124 comments found.
Hello, i have purchased your theme but impossible to set a background video working on home by youtube or html5 video the video is not launching can you help me please
Hi, thanks for contacting!
Please submit a ticket at http://cmsmasters.net/support/ and our support agents will investigate the issue you have, just please make sure to add all the required credentials to your ticket.
Thank you.
Pre-Sales Question: Could users submit their own events and self publish those as well?
Hello, thanks for the question!
Users can only post content if they have one of the appropriate WordPress user roles: https://codex.wordpress.org/Roles_and_Capabilities. Some third party plugins might provide wider functionality for this purpose, but we can’t advise such plugins at the moment as we haven’t implemented tests. So you can assign different roles and capabilities to users according to WordPress standard roles, no additional managing functionality is available. Appreciate your understanding.
Thank you!
Is there compatibility for Word press 5.0???
Hi, thanks for contacting!
At the moment we are working on updates for WordPress 5.0 and Gutenberg. Please note that WordPress developers are also working on the stable WordPress 5.1 version and Classic Editor plugin version, that’s why we strongly recommend to use 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.0 please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Appreciate your patience and understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Is there any back-end demo? I would like to see the admin panel and any other customized back-end utilities before purchase.
I will likely end up purchasing both the Events Calendar Pro plugin and its associated Events Tickets Plus plugin. The Event Tickets Plus plugin requires WooCommerce or Easy Digital Downloads plugins to operate. Does the theme include integrated styling for either of those, or would they default to their own respective styling once installed?
Looking forward to hearing back. Thanks.
Hi, thanks for contacting!
We don’t offer access to the dashboard, but there’s still a possibility to see how everything works on the backend. For this purpose please watch the videos you can find under Video Tutorials menu item here: http://cmsmasters.net/installation-importing/ .They are taken for another product from our portfolio, but general idea for Buzz Club is the same.
Please note that we did not integrate the Events Tickets Plus plugin and WooCommerce or Easy Digital Downloads plugins into the theme, and we haven’t tested mentioned plugins compatibility with the theme, that’s why can’t guarantee it. As much as we’d love to help, making the third-party plugin compatible requires significant modifications, that are beyond our support policy. Appreciate your understanding.
Let us know if you have further questions, thank you!
Hi! Could you please be so kind to let me know how to change the posts slider color settings? Apparently am not able to find a way… Thanks!
Hi, thanks for contacting!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Please note that you can change the color settings for the section with the Post Slider shortcode choosing needed color scheme: https://www.screencast.com/t/subexAUW8lSq .To change the certain slider elements there will be a need to use custom css codes, , if you contact us via a personal ticket, our support team will help you with this – http://cmsmasters.net/support .
Thank you!
Thank you! The theme was bought by a workmate but can’t find out with what account at the moment.. and it’s a bit urgent. But will definitely fix it in future. Problem is that the Post Slider shortcode settings doesn’t have a color option… so I’m stuck. Thank you”
Please contact our support team for personal assistance at http://cmsmasters.net/support, just specify what colors do you need to change, and add all needed info to the ticket.
Thank you!
Dear CMS Master Team. i came across an issue with the mobile header where there is a huge padding below the logo which makes the mobile header “Full Screen” can you help me resolve this?
Hello, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request at http://cmsmasters.net/support/ and our support team will investigate your case and help you. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Hi, can you tell me how install the demo please!!! Thanks, Red
Hi, thanks for contacting!
The theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site. You can find this file in the Demo content folder you downloaded from the Themeforest.
Please note, that all the images are not included and are substituted with placeholders, as according to our license we can’t redistribute them. Please install the WordPress importer plugin, then proceed to the Tools-Import-WordPress, upload file and import. You’ll need to import the Content itself and the theme settings.
The sliders are imported separately, so you need to install the slider plugin and import the slider sample file. The theme comes with a demo slider content import file. After you import it, you will have the same slider as we have on our demo, except that the background images will be absent and you will need to add your own instead. Our license does not allow us add background images to the download package, but all the other slider elements and settings, including timings will be imported.
The theme documentation contains rather detailed instructions concerning the demo content import (you can find it in the DOCS folder you downloaded with the theme archive – please open index.html file in any browser).
In a case you experience difficulties with the demo content importing, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you with the theme set up.
Thank you!
Just checking to make sure this theme is safe, I notice it haven’t been updated in about a year. Will it cause me any problems, once I purchase this theme?
Hi, thanks for contacting!
Yes, the themes are updated in turn and when there is a need. We are rolling out some updates now, and Buzz Club theme is among the ones to receive updates. Please stay tuned, an update will be available for download as soon as it passes approval from Themeforest reviewers, yet it might take some time to be reviewed. Please submit us a support ticket at http://cmsmasters.net/support and our support agents will provide you with the latest theme version right after your purchase.
Thank you, should there be anything else you wanted to ask please do so!
Hey guys and gals, love the theme and am about to purchase but noticed the burger icon doesn’t open the menu in mobile/tablet portrait.
Looking at the code, it seems <div class="logo_wrap" /> is covering the burger and preventing the burger from receiving the click/tap event.
Any chance you could clean this up?
Hi, thanks for contacting and for pointing that out for us!
Please check the demo site now: http://buzz-club.cmsmasters.net/ , it functions correctly. Appreciate your patience.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hi! 
Just installed your great theme together with your demo. So far so good but one thing. I can’t find any documentation on how the homepage slider works – meaning I don’t know how to change the events featured in the demo slider with my own ones. Thanks a lot for your help
Hi, thanks for contacting!
Please note that the info about the events is added to the slides as layers with text: https://www.screencast.com/t/HZPALVnb . So please just change the text and add needed links to the buttons: https://www.screencast.com/t/aRq6Kqw6wM .
More info about the Slider Revolution plugin can be found here: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
If you still experience any problems, please submit us a personal request here with relevant WordPress credentials and our support agents will be happy to help you with the theme set up.
Thank you!
Hello, is it possible to buy the images also? Thank you
Hello, thanks for the question!
The images from demo are copyrighted material and cannot be provided with the theme, which is written on the product page and is a usual practice for responsible authors.If you wish to obtain legitimate licenses for the images, please contact our support and we will provide you with the links to where the images can be purchased – http://cmsmasters.net/support
Thank you!
Perfect, thanks
Hello. I buy BuzzClub last year. Few weeks ago I see that I can’t change de values of banner Theme Option in Post section. Can be the update? Thanks
Hello, thanks for contacting!
Current theme version is 1.0.7 and there are no known issues with its functioning. In case your theme version is outdated I recommend you to update the theme – it should be helpful.
Please contact our support team here and our support agents will gladly provide you the latest theme version and instructions concerning the theme update.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
I have a problem with this Theme. When i go to the theme settings and click on the navigation point “colors” i become only a red Background. How i can change this problem?
You can see that here: https://ibb.co/h8fQNd
Hello, thanks for contacting!
Please make sure to use the latest theme version (1.0.6). The issue you have is caused by the WordPress 4.9 version, and there is a need to update the theme, please download the newest archive from the Themeforest.
The easiest way to update the theme is to rename the old theme as buzz-club-old in your wp-content/themes folder. Then you will be able to upload the new theme buzz-club.zip via the WordPress admin panel and activate it.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Dear Support Team, if theme is now supporting latest PHP versions? http://prntscr.com/jjmcn5
Hello, thanks for contacting!
Yes, our demo site is running php7 version. Also we know that some of the customers have updated too, and we did not receive any issue reports.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hi, i have problems with putting images on section. I choose: Background image and nothing happened. Where is the problem?
Thank you very much!
Hi, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Hi! I have some pre-sale inquiries. Does the theme come with a table bookings/reservation feature? I was looking at the theme and it seems to me that the reservation used in the demo is only a Contact form 7 plugin. If it doesn’t come with it, is it compatible to use reservation plugins?
Hi, thanks for asking!
Yes, we use the Contact Form 7 plugin for the Reservation form. Some third party plugins might provide wider functionality for reservations, but we can’t advise such plugins at the moment as we haven’t implemented tests. You can try installing them to see whether it will be helpful to you (sometimes plugins work fine just out of the box). Appreciate your understanding.
Thank you!
Hello, does the theme support a countdown plugin?
Hello, thanks for contacting!
We haven’t tested the Countdown plugin compatibility with the theme, that’s why can’t guarantee it. Appreciate your understanding.
But the theme is completely compatible with the Events Calendar PRO plugin that comes with Countdown widget: https://www.screencast.com/t/0QjQZ66Jwg Please note that it should be purchased separately as this plugin is prohibited from third-party distribution. In the basic Events Calendar plugin you can use Events List widget. More information about Events Calendar PRO plugin can be found here.
Let us know if you have further questions, thank you!
Hi, how can i disable the SCROLL TO TOP button? thx
Hi, thanks for the question!
To remove “To the top” button , please add the following code to Theme Settings – Elements – Custom Codes – Custom CSS:
.cmsmasters_theme_icon_slide_top {display: none !important;}
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
thanks a lot!
I can’t get a videobackground on this theme. None of the online tutorials work for this theme!
Hello, thanks for contacting!
Please note that on our demo we use the Revolution slider plugin for the video background which comes bundled with the theme. We added the HTML5 video, here is the screenshot with the settings: https://www.screencast.com/t/WgjWdWzsW More information about adding the video to the slider’s background can be found in the Slider Revolution plugin docs.
If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Hello There. Great theme! I have a pre-purchase questions. I was wondering, is it possible to create event categories, and sort events on the event page (http://buzz-club.cmsmasters.net/events/list/) based on those? For example, we have theater events, music events and movie events… I’d like the site visitor to be able to only see theater events if they need to. In the same logic, can it be possible to see events in only one location, like let’s say only “Stage 1”? Further, is it possible to see only theater events that are in Stage 1? I know the visitor can use the search box, however without knowing that they can search for theater events for example, this won’t be efficient. What do you say? Thank you very much.
Hello, thanks for contacting!
For the events functionality we use the Events Calendar plugin (and its PRO version).
I can recommend you to add the links to the specified event categories to your menu: http://buzz-club.cmsmasters.net/events/category/night/list/ in order to see the events from one category.
With Events Calendar PRO, Venues and Organizers also have their own pages, so you can add the link to the Venue page to display the events from one location: http://buzz-club.cmsmasters.net/venue/buzz-club-2/
Please note that the PRO version should be purchased separately as this plugin is prohibited from third-party distribution.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
