147 comments found.
hi how can add a book now social button to right side menu
Hi,
Thank you for purchasing.
You can add book now button via Appearance > Customize > Navigation > General and enter “Booking URL” option there.
Hi there whats the recommended logo size my logo is coming in too large on the menubar
Hi,
Thank you for purchasing.
Logo which has maximum height of 60px would be fine.
Hi,
I’m running the demo site with my own content but I need to replace the GSPA logo and text in the footer of my one page with my own, but cant find anywhere to do that?!
Regards Soren
Hi,
Thank you for purchasing.
You can upload your logo image via Appearance > Customize.
Hi, Thanks for quick reply! I have tried to go to “site logo” under customize but it doesn’t change the logo down in . the footer also I have no idea to change the text there as well. Right now the text says: Meh synth Schlitz, tempor duis single-origin coffee ea next level ethnic fingerstache fanny pack nostrud. Photo booth anim 8-bit hella, PBR 3 wolf moon beard Helvetica.
You can see for yourself here what I’m talking about www.jetteholbek.dk
In footer area. You can customise contents via Appearance > Widgets > Footer Sidebar.
Just what I needed, thank you 
You are welcome
Btw, Could you help us rate for the theme please?
Hi the default block editor for this theme has stopped appearing as an editing option for me when i create a new page in my site. Can you offer some assistance ?
Hi,
Thank you for purchasing.
Could you please make sure you update to the latest version of theme and all required plugins please.
Here is detailed instruction about how to update theme http://themes.themegoods.com/grandspa/doc/how-to-update-the-theme/
Hi, where do I find the demo content for this theme? I bought specifically because I wanted to use it as it was so i hope you can help me!
Best Regards Soren
Hi,
Thank you for purchasing.
You can install demo contents via Appearance > Theme Setting > Import Demo.
Thanks a lot for the quick response, appreciate it!
I have one issue… after importing I get a strange layout from the dropdown menu I believe it is, check it out : www.jetteholbek.dk How to fix this?
I have fixed it
Ok glad you got it sorted! 
What content builder is that? Is it required?
How can I remove the BOOK-Button and the shopping cart on the top right corner completely?
Hi,
Thank you for purchasing.
Please open Appearance > Customize > Navgiation > General and remove URL in this option “Booking URL”.
how do i change the link address for the “BOOK” button on the top header on the right?
Hi,
Thank you for purchasing.
You can translate theme and plugin strings using LocoTranslate plugin https://wordpress.org/plugins/loco-translate/
Is there some instructions that i need to follow after installing this plugin
You can find detailed instruction here https://localise.biz/wordpress/plugin/beginners
hi. i like the theme. but can you explain more details about membership part? because at your demo, u just make a page, without membership function.
thanks.
Hi,
Thank you for interesting.
On our demo site, we created a page which you can sold membership package using Woocommerce and theme elements.
We are running in to an issue where the background color is turning black on the third boxed pricing on a page. How can we change it back to white, like the two boxed menus above it (on the same page)? Example 1 – http://www.spasalonbarberrvc.com/salon/weddingsandspecialservices/ Example 2 – http://www.spasalonbarberrvc.com/salon/nails-2/
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
hi, I am interested in this theme, but based on your reviews it appears support with this theme may not be available.
I want to make sure support is operational, and replies would happen within a day or so.
I also would like to see the installation and tutorial documentation that goes with this theme, so I can see how good and easy it might be to use.
email: get.dan.now (at) gmail.com
thanks
Hi,
Thank you for interesting.
1. There is support incldued when you purchased. It’s included 6 months support when you purchased. You can read more about support policy here https://themeforest.net/item/grand-spa-beauty-massage-wordpress/20177224/support
2. You can checkout theme documentation here http://themes.themegoods.com/grandspa/doc/
Hey team, I purchased the theme and proceeded to install the demo content. and it take me to the screen which says “Data is being processed please be patient”. Although it never completes the install. Please advise.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you.
When you book an appointment, is there a way to pay online for booking? I choose day, hours, and then? Cart? Payment form? Very interested in this theme.
Hi,
Thank you for interesting.
Yes you can setup option to require customer to pay online for booking.
how could I change the scroll to top button from right to left?
Hi,
Thank you for purchasing.
Could you please open Appearance > Theme Setting > Script > Custom CSS for Desktop and add below code.
a#toTop
{
left: 20px;
}
thank you!
You are welcome
Btw, Could you help us rate for the theme please?
How do I hide the shopping cart icon?
I created pricing but it did not reflect the price on the site. all pricing details is already created.
Hi,
Thank you for purchasing.
Please open Appearance > Theme Setting > Custom CSS and add below code.
.header_cart_wrapper
{
display: none;
}
it’s under “Script” yes? It didn’t work. The cart is still seen.
And I am also asking about the price list. I’ve already created the price category and details but it didnt reflect. http://thefaceexpress.com/journey-to-great-skin/Ok sorry I hide the cart already. Left with price list not reflecting price.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Why i have message: “That purchase code doesn’t seem to be in a valid format.” I have valid envo token. I can’t find another contact way.
Please login with your purchased account so we can continue providing support for you.
I don’t have access to this account. I have only envo token filled in theme settings. Another person in the past created this site. I found a bug in the mobile menu (side menu).
I have bought your theme and i want to translate the ‘Book’ button. I’ve found this link: http://themes.themegoods.com/grandspa/doc/translations/ but it isn’t helping.
I have downloaded the Poedit app and I changed the ‘book’ in ‘Reserveer’ (Duthc). But what do i have to do know? Where do I have to upload this file?
Hi,
Thank you for purchasing.
You can use this plugin “LocoTranslate” https://wordpress.org/plugins/loco-translate/ to translate all theme and plugin strings from WordPress Dashboard.
Hi! I am about to purchase but I have this question: must all users register an account in order to book an appointment? Am I able to disable such action?
It may seems to be an additional step for users which may not motivate them to book an appointment.
Hi,
Thank you for interesting.
You can setup option to allow guest booking or only registered can make booking. It’s completely up to you requirements.
thank you for your reply.
one more question – I am aware SMS notification has to be done on my side. I would like to know, which folder should I implement the coding/api key for the sms One-Time PIN ?
I think the SMS notification has to be done on email account side rather than WordPress. Here is detailed article about it https://www.howtogeek.com/210956/how-to-configure-automatic-text-message-alerts-for-important-emails/
Hi,
Is the latest version of theme fully compatible with Wordpress version 5.0 ?
Thank you,
Hi,
Thank you for purchasing. Please make sure you update to the latest version of theme v1.7 it should be working fine with WordPress 5.0
Hi, I’m evaluating your theme and have some questions: 1) I’m trying to test the booking section, but it requires an email and password, do you have some I can use to do the testing? 2) I saw your theme can manage multiple branches, does the booking section allow to make appointments for each branch? 3) Can the final user select the therapist who attend on each branch?
thanks!
Hi,
Thank you for interesting.
1. Really sorry, backend demo is not available. But basically when booking has been made, it will send email notification to your email and you can see and change booking status from WordPress Dashboard.
2. Yes you can customise booking form field by including branch option there.
3. Yes you can customise booking form field by including therapist option there.
