100 comments found.
Hi,
How do I change the header image in the Default page template? I’m using Demo 4 – Agency demo content and the Our Company page has a header image but can’t see anywhere to change image or remove header sub-text? Thanks
It seems you have updated WordPress to 5.0 – this is a big update and includes a new content editor Gutenberg (https://www.wpbeginner.com/news/whats-new-in-wordpress-5-0-features-and-screenshots/). Currently, Unyson and ACF don’t appear very nicely in this editor. You can install the old, classic editor of WP, which is now a plugin and make pages like you used to – https://wordpress.org/plugins/classic-editor/.
ALso update the theme to the latest version, remove the Advanced Custom Fields plugin and install it again.
This worked, thank you!
Hello, I have a portfolio problem.
I can not hide the specific portfolio categories on a particular page.
Where we have the “Select the categories that you want hidden from the current portfolio page.” I include the line but in the select field it does not show the options of previously created categories. And I can not hide any category.
The site is: http://griffearquitetura.marchiori.digital/portfolio/
How to proceed?
Hello,
Please update to the latest version of the theme as well as all plugins – most importantly the Advanced Custom Fields PRO plugin – it has to be version 5.7.9 (the plugin is included with the theme).
If you still experience problems please write us through the support tab and include your purchase code or write through the account you have bought the theme with, so we can confirm you are a customer of ours and provide you with support.
Thank you, it worked.
I do not include the purchase code because I downloaded it through the envato market.
I’m glad it worked!
Is it possible to add hyperlinks into the footer text? We have tried adding links for Privacy policy, whilst it looks like it’s picked up link due to colour change it isn’t triggering when rolled over or clicked. If so can we change colour of active link white.
Many thanks
Hello,
Yes, there isn’t a problem to add a link to the footer text. Make sure you have updated the theme to the latest version. If the problem still persists, write us through the support tab and include a link to your website.
Hi guys, is there custom css to change text colour of date on Blog Popular Posts thumbnails? I have Orange as my primary colour across site (which works fine) but clashes with thumbnail images in sidebar. Many thanks for any help
.widget_popular_posts .popular-posts-meta-extra {
color: #f40bbd !important;
}
I created a new item in my portfolio, but it didn’t appear in the Select Projects selection list “Select the projects which you want to include in the slider.” How to add it there? Thank you!
Hello,
If you have updated to WordPress 5.0, make sure you have also updated the theme as well as all plugins – most importantly Unyson and Advanced Custom Fields PRO.
We have a portfolio 3 column page – rather than link to one of the portfolio post pages offered as standard – we wanted to use a different regular page – is this possible to link off to one of these instead?
Hi there, Portfolio thumbnails redirect only to portfolio projects. We recommend you cant a freelancer to extend this functionality for you. Or you can use some some kind of 3rd party Grid plugin.
Hi, is this theme compatible with wordpress 5.0. if its not will you make it. Thanks
and witch SEO plugin i should prefer when i buy
Hi there,
Yes, the theme is compatible with WooCommerce 5.0. You can use the Yoast SEO plugin.
I was curious if there is a way to remove the white border that is involved on the products page photo thumbnails. The photo and the border both scale with the size of the browser however not at equal measures so the photo often appears too large or too small for the border.
Hi there, it seems you have not purchased the account with this profile. Could you please send us via the Support tab of the theme your theme purchase code. Or you could also write to us via the profile that has the theme purchased.
Please also have in mind that themes downloaded via Envato Elements subscription don’t include support.
Hello,
Thank you for the interest in the theme. Can you please specify which page you have in mind? You can include a link to the page from the online demo.
Hi Guys,
Is there a way to left edge the slide headings in the Vertical Shift template? I’m using the image with text content but the title headings don’t sit left edge in line with the rest of the text.
Also, is it possible to use this theme with Visual Composer?
Many thanks for your help and I love the theme.
.vertical-shift-content {
padding: 0 60px 0 30px;
}
.heading-big:first-letter, .heading-big .block-revealer__content:first-letter {
margin-left: -84px;
}
Thank you guys worked a treat. Can you tell me if it is possible to load demo content in to individual pages? have made a lot of changes and don’t want to lose them loading more demo content?
It is not possible to load demo content on separate pages. We suggest you making another installation with the demo content and then copy the needed pages to your site.
why do i need to pay extra support if there is an issue with the theme?
Hello,
If there is an issue with the theme it will be fixed and the theme will be updated. Updates of the theme can be downloaded even if your support has expired. You can read more about the support policy here: https://themeforest.net/page/item_support_policy
How do i add a delay for the scrolling sections?
Hello,
There is an Autoplay Delay option for most templates in the theme where you can adjust the delay. Have in mind that such questions are part of the support license:
Help you with issues related to using the item and getting the most value out of its functionality.
You can read more about the support policy here: https://themeforest.net/page/item_support_policy
I get that however I am not asking you to build me a website it’s basic questions on how to use the theme
Yes, as we have said support covers exactly that – technical or other issues related to the theme. That is what the support is for. We have also answered your question about the delay – you can find the option when you edit the page and have applied the page template.
You can also read the documentation that comes with the theme. It is in the archive you download from ThemeForest – open the documentation.html file with your browser. There we have explained in detail how the theme works.
how can I change the url of the child project for example www.site.com/project/brazil to www.site.com/destinos/brazil
Hi there,
You can take a look at these articles. Please have in mind that we haven’t tested the mentioned plugin in them:
- https://www.wpbeginner.com/plugins/how-to-change-custom-post-type-permalinks-in-wordpress/
- https://tommcfarlin.com/change-the-slug-of-a-wordpress-plugins-custom-post-type/
- https://wordpress.org/plugins/wp-change-custom-post-slug/
- https://zemez.io/wordpress/support/knowledge-base/changing-custom-post-type-slug/
Hello,
I have a problem with slider gallery in my portfolio. Probably something is wrong becuase only two images goes ok. If I put more than two images, slider dosen’t work. Could you help?
PS. Ok. I see. The problem is when I put for example Accordion, Tabs, Divider etc. in the main window. If I write in Content everything is ok. Could you fix it?
Hello,
Unfortunately, we cannot replicate the problem. Can you please write us through the Support tab and send us a link to your website so we can inspect the problem closely? Also, you can try to disable all 3rd party plugins one by one to see if any one of them causes a problem.
Hi guys, Loving the theme, super unique.
Is there a way to remove the square borders on the page title headings for all pages?
Many thanks
Hello,
You can add this to the Custom CSS field in Theme Settings > Appearance > Styling:
.heading-big::first-letter, .heading-big .block-revealer__content::first-letter {
margin: 0;
font-size: 48px;
color: #111;
padding: 0;
border: none;
}
Thank you for this. It has removed the square border but the first letter of each heading is black and the rest is white, how can I change colour?
You can change the “color” parameter in the above code – it is currently set to ”#111”, you can change it to ”#fff” for white.
I did change that but it only changes first letter of each heading. On the curtain template the second and third pages the heading is white but the front page is black so I need to change overall heading colour so they are all the same. Sorry to be a pain
You can try changing it to “color: inherit;”
Thanks guys that worked
Hi, Can I add a button to slides in the Fullscreen Slider template? I want to be able to link to other pages from each slide?
You can add a button if you are using the slides for content – the Images with Text option in the Slider Content field. Then in the content field for the slide you can use the Unyson shortcodes (there is a button in the toolbar of the WYSIWYG editor) and add a button inside the text.
Hi,
Is that possible to full screen video (youtube or vimoe) on homepage for demo content 2?
If you have in mind the page where it is cutted into blocks – no, it’s not possible.
Hello, I am really impressed with your theme, especially the animation effects on the folding blocks, sliding cube, curtain et all, its really off the charts but then I load it unto a samsung mobile and nothing; couldn’t find a single animation on the phone; now that’s a downer right there as over 90% of all visitors will come from a mobile device, so how come you couldn’t port the sweet core of the theme’s engine into a smaller re-sizable screen?, a short-fall to what started for me as a great experience!
Hi there, thank you for the kind words! These effects are disabled on mobile devices as they will be pretty demanding on them. A lot of users will find their site lagging, that’s why we created it this way – with the best performance in mind.
Yea, but we all use many sites these days on mobile device with animations and no problems whatsoever and also mobile devices these days run highly intensive apps and games with no problem as the platforms are better optimized for enhancing the mobile experience. So my question is simply this, if I request to have mine enabled on mobile devices; as that’s my preference, could you do that for me, if I decide to take the plunge? As the animations, is the seller for me. Thanks
Hi there, we recommend you hiring a freelancer to do that for you. For example, you can find one on – https://studio.envato.com/
Why in the world, would I want to do that!
When you said we disabled it, so I assumed that a simple css code input will get it re-enabled, almost like a toggle switch on a code level. Now, if you are recommending a freelancer, that means I need someone to go in there and start monkeying around, of which I hate; and I have never needed anyone to get all my websites up and running. Once a purchase is done my six months support is always sufficient to get the site airborne. If I need anything, I just simply get the basic code changes help input that I need from the theme author even as the author knows everything about its product and exactly where I need to go, to make changes, simple as that. At times they ask for your WP login details and do it in minutes, which is nice also. So if you have the css code level input that I need to make this happen, to simply re-enable the animation on all platforms, without any hiccups, just let me have it and if not, then this theme may not be for me.
Although that would be unfortunate because you do have a very nice theme but I can’t leave out 90% of my visitors from enjoying the sweetness of the theme and I don’t want to multiply cost, if I can easily avoid it. Thank You
The folding blocks are working on mobile, they just fold from left to right. The other pages like the curtains, feature two left and right columns with content for which there will just be not enough space on mobile The same with the cube, we decided that the content in it will look small and not aesthetically pleasing. In any case, changing this for mobile will require more than just 1-2 lines of CSS, that’s why we referred the freelancer.
Thank you for the understanding.
Hello, It seems to me that the original rotating cube you have on the item details page is no more in your demo page, does it mean you’ve removed it?
The cube can be seen here – http://www.subsolardesigns.com/vivian/demo1/services-2/ . Can you describe in details which cube do you mean? Thank you.
Ok! that’s it; I had seen it when I perused through your demo but I don’t know why when I returned I only saw the sliding cube but not this one.
Let me quickly ask? I am thinking of using this specific rotating cube as a landing page for a creative blog; using the image section on the left as “Featured Post” while the cube will contain the Article with a link of “Continue Reading” of which clicked will take you to the full article page. So my question is: Is this possible to do and if yes; what is the maximum number of pages the cube can take, since I have so many articles and I also like the fact its numbered, so a visitor can see how many articles available. But I do love the Concept, and I think it will stand out. Thank You
Also are the cubes background and rims color changeable?
The cube is black, the blue colors are the theme man color. It can be changed for the whole site via an option in the theme potions panel
You can do a cube with links to posts but you will have to manually upload an image and description with a “Continue Reading” for all of them as there is no option for automatic post grabbing in the cube..
So are saying that I have to do an Image bearing CONTINUE READING on the left with no clickable link but drop a direct link to the posts on the cube on the right?
Also you did not answer the maximum number of pages the cube can take question. Thank You
Yes, as you can’t make the cube take the blog posts, you will have to manually create each slide as a blog post excerpt with text and a button on the right with a link leading to that post and the image on the left the one you want for that blog post link.
As for the maximum number of pages – we haven’t tested what is the maximum number, but I don’t think there should be any problem with the number of slides (of course something in the range of 50 and more slides might slow down the loading of the page, but such high numbers are not practical for scrolling as it will take lots of time to scroll through all of them).
Hello, you can make a custom change in your theme in the page creation part using the Galery Media Portfolio template, to add videos by short code and not by URL? is that my videos are hosted on vdocipher, I pay for the customization.
Could you explain what do you mean by adding videos via shortcode?
Hello, yes, I have some email that I can send you more details?
I think it’s something simple for you.
example,
that: https://mysite.com/video
for: [vdo id=’4b13b7959gkoam5c94b1b40c05a1cbe2’]
The theme support videos only by URL. This shortcode is probably getting the video from a place which URL you can use.
I understand, I use this plugin to not have videos copied VdoCipher, he creates a dynamic water brand it is possible to adapt this by paying a freelance? can you do or indicate?
As we have to experience with this video service in particular, we cannot answer for sure. You can ask a freelancer if it can be implemented, our theme uses the Unyson framework for the page builder and shortcodes ( http://manual.unyson.io/en/latest/extension/shortcodes/ ), you can direct him to this link and ask them.
Hi,
After upgrade to 1.0.8 lose background image in my portfolio. What can I do?
Hello,
Can you please specify where do you lose your background image? In a single portfolio page or on some Page Template?
Portfolio Page Template – http://www.thorinwest.pl/portfolio/ Everything is Ok. when I choose Portfolio Gallery for example.
Please redownload the latest version of the theme from Themeforest and update the theme. We have uploaded a quickfix today with the same version of the theme, that fixes the problem.
Thank you. Everything is ok. Regards.
Loving the theme. Very nice. One request, where youtube or uploaded videos are options, can you please add VIMEO as an option for background videos. 
We can’t tell when exactly will this option be added. Do you have in mind the Fullscreen Video Template? You can use the uploaded video option.
Ok. I find that all of my clients and myself too prefer vimeo over youtube every time. And for heavy traffic sites, serving videos from our server becomes expensive. BTW, my friend and client who is using your theme LOVE LOVE LOVES it!!! – Great job all around.
Also as I browse your themes and demos, I see that subsolar has great aesthetic in multimedia, animations, effects that are very impressive. Truly innovative with purpose and design. Not just for the sake of effects. Really really nice.
Thanks for the great words! It’s very encouraging to see that our work is making people happy!
So how is it that you can make your shortcodes for buttons and things in the page layout sections to be center justified, left or right justified? Trying to achieve good creative flexibility…
If you are using the WYSIWYG editor to put shortcodes in the middle of the layout, you can click on the Text tab of the editor and there surround the [button] shortcode with a div, with class “text-center” or text-right>
<div class="text-center">
[button label="Button" link="#" target="_blank" color="default" __fw_editor_shortcodes_id="6479063d407f116f862663cab50a3407" _fw_coder="aggressive"][/button]
</div>
That way you can put multiple buttons next to each other and align them.
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