Once you’ve added a product add-on, you can make it appear in the product loop by adding the add-on to Pizzaro > Shop > YITH Add-On Options > Show on Shop Archive and choose the size add-on.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
