1761 comments found.
i am trying to upload demo theme settings using Exlm but every time I drag the “settings-theme-demo1-shella-demo.myshopify.com” file to import it says “Error. Wrong file type. Supported only ZIP file”
Hi technicianjeff,
Looks like you unzip it. Try to upload ZIP file “settings-theme-demo1-shella-demo.myshopify.com.zip”
Best regards, MPIthemes
no i am trying the zip file it says the same thing
Hi technicianjeff,
Create staff account for me (mpthemes@gmail.com) I will import theme settings for you.
Best regards, MPIthemes
Hello, I have installed the EXLM app, I need the demo data for the pre-made pages. Please could you send these to me.
Hi Mevil,
You can find demo data at zip file downloaded from themeforest.net
Best regards, MPIthemes
How to remove subscription newslater pop up window and change information what apears in there in theme costomization ?
Hi edmundssss,
You can change popup texts at Online store -> Themes -> Actions -> Edit languages. You can disable newsletter popup at Popup section.
Best regards, MPIthemes
I just bought and am getting following error message when trying to upload to shopify store – zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid” . – any ideas?
Hi,
Unzip. Find user manual. Follow instructions.
Best regards, MPIthemes
Hi, how to change the icons? my icons and my arrows are all boxes. doesn’t show the account and bag icons as well as arrows on products:
See the attached: https://prnt.sc/m2ltvk / https://prnt.sc/m2lukk
Hmm,
Not sure why icons is broken. Did you change source code? If not, it looks like something (may be 3rd party app) overwrite icon styles.
Best regards, MPIthemes
I didn’t change it, i dont know how to fix the icon thing, what should i do? The arrow icon are also broken
what could be the app that overwrite the arrows and icons? help please.. need to fix it asap..
Hi,
http://prntscr.com/m2w89g http://prntscr.com/m2w8olI believe “zotabox” is meaningful for you. This part overwrites themes icons.
Best regards, MPIthemes
It worked! thanks!
Welcome
Hello, can you help me with the menu, when i opened in safari all menus are not aligned and the products images are blur. i have sent you invite to look on our shopify account
Hmm,
What do you mean? It looks OK at my Safari – http://prntscr.com/m2sfzf
What Safari version do you use? Can you email screenshots to me?
Best regards, MPIthemes
Images are blurry for my slide, i tried to double it 3840X1100px for retina but still it’s blurry, help please!
Hi carmieantonio,
Send me your example URL and create staff account for me (mpthemes@gmail.com)
Best regards, MPIthemes
hi, already invited you
images: https://ibb.co/bm0Gzk7 images: https://ibb.co/ZJmByM9
Hi carmieantonio,
Check it now.
Best regards, MPIthemes
Hi, it’s still blury on my side. what size do you recommend for slider images for retina? thanks.
Hi,
3840×1100 px. Check it now.
Best regards, MPIthemes
Hello, how can i edit the cart page so that the caluclated shipping won’t show? Cos there’s no ‘show shipping calculator?’ tab on my cart page
Hi carmieantonio,
Try Theme settings -> Cart.
Best regards, MPIthemes
Hello again! Happy new year! 
I’m trying to add collections to the sidebar at collection page but it doesn’t show anything. I’m probably doing something wrong right? Can you help me with that? Can i send you a screenshot somehow?
Happy new year David,
Select needed collection at Sidebar section http://prntscr.com/m24zro
Best regards, MPIthemes
Hi dear friends, could you tell me what the optimum size is for pictures that are put in the promo box? Thanks in advance!
Hi amnarath,
You can set custom width for promo box. And image size should be the same. What promo box do you want to configure? Boxed, full screen, boxed half screen? Email me (mpthemes@gmail.com) details of your promo box, screenshots.
Best regards, MPIthemes
eXIm import showing wrong file error trying to import theme setting demo : Error. Wrong file type. Supported only ZIP file. File format is already in .zip . Your support will be much appriciated. cheers
Hi danzara,
Hmm, did you modify files from original theme package? Create staff account for me (mpthemes@gmail.com) and let me know what data do you want to import? (demo #, pages, blogs)
Best regards, MPIthemes
Hello, invitation send and we are looking to import : settings-theme-demo12-shella-demo.myshopify.com . Whilst you are there is you could help change the menu bar background to red with white text like this: https://www.awesomescreenshot.com/image/3804309/0d8231efd191541a10b1fe4cf6224ccf that would be much appriciated. thank you
Hi danzara,
Imported. Color adjusted, you can change it at custom.css file.
Best regards, MPIthemes
Many thanks for your support
Welcome 
hi I like your template but I would like to put a single product on my homepage well centered how to do?
Hi,
Unfortunately theme doesn’t have this option. You can create banner for product and link it to product details page.
Best regards, MPIthemes
How can I contact the support?
Hi! I bought your theme a week ago, unfortunately. I have the issue that pictures I upload to the slider all seem blurry. even though the quality of the pictures should be more than sufficient. How can I fix this issue because I’d like to keep the slider in my site
Hi amnarath,
Recommended slide size is 1920×550 px (double size for retina). Email me (mpthemes@gmail.com) your store url and screenshots if you still have and issue.
Best regards, MPIthemes
I just sent you guys an email
Replied.
how to keep banner on collection page when switching to mobile view.
Hi bcrawfbc,
Add staff account for me (mpthemes@gmail.com). Our developer will fix this asap.
Best regards, MPIthemes
Thanks. Sent Invite
Check now please
Works great. Thank you
Welcome
Hello, Just bought your beautiful theme. Well done for such a nice work. Few questions. 1. How do I activate the ” someone just purchases xxx 2. How to I add the promo bar on top of the navigation bar pls. 3. Is there a way to change the navigation bar back ground colour, pls ? Many thanks
Hi danzara,
Thank you.
1. Sections -> Footbar (http://prntscr.com/m0xeav) 2. Sections -> Header -> Tape block (http://prntscr.com/m0xemy) 3. Theme doesn’t have option for this. You can adjust it at custom.css file.
Best regards, MPIthemes
Please make a wordpress version, this looks very good!
Hi GTaha,
Our partner is working on wordpress version. It will be released in 3-4 months
Best regards, MPIthemes
1. Quick view is wrong place in the mobile view. It should be on the product image. Anyway to change it? It’s really hard to change all these codes.I changed a lot so far – https://www.dropbox.com/s/1fkp3gi7zwmjf58/Screen%20Shot%202018-12-29%20at%2012.03.04%20AM.png?dl=0
2. There is also problem with quick view overal. When you click first time it doesnt show all thumbnails. It shows only when you click it second time.
First time click https://www.dropbox.com/s/kqwebo7d4qmr347/Screen%20Shot%202018-12-29%20at%2012.08.08%20AM.png?dl=0 Second time click https://www.dropbox.com/s/b5mr0yzvsuybxpj/Screen%20Shot%202018-12-29%20at%2012.08.25%20AM.png?dl=0 3. is there anyway change dot scale in/out loading icon? https://www.dropbox.com/s/g96mncpcy3mg3on/Screen%20Shot%202018-12-29%20at%2012.12.28%20AM.png?dl=0Please help
Hi mammademin,
1) It’s not wrong place. It’s design of the theme.
2) Give your store url, I will review this issue. I can’t reproduce it on our demo. Did you see this issue on our demo?
3) Theme doesn’t have this feature. You can disable pre-loader. You can upload image for cursor to show it while page is loading.
Best regards, MPIthemes
Hi,
First of all, thank you for this beautiful theme.
Before buying, I had a few questions.
1. On the single product display page, can you add the next and previous product impressions in the top right corner of the page?
2. Can you add 360 degree product display feature?
3. In the product listing, can you add the auto-add feature at the end of the list as you scroll down with the page? Infinit scrolling.
4. In the demo version, I have identified one issue; In the mobile, when I click on the color circles under the product, the circle indicating the selection is shifting. Can you check it on your cell phone. Can you correct this situation?
5. Can you specify an estimated time for the next update date?
6. And, when will the discount date end?
Thanks,
Have a nice day.
Hi,
Thank you for interest to our theme.
I will discuss your suggestions with my team. However most of them look like custom features. I will monitor if other people need these features. Unfortunately I can’t give you exact release date per each new feature.
We carefuly tested circles on mobile, windows, linux and apple (Regina) screens, on different zoom settings. And didn’t find 100% working solution. Most problems starts when you apply zoom (or your device zoom it behind the scenes)
Try to review it without zoom. Email me (mpthemes@gmail.com) screenshots from your device. Email me you device model and browser. If you have example with working circles for your device, let me know.
Discount will be removed at Jan 2.
Best regards, MPIthemes
Thanks,
I sended screenshots about wrong circle in the mobile. When clicked the other color circle. I have used Samsung A7.
If you should add these three features to the theme, I think SHELLA will be the best preferable theme. It will take 100/100 score. These features; 1. Infinit scrolling for product lists. 2. Next and before product, arrow icons 3. 360 product view.
Thanks,
Replied at email.
Best regards, MPIthemes
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