47 comments found.
Nicely done! Good luck and big sales! 
Hi, I’m thinking about to buy this theme. 1. Does the WPBakery Page Builder for Wp really work within your theme? Cause the theme I just bought the backend part just don’t work. 2. Is it possible to don’t always display the Founder on the Team-Detail-Site? In the upper-left corner there is always the picture in the details of the founder, I don’t need that. – Thanks in advance!
Hello! 1. The theme is built on WPBakery page builder. 2. You can modify any info on the theme. You can easily remove it.
Is it possible to remove the categories from showing on top of the images in the blog roll?
Hi there! Yes, it’s possible, please provide your site FTP details and will update the theme with the fix https://wpdaddy.zendesk.com/hc/en-us/requests/new
Hello,
Is it possible to have a OnePage version?
Hi there! These option will be available in the next theme release.
thank you for your answer. Any idea of the date of the next theme release?
It will be available in a week or so.
Is it possible to customize one of the Header Templates in the WP Header Builder section, save changes and use this only on the homepage?
I can make changes, save and select that on the homepage. But then I want to use another Header Template by default for the rest of the site. When I select this other Header Template in the WP Header Builder section, the homepage Header Template reverts to the non-customized default Header Template.
What I want to do – use the exact same Header Template on homepage and rest of site, but I want the homepage to have a transparent background. And the rest of the site to have a solid colour background.
Hi there! We’re working on the header builder update where you can create custom presets and choose them on different pages. If you provide your site credentials we will help you with your current requirements. You can send them via this form https://wpdaddy.zendesk.com/hc/en-us/requests/new
Done, thank you!
Thanks for helping me with this issue.
Glad to help our customers. Thanks
Hello!
It seems that this theme is not responsive when you activate the boxed display mode. The class .wpd_boxed_layout has no responsive styles. You can see this in the demo.
I can fix this for now on my own, but it would be great if you could fix this in the next update! 
Hi there! Thanks for the purchase. We’ve passed the information to our developers, they will check it.
Can you please provide a screenshot of the issue? It would be great.
Here you can see a screenshot of the problem in your own demo:
URL to Demo: https://themes.wpdaddy.com/oswald/home-5/ Screen: https://ibb.co/b6B80JThe issue has been fixed on the demo page and added to auto-update.
Awesome, super fast support. Thanks!
Thanks for choosing our product. p.s. if you have a minute, please rate our theme https://themeforest.net/downloads It’s very important for our team Thanks
Been there done that.
(accidently two times, but it seems only one gets approved haha)
Yes, that’s correct. Thanks a bunch.
Good Morning. I’ve been trying to import the demo for several days to work faster but there always comes a message that there was an error, it asks me to update the page and try again.
I’ve been two days like this. What I can do? Help.
I thought that installing the WooComerce plugins could install the demo but in doing so I get this message:
“Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/emjocal01/public_html/acca.pe/wp-content/plugins/oswald-pro-plugin/includes/framework/ReduxCore/inc/extensions/customizer/extension_customizer.php on line 358”
The truth is that I have never had so many problems with a theme like yours. Solutions please.
It’s already the second time it happens. If you do not give me a solution to everything, I will file a formal complaint and ask for my money back.
Thank you.
Hello! Thanks for contacting us. It’s really strange to hear that. Which PHP version do you have on your server? We also can’t locate any support ticket submitted by you https://wpdaddy.zendesk.com/hc/en-us/requests/new
Hi there, I’m also getting that T_ISSET issue that is being reported here. Can you please post a solution here – it will save you time in the long run.
For anyone else with this problem, here’s a temporary fix while the theme authors are working on a permanent one. You will require FTP access. In this file:
wp-content/plugins/oswald-pro-plugin/includes/extensions/wpd_registration/license_verification.php
On line 236, remove the second isset and the corresponding opening and closing brackets. I tried to provide a code example but Themeforest stripes out the code.
Hi there! Thanks for this note, we are aware of that issue. You will get an auto-update notification today. Thank you!
Hello! I have a problem with the theme. The problem occurred when installing the oswald-pro plugin. This message appears on a white screen:
“Parse error: syntax error, unexpected ‘isset’ (T_ISSET) in /home/emjocal01/public_html/acca.pe/wp-content/plugins/oswald-pro-plugin/includes/extensions/wpd_registration/license_verification.php on line 236”
This means that I can not edit or do anything. How do I solve it?
Thank you.
Hi there! Please submit your site credentials and we will take a look https://wpdaddy.zendesk.com/hc/en-us/requests/new
Hello! I have a problem with the theme. The problem occurred when installing the oswald-pro plugin. This message appears on a white screen:
“Parse error: syntax error, unexpected ‘isset’ (T_ISSET) in /home/emjocal01/public_html/acca.pe/wp-content/plugins/oswald-pro-plugin/includes/extensions/wpd_registration/license_verification.php on line 236”
This means that I can not edit or do anything. How do I solve it?
Thank you.
Hello! TF stats shows that you haven’t purchased this item.
It’s true, who bought the theme was my client. The website is www.acca.pe
My client does not have a lot of time so I came to do the consultation.
Please submit the support inquiry via this contact form along with the site credentials and purchase code https://wpdaddy.zendesk.com/hc/en-us/requests/new
support not working and the theme is also not working .. cannot do product activation no support system is working
Hello! We’ve just received your submitted ticket and get back to you shortly.
We have been looking for a theme and this one rolled out just in time. Great layout, great support. www.carestaffingprofessionals.com
Hi there! Thanks for your kind words. The website looks really great. p.s. if you have a minute, please rate our theme https://themeforest.net/downloads Thanks in advance.
Does the theme support a video background for the main homepage banner? Similar to this – http://themes.startbootstrap.com/spectrum-v1.2.0/sample-08-agency.html
Hello! Yes, it’s possible to do that.
Thanks. Is a video background (.mp4 or .mov) supported via the theme options or would it be a case of adding custom javascript/css?
It’s an option in the Visual Composer settings. It supports YouTube video.
Cool, thank you.
You are welcome
Great theme
Prepurchase question: Does this theme has a boxed layout? if yes can you adjust the width of the box. Thanks
Hello! Yes, it supports boxed layout. It will be added to our demo website tomorrow.
Congratulations for this awesome template.
Amazing Work! Congratulations! Good Luck With Sale
Great work!
Superb theme! Congratulations, GLWS
Nice theme gud luck
