76 comments found.
I have purchased and installed the theme, but so far the author’s support has been very unresponsive. If support is offered, a response is required. I cannot do anything with my site.
Hi
Sorry about our delay, Our supporter back to work today, Could you please create an ticket our supporter can check and help you then
Best regards
This theme is not working for me. When i try to install all the plugins and activate them i get a white screen on my wordpress. Even the backend does not work anymore.
Is this template suitable for agent/dropship, if so what plugin should I use? thanks in advance
Hi again, is there any username n password for testing back end of webtemplate system?
Hi
Our theme using woocomerce you and easy post your products for dropping store
About test backend we are not support right now
Thanks for your submission
is there any info or tutorial on setting up woocommerce, especially discount for registered agent/dropship agent
Hi again, i already purchased and need help on themes installation & one click import demo content, please advise me 
can i update Wordpress 5.1 after install theme?
Hi
yes, You can do it
Thanks for your submission
Hi again, i already purchased and need help on themes installation & one click import demo content, already submit ticket in support
yes, please use ticket channel, Our supporter can help you then
Thanks for your purchased!
still no response from support, please feedback a.s.a.p, thanks
Ok thanks for your submission. Our supporter set you are on top questions
Best regards
Hey, you did not answer any of my questions above yet.
Is this how your support works?
Hi
Sorry, about our delay support, Our supporter backing from Long holiday
Best regards
Can I use Elementor with this theme?
Hi
Sorry, our theme using visual composer for page builder
We not support Elementor
Thanks for your patience
Hi
thanks for your submission
I will update it tomorrow morning
Best regards
Have a chat module?
Hi
Yes, there are free plugin for chat
Nice to work with you
I can’t find the option to add the parallax demo page?
Hi
Did you installed demo data? on row setting you can see bixbang setting, there are option to add parallax background
If you cant figured out please create an ticket
Best regards
I can not instal the theme
Hi,
Please unzip your files downloaded first, you can see bixbang.zip that is theme name, you can install this at admin > appearance > theme
Thank you
i still get this:
The link you followed has expired.
Hi
Sorry, this our supporter team back work normally next week, please give me your email id, we can set your ticket on top reply
Ok, We just send you email
Thank you
Amazing theme glws.
Thanks so much, Bro 
I cant find the file to import demo content ?
Hello,
Could you please follow document bellow one click to install sample data . if you cant figured out, Could you please submit here get free setup
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Or please check step on document of this theme
Congratulations! Nice Work, Good Luck With Sale 
Thanks so much, Bro
