Discussion on Mersal - One Page MultiPurpose WordPress Theme

Discussion on Mersal - One Page MultiPurpose WordPress Theme

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54 comments found.

Hi,

We are getting issue with the mersal theme’s plugin ” Mersal Common ” with the updated version of Wordpress. For now we have renamed it from backend as it was giving critical error on the website. Please review and suggest.

Thanks

Hi, I purchased your theme. 1. The text slider doesn’t seem to work. I replaced the words from the demo content, but only the first words keep sliding. The 2nd and 3th are not working. 2. Can we use 2 different logo. For example when first opening web page its show logo in white but when scroll down it change to different color?

What can I do about this?

Hello

Please send your problem to email support: shthemewp@gmail.com

We will help you

Thank you

Hi, when will you finaly release an update for this theme? It is still version1.0 or am I missing something? For example, the page building plugin needs to be updated asap.

Hi, I contacted by email, but your collegue told me I need to buy extended supprort for $165! (I purchased the theme for $57). And just to get the plugins that come along with the theme updated? Can you check if your collegue is serious? Otherwise it will be cheaper to buy a different new theme according to his solution.

Hello, after 4 months, still no reply. The menu items are not working anymore since last WP update. How to fix this?

Hello

We check your support is expired

Thank you

Hi – 3rd request…I really need this theme fixed…it’s just plain broken… and I don’t think I should have to pay to make it work… I noticed it’s only 1.0 version so that may be why. I also paid $200 for it – never paid that much before so I expected it would be pretty simple…it’s not… broken and can’t even access the theme’s features in WP…backend. Just “blank”... so, please let me know what to do – or I’m going to need a refund so I can buy something else that does work. Thanks.

Hello

Please send your problem to email support: shthemewp@gmail.com

We will help you

Thank you

Hello,

When I first activated the theme I had many errors like :

Warning: sprintf(): Too few arguments in /home/clients/e2f5b9d4c0aca8c296a18733c1a47355/web/wp-admin/includes/class-bulk-upgrader-skin.php on line 152

Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /home/clients/e2f5b9d4c0aca8c296a18733c1a47355/web/wp-content/plugins/mersal-common/ReduxFramework/ReduxCore/extensions/customizer/extension_customizer.php on line 272

I had to downgrade PHP from 7.4 to 7.2 to make it works but I still have this error everywhere in the mersal options :

Warning: A non-numeric value encountered in /home/clients/e2f5b9d4c0aca8c296a18733c1a47355/web/wp-content/plugins/mersal-common/ReduxFramework/ReduxCore/framework.php on line 2397

One another thing, the text on home is stuck on “WE LOVE TO DESIGN” the other words (Development & Creative) never shows.

Please advise,

Thomas

Hello

Please send your problem to email support: shthemewp@gmail.com

We will support and setup help you

Thank you

Hi, I have installed demo data. But the theme is showing some error. I can’t edit the theme with the page builder from WordPress backend. I need immediate support

Hello

Please send your problem to email support: shthemewp@gmail.com

We will setup for you

Thank you

Hi, Help me to assign a section into the menu. I’ve added column id and add it with # in the menu but it’s not working.

Hello

Please send your problem + item purchases code + WP admin to email support: shthemewp@gmail.com

We will help you

Thank you

Sent you. please help me asap. I need to launch the site today.

Hi I am unable to link sections with the menu. How to do that? Section id is not working.

Hello

Have you bought this theme?

Thank you

Yes I’ve purchased the theme and posted same question from “abhinav2019”. this is my account from where I purchased it.

Please fix Redux Framework, which is integrated into your Mersal theme is throwing an error on every tab of theme options:

Warning: A non-numeric value encountered in /home/content/p3pnexwpnas10_data02/30/41270330/html/wp-content/plugins/mersal-common/ReduxFramework/ReduxCore/framework.php on line 2397

also please check this link: https://tinyurl.com/y38e864m this problem was reported 11 months ago and it is still not fixed.

Hello

Please check your email

We have reply you

Thank you

It looks fixed on my end. Thank you very much.

I hope you make the changes available to other’s that have download this theme? Someone else had this same problem 11 months ago.

I really love this theme but I had to hired someone to fix several issues.

It is not compatible with Wordpress 5.0, has old plugins and the documentation is not correct or clear about importing the Demo Content.

Please send updates and new versions. Thanks you.

Hello,

Congrats the theme was perfect and easy to use. But I witnessed several problems while customizing your help will be great.

1. We want to change color of row but its not changing at all. 2. In price section we want to change currency icon but don’t know where to change. Also in price section all words 1 letter is Capital can we change that ? 3. Can we use 2 different logo. For example when first opening web page its show logo in white but when scroll down it change to different color? 4. Can we remove cursor on first page text ?

the website is parenting.am

Thank you

Hello

Please send your problem + WP admin to email support: shthemewp@gmail.com

We will help you

Thank you

I have answered you please have a look asap

Support is awfull there is problem with css and other things and support not answering already 5 days.

Hi, I purchased your theme. So far I have only one question. The text slider doesn’t seem to work. I replaced the words from the demo content, but only the first words keep sliding. The 2nd and 3th are not whosing.

What can I do about this?

Can I please get some service support please?

Hello there,

Same as others commented out here I have the same problem in some settings on template, for example changing colors not works.

Could you share the solution here so others that will face this problem can solve it themselves.

Thank you.

Hello

Please send your problem + item purchases code + WP admin to email support: shthemewp@gmail.com

We will help you

Thank you

Thank you for your help it works now.

This is an interesting job!!! Good luck and many many sales! :)

Hello, we need your support for • Remove / change the social media icons in the profile pictures • Design of the bullet points • Size (height) of the header in mobile view • Remove menu-icon (“burger”) in mobile view Thanks for a quick note and best regards, Tobias Geppert

Hello

Please send your problem + item purchases code + WP admin to email support: shthemewp@gmail.com

We will help you

Thank you

This theme doesn’t support well for PHP 7.2 version well. There are many bugs or variables error in the script (but works well with PHP 7.0). I spend quite a lot of time fo fix those php issue manually but there are just too much.

Please consider downgrade your server php version if you decide to use the theme.

OR the author could upgrade the template and provide another release.

Hello

I need some information from the Theme Technical information I would like to know: Recommended Memory PHP and Apache modules that should be active And any technical information you deem to be important.

Hello!

I have purchased Mersal and it requires the WPBakery Visual Composer. I try to install the plugin but get this error.

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

And do I need an activation key?

Please advise.

Hello

Please send item purchases code + your problem to email support: shthemewp@gmail.com

We will help you

Thank you

Hello, how are you? There is a bug in the mersal theme slider, when you update the “Text slider” line, the slider does not reproduce the effect. What can I do to solve this?

Thank you

Hello

Please send item purchases code + your problem to email support: shthemewp@gmail.com

We will help you

Thank you

HI, i installed this theme but i cant find where i can change the button color.

hi, I’ve uploaded the theme (host is hostgator) and only part of the theme is uploaded. I can’t see the actual theme. How do i install it properly?

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