426 comments found.
Same as asmirsahovic, received an error with King Composer. Activate trial after 7 days popped up. How do I fix this? It was not advertised with a trial version.
We believe this happens because of king composer server down. You can contact kingcomposer team directly from here https://www.facebook.com/groups/kingcomposer/ We also contacted them and waiting for reply. For more questions, please write on our support forum https://support.innwit.com/, our support team will help you. Thanks
Hi, please write on our support forum https://support.innwit.com/, our support team will help you. Thanks
I have written on the support forum. Well that’s disappointing. Trying to build a site here.
By reading that Facebook group, seems like King Composer guys don’t care about it. Very minimal support it seems. Sucks that you guys ran with it and it’s affecting us. Was a major decision in going with the theme and using the configurator.
Hi,
Please use this license key, this will fix your issue.
miguuei4-pzox-t4mr-zb0j-zcrj-ygu5ek4m8ujl
I just tested and it’s showing “successful” when saving but the changes do not happen. Deleted my cache, deleted server cache, and used incognito/other devices and it’s not saving. Any help there?
Please try this. Open functions.php (in wp-content/themes/configurator/) and look for define(‘KC_LICENSE’, ‘l483kg4m-jxbv-ju7k-or7h-yhgd-q3jl1ec3fqyi’); and change it into define(‘KC_LICENSE’, ‘miguuei4-pzox-t4mr-zb0j-zcrj-ygu5ek4m8ujl’);
It should work, if not please write on our support forum https://support.innwit.com/, our support team will help you.
Hi, I bought this theme, but on live editor there is a message “You are using the trial version. Activate License or Continue Trial ”, Kingcomposer is not included? How to fix? Thanks
We believe this happens because of king composer server down. You can contact kingcomposer team directly from here https://www.facebook.com/groups/kingcomposer/ We also contacted them and waiting for reply. For more questions, please write on our support forum https://support.innwit.com/, our support team will help you. Thanks
Hi, please write on our support forum https://support.innwit.com/, our support team will help you. Thanks
Hi,
Please use this license key, this will fix your issue.
miguuei4-pzox-t4mr-zb0j-zcrj-ygu5ek4m8ujl
Hi there, I have another question: In configuration page of product, seems there is a limit for groups and attributes. Is this true? I haven’t spot it before buying it.
Thank you
No, You can add many layers as you want, But you need to increase max_input_vars to 10000+ in you php.ini
I mean you need to add below code in php.ini (if you don’t know how to do ask you hosting provider). max_input_vars 50000
Hi, is it possible to add text to the configuration?
Sorry, text option is not available at the moment.
When can you help me? It is already 4 days ago and my client is waiting. I get no response to my support at all.
Please contact us via our support forum https://support.innwit.com/forums/. Our dedicated support team will help you.
I contact the support at https://luminesthemes.ticksy.com/ but they didn’t response..
They will respond, i will inform plugin support team. This is not the place for plugin support.
Oh, I have this URL through your website. That is why I did not get a response. I would like to finish the website and I only need help with the configurator. My client is waiting, apologies. Thanks for your help
I also purchased the plugin via paypal via your own website. Unfortunately, I can not create a support ticket because I do not have an envato purchase code.
Good morning friend,
Do you already know more about my support? He really has to be online this weekend. I am already waiting 7/8 days
Hi,
please contact plugin support via https://luminesthemes.ticksy.com
Hi. If i purchase lifetime. Can i customized it?
Yes, you can. However you are not allowed to sell it. But you can use it for client project. You should purchase 1 license for 1 site.
can i have the link purchasing for lifetime usage.
Hello, I’m trying to activate my license but it tells me, that it’s invalid. I also can’t access the support forum…
Please contact us via our profile page https://themeforest.net/user/innwithemes#contact Our team will help you.
Hi,
Please use this license key if you receive invalid license in king composer pro
miguuei4-pzox-t4mr-zb0j-zcrj-ygu5ek4m8ujl
Does the theme have one-click demo import?
Yes, It does.
The configurator has major issues with how it deals with tax. This results in a mix of prices inc and ex tax. Somehow the developer is not aware of different tax scenario’s in woocommerce. Waiting already months for a serious reaction other then: “we’re looking into it, you’ll here back from us.. ” makes me wonder if this plugin is still seriously developed. Considering to ask for a refund since it cannot be used with wrong tax calculations and the bad support.
We informed plugin authors, they will add support in upcoming updates.
How do I get a demo with cars?
I can not activate, please help
Hi,
Please conatact us via our support forum https://support.innwit.com/forums/. Our dedicated support team will help you.
Hi,
I checked support forum you haven’t create any topic yet (https://support.innwit.com/forums/users/GoogleUser4/). Please go here https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/ and login. Then scroll down bottom, you will see “Create New Topic” form. Please create a topic our support team will reply you in 24 hours.
That’s right, I can not create a theme, because it does not pass the activation code that I bought.
Your purchase code already registered. You should able to create topic. If you can’t create topic. Please write via our profile page https://themeforest.net/user/innwithemes#contact .
I wrote to you in the topic
I want to change different parts, not only the colours, Is it possible with your theme?
Hi,
Please conatact us via our support forum https://support.innwit.com/forums/. Our dedicated support team will help you.
PRESALE QUESTIONS:
1. Does the Theme have 1-click demo import?
2. Can the swatches for variations be customized (images, text, radio buttons, dropdowns)
3. Is it compatible with Elementor?
1. Yes, Theme comes with one click demo import. 2. Yes 3. It should work. We followed WordPress best practices. However we are official support elementor yet. We will do in future
I can use in my platform, without WordPress ?
Sorry, No.
I have two notifications in my wordpress regarding a ‘Panorama – Addon for Product WooCommerce Configurator’ and ‘Product Woo Configurator’ registration. The theme includes them? Where do I get it?
Innwithemes!
Hi,
Please conatact us via our support forum https://support.innwit.com/forums/. Our dedicated support team will help you.
Hey, guys. I have purchased your theme and I am posting here because I keep posting in the Support Forum and everybody who posts after me, gets their questions and mine never does! Normally you guys are on top of it. Not sure why my issue is being ignored.
Can you please post the support forum link? I will check and update you.
I have already received a response from someone on your team. However, here is the link: https://support.innwit.com/forums/topic/posting-again-looks-like-you-missed-me-problems-with-child-layers/
Hello i just buy this theme yesterday and i have some problems, do you have a chat or a email where i can send my questions or i put it here?
Hi, Please contact us via our support forum https://support.innwit.com/
Is it possible to use the Panorama skin and not have it take over the product page? I’d like to link to the configurator from the product page that is where all the information for the product is.
Sorry its not possible. But If you are a dev, you can modify the template file. Go to Panorama plugin directory (wp-content/plugins/panorama/) and copy templates folder and paste it inside theme (please use child theme). Then rename templetes folder to ‘panorama’ (without quote). Now change ‘single-configurator.php’ files. To get what you want.
Hi, i have AGAIN questions.
1. how to change font color in menu (In customize- header options is nothing changing after clicking on dark,light modes.) 2. button cart,checkout forwarding me on homepage (where to change link?) 3. When i duplicate product, copy of product is in text block, nope like elements
Hi,
1. Please go to Appearance -> Customizing -> Styling Option. Then choose “Custom Header Styles” to “yes”.
2. Its because you haven’t install woocommerce default page. To fix this,
Go to the Woocommerce -> Status Click on the “Tools” tab at the top of the page On that page, look for “Create default WooCommerce pages” Clicking that will “install all the missing WooCommerce pages. Pages already defined and set up will not be replaced.”
For future questions, please contact us via our support forum https://support.innwit.com/
I dont know why, but color of menu text still not changing
2. after your tutorial, duplicate product is again in text block
edit2: Whoops! The license key you have entered is not valid or could not be verified at this time. Please check to make sure you entered the correct code for the forum you are trying to access.
When I add my product to cart from the configurator it doesn’t show the configured image and doest list the the options chosen. The bike demo when added to cart does these things. Am I missing something?
Please contact us via our support forum http://support.innwit.com our dedicated support team will help you.
two questions, 1. is wp configurator plugin that comes with the theme auto update too? i think it’s called “Product Woo Configurator” 2. in configurator editor page, there is an option called “multiple” next to price, default, active. what does it do? i can’t find a document for this.
Please contact us via our support forum http://support.innwit.com our dedicated support team will help you.
what is the answer for 1. auto update? yes i will contact our support for other question.
Yes, you have to install envato market plugin (comes with theme) to get automatic update. Please check https://documentation.innwit.com/documentation/7-automatic-theme-update/
Hi, i have a problem. I making changes (background image change) and nothing happend. On my phone is it changed, but on computer not
Please contact us via our support forum http://support.innwit.com our dedicated support team will help you.
