250 comments found.
How do i deregister a theme on a test site? So i can reuse my license key?
Please open a support ticket https://support.radiantthemes.com/open.php with existing site url for us to check.
Is there anyway to fix the fields not aligning? it does this in chrome and IE, why tho? http://icecream.me/896ab5cfb3589b0ae72ff8eae6c8a638
Hi, can you please open a support ticket at https://support.radiantthemes.com/open.php along with URL of your website so one of our team members can check the issue for you.
Hii i want to remove short header form portfolio but i want to keep short header on blogs so is it possible to do because right now if i remove short header it is remove from all like blogs and portfolio so i just want to remove short header form portfolio please help
Hi,
You can disable short header for both ‘Portfolio’ and ‘Portfolio Details’ page by choosing ‘NONE’ from ‘Pages > All Pages > Portfolio > Header Details > Select Short Header’.
if i edit portfolio there is no option for select short header
Hi,
You can select short header for all portfolios from ‘Portfolio’ page. If you’re not getting the option, then please open a support ticket at https://support.radiantthemes.com/open.php and one of our team members will check the issue for you.
Hi, I have a problem with my logo. I uploaded it under the right header but it is not updating on the site. How can I get it to update? Thanks. Casper
Hi,
Please open a ticket at https://support.radiantthemes.com/open.php with your site access and our team will assist you.
Non of the Demo imports are working 
Also, an issue occurred in which I had to reset Wordpress and re-install theme, now the activate as “invalid data has been entered”.
Please open a support ticket at https://support.radiantthemes.com/open.php with the error you’re getting (with site access) and one of our team members will check the issue for you.
Please Enter User Name as it is in Envato i.e. NathanUlett (it’s case sensitive).
I’m trying to install the theme and “Something went wrong” – The link you followed has expired.
Please try again…. I just bought it…
It appears that your hosting Upload limit is 2 MB or similar. The theme is around 5 MB so you need to change upload_max_filesize value to 32M as mentioned in theme requirement section. If you’re using a cPanel based hosting then please refer to http://themes.radiantthemes.com/unbound/docs/#PHPconfiguration to get this done. As soon as you get this fixed, you’ll be able to upload and activate it. For any theme related questions, please feel free to ask through our support ticket system https://support.radiantthemes.com/open.php .
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Unpack the whole package under a folder. Within it, you’ll find theme file named as unbound.zip. You need to upload that file. This is same all themes you see on themeforest. This is general discussion section, for support please use support ticket system https://support.radiantthemes.com/open.php .
Max mega menu is not supporting the wordpess appearance menu showing the fatal error on cascading php sheet lines and this really sucks, fixed as soon as possible.
We don’t find any error on mega menu. Please open a support ticket at https://support.radiantthemes.com/open.php with your site url and access and we’ll check it asap.
this theme was o n sale for $26 couple of days back., offer is not gone I know that but anyway I can get teh same price. I want to purchase it but 49 is expensive for me at this time.
The price you saw that time was part of Envato’s Black Friday promotion. At this moment, we don’t have any promotion running.
In the demo Business Agency 2, on the homepage, there is the “blog” section (Latest News). On the 3 blog posts, the category is visible.
However, I can’t seem to reproduce this on our website. If I download the demo content, it is there. If I try to do it on our website, it just isn’t there. So it’s a setting somewhere, but not sure where it is.
Anyone has any ideas?
Never mind, solution found.
Please get in touch with support team at https://support.radiantthemes.com/open.php and they will help you immediately.
Hi, is it compatible with Wordpress 5 yet?
Hi,
Yes, theme is compatible with WordPress 5.
Cool, thanks! Perhaps update it in the info for this theme 
WordPress 5.0 option is still not available on Themeforest among compatible versions of WordPress. Once it gets available we’ll do that. You can check other themes as well. None of them have that WordPress 5.0 checked out.
Lol ok, I guess they’re slow
looks great. do you have html version?
Hi,
Sorry, html version is not available.
sad to hear that. hope you will consider html version in the future
how can I change the menu font?
Hi, to change menu font, please navigate to “Theme Options > Header” and look for menu font settings under respective header options. Please check http://themes.radiantthemes.com/unbound/docs/#SettingUpHeader article on our documentation for more information.
Hi there, just purchased the theme. Great product. but i have a problem with Portfolio page, after importing demo site all portfolio pages are showing blank, http://pmsindia.co.in/project/rolling-pencil/
where can i update i can’t understand
Hi, sorry to here that you are facing an issue with our theme. However, your page http://pmsindia.co.in/project/capacitor/ looks fine. Still if you are facing issues, then please open a support ticket at https://support.radinatthemes.com/open.php
is there any option to add prices differently for Monthly and yearly plans using pricing table i want to add three plan and which have two different option either pay Monthly or yearly(Services will same in two case but price will different )
Hi, we have plans to introduce a monthly/yearly toggle with our Pricing Table element. You may expect an update for this feature, sometime next week.
Can I upgrade to Wordpress 5.0 ?
5.0 has just arrived. Let us test rigorously and we’ll update via an announcement or theme update.
Hello, is the theme compatible with php 7.2?
Hi,
We’ve tested in our hosting in 7.2 and it’s working well. Every hosting has their own environment variables. So, you need to test it in your hosting after taking a full backup.
today i update the theme to latest version but after update it showing error This page isn’t working blog.appfillip.com is currently unable to handle this request. HTTP ERROR 500
but once i moved the website to default theme its working so is there any issue in your latest theme version (release today)please check and let me know
Today only theme banner was changed as previously it had black Friday sale offer. Nothing else was changed, hence we didn’t update change log.
If you still face issue, please open a support ticket at https://support.radinatthemes.com/open.php
that is awesome wordpress theme. thank you
Can I use the demo images for my site or I need to buy the pictures?
You can use supplied images while using Unbound theme for your site. You don’t need to buy any of them.
