143 comments found.
New Wordpress 5.0.2 has broken the page editor (upgraded from 5.0) Even though Gutenberg is turned off with editor plugin. Nothing happens when clicking on switch editor button. Updated template to latest
Are you also using latest version of Bold Builder plugin?
I see you had suggested to a user to “1) To use different images on different screens – one for mobile and one for desktop screen (each optimized for respective aspect ratio)” How do you go about doing this? I cannot find it in any documentation.
Tried this but didn’t work:
Please create two sections, one that will be displayed on desktop resolution and one for mobile devices. To both sections please add Extra Class name, where “mobileOff” class will be displayed on desktop, and “mobileOn” on mobile devices.
Then please add the following code to Custom CSS field in Appearance >Customize >General Settings.
@media (max-width: 1024px) { .mobileOn { display: block; } .mobileOff { display: none; } } @media (min-width: 1025px) { .mobileOn { display: none; } .mobileOff { display: block; } } Please adjust breaking points according to your needs.
This is the only issue I am having with the theme. Just need to get that slider to view properly at any resolution.
Hi,
Can you please send us the url of the page with the slider so we can take a closer look at the current setup?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, can you guys tell me how to remove on the pricing page when I enter zero’s on a price there is a weird dot inside of each zero and I dont want that to be there, can you tell me how to get rid of that happening when I want to enter a zero
Hi,
Can you please send us the url of the page with the issue? Thanks in advance.
Kind regards,
BoldThemes team
i am building it here http://prestigerealtyga.com/our-classes/class-pricing/ see those weird dots in the middle of the zeros, i want to make them go away
Hi,
This is part of the font, so if you want to get rid of them, you would need to change the font either for the entire site, or for that section.
Try adding the following to Appearance > Customize > General Settings, Custom CSS field:
.btPriceTableHeader .headline {
font-family: "Montserrat";
}
Kind regards,
BoldThemes team
Hi team! How can I remove the error message showing on my sites frontend? http://jdfitness.se/medarbetare/
Hi,
It seems that the image referenced by one of the image elements on the page is not longer present in media library – it is the section just below the trainers, which is hidden on desktops and visible only on mobile resolutions. Please either add a valid image or delete the image element from page layout.
Kind regards,
BoldThemes team
Hello, I found a little problem on this demo page: http://fitness-club.bold-themes.com/main-demo/events/map/
Oups, your demo website is down now.
Hi,
Thanks for heads up. The site should be running fine now – we had a glitch with the server.
As far as the map of events is concerned, we will take a closer look at the issue.
Thanks a lot for the warning, we really appreciate it.
Kind regards,
BoldThemes team
Hello, I am facing a weird problem. I cannot find the page settings anymore. I need to disable the sidebar on certain pages and would like to override settings. I saw in the documentation that there should have a “page settings” area on each page but I don’t see it. Am I missing something? Thx in advance.
Hi,
Please check Screen Options in upper right corner of page edit screen – Settings should be checked on Screen Options tab – it makes Settings meta box visible.
One more thing to check is whether Meta Box plugin is activated.
If both things are ok, please end us wp-admin credentials to info@bold-themes.com so we can take a closer look. Thanks in advance.
Kind regards,
BoldThemes team
Hello, how can i ask for a refund? i find the template very hard to work with, bold editor has nothing to do with visual composer (i found it very hard and messy to use). There is no template editor, the template styles, hearers, footer etc etc… users the useless wordpress core editor. Thanks in advance
“uses the useless wordpress core editor”
Hi,
Please submit your refund request here: https://themeforest.net/refund_requests/new Kind regards,
BoldThemes team
Very nice job !!! After 5 days working with the theme I can tell that there are no conflicts, compatibility issues or bugs. Very easy to use. Fully translatable. The suppost tean respond within the day ( almost immediately) I’am very happy for this choice !!! 5 stars !!
Forget to tell that the only issue was the BMI calculator but I guess that they are going to send me the new version or install it by themselves through my FTP !!!!!!!
Hi,
Is it possible to have the sticky header display only the ‘header right widgets’ on the left of the sticky header and the nav menu on the right of the sticky header, whilst keeping the same main header layout as in the demo you provide here http://fitness-club.bold-themes.com/main-demo/home/Thanks
Hi,
Unfortunately, this is not possible out of the box, you would have to make fairly deep modifications to theme code to achieve that.
Kind regards,
BoldThemes team
Hi, How can I include the how to get there? on google maps.
Thanks.
Hi,
Currently there is no support for directions api with included Google Maps element. You can use third party plugins for that feature: https://wordpress.org/plugins/wp-google-maps/
Kind regards,
BoldThemes team
Good morning, please can you help me with the Body Mass Index calculator since it only works with data that are in the example. Thanks.
Hi,
Can you send us the url of your site and wp-admin credentials so we can take a closer look at the BMI calculator on your site?
Thanks in advance.
Kind regards,
BoldThemes team
Of course, my url is www.healthfitnesscolombia.com and wp-admin credentials are username: administrador and password: administrador.
Thanks.
Please can you give me an email account to send you the requested information?.
Thanks.
Hi
I already sent the email with the information requested, please can you help me with the request.
Thanks
Hi,
We have fixed the BMI calculator. Thanks for you patience.
Kind regards,
BoldThemes team
Hi
I need to put a Bakground behind menu in “Entries” but I dont know whow. In pages I know but not in Entries.
Like this: http://pruebastinkperu.info/giselagonzales/servicios/
In: http://pruebastinkperu.info/giselagonzales/prueba-blog/
Other question: I create a Widget area for create other sidebar but now When I put in a page or entries “Sidebar” in Override Global Settings with value “left” not show nothing
Thanks
Hi,
Individual blog posts have a common page from which they inherit all the settings. If you take a look at Appearance > Customize > Blog, at the bottom you will find Setting Page Slug field. If you create a static page and add its slug to this field, all blog posts will inherit its content, settings or overrides. So please add a section with background to this page and set menu position as you did on other pages. All blog posts should inherit this.
We would need to take a closer look at your Sidebar settings – please send the wp-admin credentials to info@bold-themes.com and tell us which area have you created and where do you want it to be displayed.
Thanks in advance.
Kind regards,
BoldThemes team
Hello, not sure why the contents i create on the page is cloned automatically. Is there a setting to change from the editor to stop this from duplicating the contents.
Hi,
Please check if you have delete the page which slug has been defined in Appearance > Customize > Header and Footer panel in the Footer Page Slug field. Having a slug of non existing page set in this setting causes the duplication of the content on static pages. Remove the slug if you do not want to use this feature. It should resolve the problem.
Kind regards,
BoldThemes team
thanks for the prompt reply, resolved.
Hi, how i change the languaje theme to spanish ??
Hi,
Inorder to translate the theme, you should use the standard procedure for WP theme translation – you need to use either Poedit or third party plugin such as Loco Translate – https://wordpress.org/plugins/loco-translate/
Theme’s pot file is in languages folder. Keep your resulting translation files files in the same folder (languages). If you are not sure how to do it take a look at the article: https://premium.wpmudev.org/blog/how-to-translate-a-wordpress-theme/ (it describes Poedit procedure).
Also, make sure to translate the Fitness Club plugin as well. Repeat the steps as for the theme.
If you need assistance in the process, please submit a ticket at https://boldthemes.ticksy.com/ and our support will be glad to help you.
Kind regards,
BoldThemes team
Hi, with the suggested post it was not possible to translate the theme. Can you please help me with the translation?.
Thanks.
Hi,
What specific problems have you encountered. Have you created the respective .po and .mo files?
Kind regards,
BoldThemes team
Can I add a different background, changing it from the wooden floor image to something else in the ‘Dance’ theme?
Hi,
Sure, you can set the background image to something else.
Kind regards,
BoldThemes team
Hi I am considering buying your theme. Can you confirm that I can have 2 classes at the same time in different locations or class rooms? Your demo shows that only one class occurs on a time slot in your calendar/events even though you have multiple locations.
Hi,
The event/calendar plugin we use is Modern Tribe’s The Events Calendar – https://wordpress.org/plugins/the-events-calendar/. Please keep in mind that the theme does not include the pro version of the plugin although our demo presents calendar views from pro version.
Please check the differences between the pro and the free version (it does support multiple events in the same time slot) since not all calendar views are supported in free version.
Kind regards,
BoldThemes team
Thank you. One other thing. Is there an option in the theme to attach a price to each class? And can a class be offered at multiple locations?And finally does it display how many spaces left in each class?
Hi,
You should be able to use WooCommerce native functionality to achieve this – you can use variable products feature for different locations – https://docs.woocommerce.com/document/variable-product/ and stock availability for the empty slots.
Kind regards,
BoldThemes team
Yes! I already do! So if I continue to use “Variable Products” to represent my “Courses” then I wouldn’t need to purchase this theme. Or is it that I can link “Courses” that I can create in your theme to “Variable Products” that already exist in Woo Commerce. i.e. when a customer clicks on a Course to buy/book they will be buying a Variable Product?
Hi,
In our theme classes are not a custom post type – they are static elements on the page, so if you link the class to your existing WooCommerce item, the customer will be able to buy variable product.
Kind regards,
BoldThemes team
Cool. Thank you!
Hi: There are a couple of outdated WooCommerce template files. Do you plan to update them shortly? Can I go ahead and work without updating them?
Hi,
The notice does not influence the functionality in any way – that is a merely meta statement in WooCommerce template files which needs to be updated each time WooCommerce release an update. We will release it during the next week.
Kind regards,
BoldThemes team
Hi team – I’m trying to add my own Google Map to my website. I have a code looking like this ”<iframe src=”https://snazzymaps.com/embed/57582” width=”100%” height=”350px” style=”border:none;”></iframe>” and it does not look correctly when I add it to a Text Box. I cannot find “HTML-block” in your theme. How can I add this code to my page ??
Hi,
You should be able to add this code using text element – please use text tab, not visual. If you want to keep the height 350px, please try also adding the following to Custom CSS in Appearance > Customize
iframe[src*="snazzymaps"] {
height: 350px !important;
}
Kind regards,
BoldThemes team
Also, How can i align my sub menu items to the right(>>, >>) not left (<<, <<) thanks
Hi,
Can you please send us the url of the site so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Thanks for your response. I have sent the url via email.
I have manged to figure it out. The Menu type determined where the text alignment position. For example if HRightBelowLogo is set then even the sub menu item will follow to the right (>> >>) and likewise if its HLeftBelowLogo (<< <<). Thanks for yoursupport
Hello, Some assistance here, I wanted to have a page with sidebar at the right; so i created a widget area called “Right Side”. I then went and added a calendar widget in the “Right Side” widget section and Finally went to Override global setting of the page and added Sidebar and set it to “Right Side”, Unfortunately, when i refresh the page, i don’t see the calendar displayed. What could i have missed out? Regards
Hi,
Do you have some other sidebar on other pages? You need to create new widget area only if you have other sidebars somewhere on the site, an you need this sidebar to be different.
1. If you do not have other sidebars, just place the calendar in the Sidebar widget area and set Override global setting sidebar to “right”
2. If you have other sidebar and you want this to be different, create widget area using Appearance > Widget Areas, edit it and tick desired page on Pages tab and set Sidebar in Sidebar to Replace dropdown. Place calendar in that widget area, set Override global setting sidebar to “right” for the page.
Kind regards,
BoldThemes team
Thank you. It worked .
Hi, is there a way to change the woocommerce page to use a different theme that I already have?
Hi,
There is no way to use two different themes on one WP site. On the other hand, you can always move WooCommerce either to different WP instance on another vhost (as subdomain) or create WP Multisite Network and activate other theme on another site in network: https://codex.wordpress.org/Create_A_Network (either under the same domain or as subdomain)
Kind regards,
BoldThemes team
great, thanks for the detail response, that makes sense
