Hello,

Thanks.

Hello Isaac,

I am sorry to hear that but we haven’t received any email. Probably it is bounced. Could you please send me an email to jamal08sust@gmail.com

We will get back to you as soon as posisble.

We appreciate your patience. Thank you!

Yes, the theme works perfectly with PHP 8 and WP 6.4

Have fixed it

Thanks for your message and good to know you fixed it yourself. For support related query, please send email either to support@essentialwebapps.com or to essentialwebapps@gmail.com

We will be happy to help.

Thanks, I replied

Hi,

Thanks for your message. I’m sorry, we did not any support email. Could you please send us an email to support@essentialwebapps.com and we will follow there.

Looking forward to hear from you.

Kind Regards Essential Web Apps team

Hi,

WPBakery is included with the theme and everytime we update the theme, you will get the update (this is how it works in themeforest). However if there is a delay updating the theme and you need the Plugin update earlier, you could just sent us an email here at support@essentialwebapps.com and we will send the WPBakery update via email. You don’t need to buy it.

Thank you.

Hi,

Thank you for you message, can you install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/

Hope the issue will be resolved.

Also, if you have any other issues, please give us a support email instead and we will get back to you as soon as possible.

Thank you

Hi,

Thank you for your question, if you are asking if the menu items can be reordered, then yeah, WordPress has this option. Any other questions then feel free to send us message via this product’s support tab and we will be happy to reply

Kind Regards, CodeEcstasy

Thanks for quick response, but I am talking about ‘search’ option on menus on the header ,Can we add a ‘search’ option on the main menu on the header, to the customer to be able to search for anything inside the website?

Hello,

Currently, on the right side of the menu, we display the social icons. So, we can add an option to display a search box instead of those icons.

Let us know, will that option fits your requirement or not.

Thanks.

Hello,

Please send us a message via support page. We will send you the updated WPBakery page builder plugin.

Thanks.

Yeah, there is an option in the theme where you can choose primary color which replace the default one. And fin you need different color for individual parts, then you can do it with CSS… Thank you

Hello,

We are preparing new version and hopefully will release within 3days.

Thanks for your patience.

Unfortunately there is no Box layout option, whatever you see in the live preview is all we have

Hello,

Thanks for your message.

Please use our support page.

Hope that helps.

It is NOT very good you are not answering to my questions. I am so disappointed so far, and I am a “supported” client.

We are really sorry, we missed your last message and just have found it in the email. Will get back to you gia email soon and please reply to that email when you get it

Hello,

Thanks for your message.

- Yes, theme is fully compatible with the latest WordPress version.

- For import demo data issue, please send your site URL and login information via support page. We will check the issue and get back to you very soon.

Regards, Mahbub

Hello Tom,

Issue has been solved. Please check your site now. Let me know, if you need more help.

Thanks.

Hello,

Thanks for your message.

We’ve used font awesome icon set and image icons. You can check and download icons from following the link-

Hope that helps.