27 comments found.
This theme support wordpress recipe maker plugin?
Hello,
Thank you for your interest in our theme!
Recipes are presented as a post category https://especio.themerex.net/category/recipes/ Recipe maker plugin is not automatically included in the package as a default feature. However, you can attempt to use the plugin alongside the theme. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Also, please consider this theme with WP Recipe Maker support https://themeforest.net/item/rosaleen-health-coach-wordpress-theme/27033370?s_rank=3
Regards.
Hello i’ve been installed especio in my website wordpress. i’ve a problem, when i want edit for customize apperance in setting, i cannot click the button like logo site identity, general setting and etc. can you fix or give the solution?
Hello,
Thank you for contacting us!
The issue is related to the latest WordPress engine update. Please install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, is theme still being maintained/updated?
Hello,
Thank you for contacting us!
Currently, we are preparing a new update. It will be released in a short while.
Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
Regards.
Support
Themerex Portfolio
Website
Fantsastic thank you!
You are welcome! Have a great day!
Support
Themerex Portfolio
Website
Hi, I like this templete, but not for Wordpress, do you have a plain html version?
Hello,
Thank you for contacting us!
This theme is available in WordPress version only. HTML files are not included in the package. But Our Customization Studio can create the HTML version of the template. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hello,
Thank you for your interest in our theme!
Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provides individual tips for improvement. Good server configuration is always necessary, plus proper image and content optimization, caching usage, etc. in order to achieve the best possible performance.
Best Regards,Yes I understand that, but compared to many other demo site from other themes yours has the worst score so maybe at its core it isn’t well optimized… I am interested in this theme for a client website redesign, if I purchase the theme to try it out on a staging server and am not satisfied either due to the site being to hard to optimise or because of some other reason, is it possible to get a refund?
Hello,
Please check our refund policy here https://themerex.net/refund-policy/
Best Regards,I looked at your policy and basically there is no refund possible if the theme is not to my liking after I try it out. Therefore, before buying the theme, I saw there was a free version available, I decided to give the free version a try… I tried to set it up on my site… its not very user friendly.
1. I dont understand how to get the homepage to look like your “Home 2” : http://especio.themerex.net/home-2/ In fact, i dont understand how to achieve any of your homepage layouts from the demo, there doesnt seem to be any way to set these up, it looks like i need to build them from scratch somehow?
2. I also do not understand how to make the single post pages look like this example from your demo : http://especio.themerex.net/2018/11/24/sweet-potato-brownie-for-any-party/ looking at the documentation it seems in order to have the featured image fullwidth, you need to change the “type of post thumbnail” set to “Fullwidth (above content)” but I dont have these options in the theme customizer nor on the specific post theme options … (note, i did install ThemeRex addon plugin, but that doesnt solve the issues)
I looked at the documentation overall, it is not very well done, which is a bad sign… Basically, I dont understand how to get the same results as the demo… This doesnt make me feel confident in buying the theme if I cannot achieve the 2 page styles that I wanted…
I guess since I have the free version I cannot get any support… but on the other hand, if I buy the theme, I dont feel like it should be necessary to have to require support to achieve basic page layout exactly like your demo, it shouldn’t be this complicated… or perhaps this is because i have an extremely crippled free version of the theme, if that is the case, I would strongly recommend you do NOT release a free version of the theme that is so purposely crippled because it doesn’t give a good representation of what the pro theme experience is like and it would definitively turn off potential buyer,... at the very least you should keep all the option there visibly with a available only on pro theme notification to let people know what could be done because right now we dont know…
I certainly am reconsidering purchasing this theme and will be looking for alternatives… it is a shame, I’m not sure what to do, I love the look & feel of this theme, but it doesnt look like its an easy theme to work with, no way to try it out first and be sure it will work for my needs since there is no refund / satisfaction guarantee possible…
Hello,
We are much concerned about your negative experience with the theme. The point is that the free theme version does not have demo data import option and all premium theme features. Let us create a test installation of the premium theme version so you could test all the features of the full theme version before the purchase. Please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category to get the test installation. Best Regards,Hello, can we use it for many domains? Thank you!
Hello,
Thank you for your interest in our theme!
You can create 1 website (on a single domain) for yourself or for your client. With a single regular license you are not allowed to create multiple websites. For multiple websites you will need multiple regular licenses.
Regards.
Hello, My client’s blog-posts has many tags and categories. Because of that the layout is broken. Tags and categories are overlapping each other (on the home page). On the single post T&C goes beyond content and enters the sidebar. How can I fixed it?
On the home page maybe layout should show only primary category (there is an option on the edit post inside the category box -> Make primary). I think this should also be applied on sliders too.
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ to get qualified assistance from our support team. Thank you!
Regards,Hi guys, We’re trying to update the Wordpress version to 5.2.4 but it causes an error on the backend. Saying “the site is experiencing technical difficulties…” Also, the site suddenly stops working saying “PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes)” so we deleted some plugins and it works.
Please can you check if this is something to do with the theme?
Thank you!
Hello,
‘Allowed memory size exhausted’ is the server parameters related issue. Please check this link for more info https://themerex.ticksy.com/article/9205 You can receive new plugin versions whenever you need them contacting our Support team. Please submit your request to category “Pre-sales Questions” at https://themerex.ticksy.com/ and provide your purchase code. This does not require support renewal. Thank you!
Best Regards,I contact you because I meet a concern on the site of one of my clients. I have created his wordpress site with the Especio theme several months ago. Everything worked very well. Except that for a few days, my client tells me that the layout is not done correctly in the list of articles when you write a keyword in the search bar. For example, I write “banana” in the search bar and I press ok. A list of items with the word appears except that some items overlap. This is when I update again that the layout is set correctly. Can you tell me where the problem comes from? Knowing that I have updated all the plugins and extensions. Thanks in advance.
Hello,
Could you please submit the support ticket at https://themerex.ticksy.com to get qualified help from our support team.
Best Regards,
For some reason I can’t see the Author info/author block at the end of the post. I follow your documentation and under Customizing > blog I do have SHow author info checked marked. Please help
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
currently I have Footer Default Center when I replace the Logo URL it will not save.
Not sure why it will not show my logo. I have edited the URL from the layouts and is not working. Please help
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Considering the theme. Will I be able to reduce the 5 boxes in Home 1 underneath the slider to 3 larger boxes, but same style?
Hello,
Thank you for your interest in our theme! The page block contains “Header” widget area that can be customized in the Appearance > Widgets section. This widget area is enabled in the Theme Options > Header section of this page. This is the categories widget and you’ll be able to change amount of blocks easily.
Regards
Does this theme support RTL languages?
Hello,
Thank you for your interest in our theme!
RTL version is not included by default. To get a quote on creating RTL theme version, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase.
Thank you!
Nice WordPress Blog Theme GLWS Bro 
Thank you very much!
How can I change “Home” on shop breadcrumbs ? https://prnt.sc/m7vg11
Hello,
Please edit it in the wp-content\plugins\trx_addons\includes\plugin.wp.php file line 805. If the issue still exists please submit a ticket at https://themerex.ticksy.com/
Regards
Hi!, I can’t update copyright info … It seems the Settings control panel does not save this parameter.
Hello,
Please open Theme customizer->Footer: Copyright – enter the copyright message. Use the {Y} symbol to indicate the current year.
Please learn more here: http://especio.themerex.net/doc/#customizer_settings_footerRegards
well… I found it on “Layouts”
Hello,
I send you a messagfe on support, can you answer me plz
I have a prob with DEMO IMPORT.
thx
Hello,
Please check the reply in the ticket. Usually it takes 16-24 hours or even faster to reply.
Regards
Congratulations for this awesome template.
Thanks a lot!
wow. one of the best here. Good luck!
Thank you very much!
great work. GLWS
Thank you very much!
