3672 comments found.
Guys, two problems:
1 since 2 latest updates, i lost all my Jobs in my admin overview. Only see messages?
2 Indeed import plugin—> Always worked untill summer of 2018. Since that period ican import job, but job description isn’t getting imported. I saw in the changelog you have fixed this isuue. But it still isn’t working. can you confirm that you are still working on this>?
Hi.
Thank you for contacting us.
With the jobs listing at the admin, it still works fine, can you submit a ticket to our support site and give us the site info?
To fix the issue with indeed job import, please updated the Noo Jobs Import plugin again.
Thanks.
Yes for new jobs posted its no problem. But the jobs that are in the system aren’t connected to the admin anymore.
Actually, imported jobs arent connected to admin also.
Thanks, we need your site info to help you check the issue.
The Left side share buttons on blog posts, I want to have it like job post right side bar? How to do this?
Hi.
Thank you for contacting us.
Do you want to have both left and right sidebar on the blog post or what? We just have support one sidebar for the page. If you want to job sidebar for the blog post, please go to customize and choose the sidebar for the blog post again.
Thanks.
No what I want is Social share bar on the right side of the blog posts instead of having in the left side.
This is what you want with the social share info on the blog page https://prnt.sc/mgrrit?
Yes, we can help you do it with the custom CSS.
Thanks.
No not that share side bar, See here in the example: https://imgur.com/a/5dKkCHs
Yes, we can help you show the share button on the bottom of the blog post. Pleas use the function noo_social_share() to get the social share and put to the correct position as you want.
Thanks.
Hello, i will ask for refund, the theme didn’t match my needs, i like to say that you try to solve the problems, mybe in the future i will happy to purchase when our project will be ready.
Thanks.
Hi.
Thank you for contacting us.
Can you tell me know what do you want with the theme? We will try to improve our theme.
Thanks.
We suspend our project to build job website for now, and we focus on other direction, i have to mention your willing to help and fix the problems (rtl), as i mention before, i will buy your theme again when our team be ready, just BECAUSE your service, i give you for that 5 STARS.
But for now, we will like to get refund, thanks.
i ask for refund 2 days before…and no response? why no answer? because i wanted refund?
Hi again.
As the Envato policy, we will not accept the purchase mistake. But in your case, we will check and process your refund. Please send us the refund request.
Thanks.
thanks, how can i send you refund request?
Please check the article https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks.
I can’t see the theme i purchase, i can see it on my download profile, but not in the “purchase items” list on the envato refund link, so i can’t send to envato request regards to your theme, please send them directly.
Hi again.
I don’t know why, please contact to Envato and check it again.
Thanks.
this is the message i got from ENVATO support now: “refund request is already in their refund panel and they should be able to accept it from there”. please refund me.
Yes, let us check it again.
Thanks.
i purchased the theme , but i want to know how many sites can i use this theme ,i need to purchase for different sites or one time purchase ?
Hi.
Thank you for contacting us.
Yes, if you want to use the theme for another site or another project, please re-purchase the theme again.
Thanks.
The e-mail could not be sent. Possible reason: your host may have disabled the mail() function. unable to rest support account password
one feature is required when any company purchase the resume pack , they can send number of email to the candidate and sending mail will be countable like resume . this feature very required to all of job board service provider but it’s not available in this theme
Hi again.
We have fixed the issue with our mail function on the support site.
Yes, our theme doesn’t have the feature to limit the sending email, but you can limit the resume view for the employer package.
Please check it again.
Thanks
when candidates are registering on my site ,i want to send the candidates and employer their user id and password in registration successful greetings mail,could you please let me know how can i do it ?
Hi again.
If you send the user id and password in registration successful greeting mail. You will know the user info when checking the sent mail on the mail application. That not good for the customer info.
Please consider that feature.
Thanks.
Hi,
i can use the complete functions of the theme or i must purchase anothr plugin?
I purchase this theme and i am ready to go? 
Thanks
Hi.
Thank you for contacting us.
With our theme package, you will have all the function as the demo site. You don’t need to pay for 3rd plugin.
Thanks.
I have seen a error can u help me Fatal error: Call to undefined function vc_map_get_attributes() in /home/os66×3wjdvjs/public_html/job/wp-content/themes/noo-jobmonster/vc_templates/vc_row.php on line 32
Hi.
Thank you for contacting us.
Maybe you do not activate WPBackery plugin. Please check it again.
Thanks.
two consultations: I have version 4.5, and I want to make substantial changes, first, which file changes the size of the files, instead of 128mb to 5mb. second, how can I do so that when I mouse over the name of the file, in the menu of the applications of the entrepreneurs, where is the “fa-fa-download” icon, it shows me instead of the name of the file a thumbnails of the same.
Hi.
Thank you for contacting us.
1. To change the file upload size, please go to your server php.ini and find the max_upload_size attribute then change to the value as you want.
2. Can you give us some screenshot about the issue?
Thanks.
to which email I sent the preview
I am modifying the site, because I did not find one that is closer to what I really need, I need it for freelance designers, which only works with images and gallery of proposals for my clients, that’s why the need to make that change, the registered candidates do not send CV, but images of proposals for a logo, etc.
Yes, to change the icon, please go to file wp-content/themes/noo-jobmonster/layouts/dashboard/manage-application.php line 206, you will see the code for fa-cloud-download.
Please check it again.
Thanks.
Hi there,
Is there a custom code we could add so on the Jobs page, the logos of various employers would not show? Currently, if we add an employer without a logo, the page displays the job and instead of a logo it shows an empty box which is not great. Is there any way we can change that layout so the logos (only for some employers) does not show?
Same on the Employer’s page – can we take out the logo box?
Many thanks, Claudiu
Hi.
Thank you for contacting us.
1. To hide the company logo on the jobs listing page, you can use the custom CSS below
.list.loop-item-wrap .item-featured, .style-1 .loop-item-wrap .item-featured { display: none; }
2. With the companies listing page, please use the CSS to hide that logo
.company-list .company-item .company-item-thumbnail { display: none; }
Thanks.
Thank you. The solution for the first question worked.
1) With the companies listing page, the custom code you provided did not work and the logos are still visible.
Kindly let me know if there is any other solution available.
Many thanks!
Hi.
Can you give us your companies link? We will check it and give you the correct custom CSS.
Thanks.
Sure, this is the link of the website: https://jobsinetfs.com/ And this is the link for the company: https://jobsinetfs.com/companies/barclays-investment-bank/
For the company details page, please using this custom CSS to hide the company logo.
.noo-company .noo-company-profile .noo-company-sumary .noo-company-avatar { display: none; }
Thanks.
Dear author, I have met two problems after the latest update,
one is on the user dash board, there is number showing as applications notifications, but below there were no applications showed up.second, the linkedin social login doesnt work anymore even after I have updated the new client ID and client token of our Linkedin account.
thanks
Hi.
Thank you for contacting us.
1. Yes, we have checked our theme and found the issue with the Application notification counter number. We are checking and will update the theme soon.
2. We also have the issue with the LinkedIn login. The LinkedIn has changed the API. It effects to our theme.
We will update our theme soon. Please wait for us.
Thanks.
hi, 1. can I have admin demo test before purchaise? stason.kiev(#)gmail.com 2. Can I move apply buttons on the top of the vacancy details?
Hi.
Thank you for contacting us.
Sorry, we don’t have the admin demo account to testing.
With the apply buttons, yes you can move the botton on the top of the vacancy details.
Thanks.
Hi, I have some presales questions:
1) Does theme support the PayFast payment gateway via Woocommerce?
2) Once an employer pays for listing(s) with a credit card, can they download or receive via email, an invoice? Is this built in or is there a 3rd party plugin that I must use for this.
Thank you
Hi.
Thank you for contacting us.
1. We use the WooCommerce for the package. So you can use that payment if the WooCommerce support.
2. Yes, you can set up the invoice for the order to download. It as the Woocommerce product order. Maybe you should install the 3rd plugin. Some WooCommerce add-on support the invoice.
Thanks.
Thank you. Are any of your Demos configured to demonstrate this?
With the plugin WooCommerce PDF Invoices & Packing Slips you can manage the order and download the invoice as the screenshot https://prnt.sc/me14v2
Great! Thank you
You’re welcome.
Hello, I’ve added a field for VAT Number (_vat_number) under custom fields for Company Profiles, so Employers can add their own VAT number. Now I need to get this added to the order form, which should automatically also go on to the Invoice. I’ve found this link: https://www.wpdesk.net/blog/vat-eu-woocommerce/ but it seems an unnatural way of doing this – is there a better way of doing this through Woocommerce or is that it?
Yes, the company custom fields can’t display on the invoice. We need to check the source code again.
Thanks.
Hello,
I would like to clarify, question is about candidates with paid packages permission. Is the point of such membership packages only in the number of resume posting? It will be fine to packet it with the number of jobs applications. For example, 10 euro package allows candidate to apply for 10 jobs and 50 euro – unlimited jobs. Is it possible to change the package content?
Thanks
Hi.
Thank you for contacting us.
Sorry, we don’t have the option to limit the job application as you want. I think it can affect the employer – who want to get more the CV.
Thanks.
Hello,
How do I add a job alert feature to a new page?
Thanks.
Hi.
Thank you for contacting us.
Sorry, we don’t support the job alert shortcode to add this feature to another page.
We will find the way to add this feature on the next time.
Thanks.
Hello,
Thank you for getting back to me. Two more things, I do not have the option to download the indeed plugin, have you discontinued it? I cannot find it on the settings page. Also, is there a way of changing all the resumes to CV? I live in the UK and we do not call it resume.
Again thank you.
Hi again.
Please get our full package from Envato and extract this file, you will see the add folder for indeed plugin.
Please check it again.
Thanks.
I asked you two questions since yesterday, you just responded to one. I have create a CV slug, does that mean that it will replace all resumes with CVS? I am just asking a simple question that can be beneficial to all when you answer it properly. Most of the resolutions to my problem should be found on this page without me having to approach you but because I couldn’t find it, I had to ask. Also, on the search result page, there is this rss like icon that when you click on it, returns some errors. How do I remove it?
Yes, we will create more knowledge base for that question on our site soon.
We have checked our demo page, the RSS on the resume search result still works fine. Can you check it again?
http://wp.nootheme.com/jobmonster/resumes/feed/resume_feed?s&_experience_year&_highest_degree&_language&_job_level&_slogan&post_type=noo_resume
Thanks.
Hello,
I downloaded the All Files and documentation folder but cannot find the indeed plugin. Can you please tell me exactly where to find it? Or you can give me a link to download it here.
Thanks.
https://i.imgur.com/aSxUtRz.png
Thanks.
Hello,
I cannot access it because it is coming back with this message: Access to i.imgur.com was denied You don’t have authorisation to view this page. HTTP ERROR 403.
Thanks.
Sorry, you can try this link https://prnt.sc/mg7vck
Thanks.
Thank you.
You’re welcome.
Hey Guys, your linkedin application and register integration is no longer working. I checked your demo site also and it has the same issue. Can you please fix this asap as this feature is important.
Hi.
Thank you for contacting us.
We have checked and found the issue with LinkedIn. The LinkedIn have updated API V2. We are checking and update the theme soon.
Please wait for us.
Thanks.
I have updated to the new theme today but the linkedin issue isn’t fixed. C’mon guys this directly affects applications on the website,
Yes, we still have the issue with LinkedIn, you can use the 3rd social login plugin. We need more time to fix the issue with LinkedIn.
Thanks.
It’s not the login thats the issue its that alot of applicants use the linkedin feature to apply so we are loosing out on applications. This should be a priority as you released an update without fixing a big bug on a big feature.
Also there is an error on the resume details page after the update saying ‘Warning: in_array() expects parameter 2 to be array, string given in /home/dutchsta/public_html/wp-content/themes/noo-jobmonster/framework/resume/resume-viewable.php on line 70’
Hi again.
Yes, we know about the LinkedIn issue. We are trying to fix the issue soon.
With the warning message, we have found the issue. It will be fixed on the updated version. Please disable the debug display to hide the warning.
Thanks.
3 weeks and still no fix for some major functionality. Can you guys please prioritise this?
Also that error message is still visible on the resumes page even after turning off the debug display in the htaccess
Hi again.
The updated version will release on this week. It will fix the issue with LinkedIn.
Thanks.
It’s now been a month since you were told about the error in linkedin and you said the release would be last week but nothing.
Hi again.
We have fixed that issue with LinkedIn, but we need to wait to Mar 1, 2019. on the LinkedIn developer, it will migrate API and OAuth2.0 at Mar 1, 2019. https://prnt.sc/mq924a
After that day, if the LinkedIn still works fine, we will release new version.
Thanks.
Hello,
1. About portfolio. There are commas between photos. How can we fix this mistake. See attached https://ibb.co/Jq5LN6s 2. Any news for us? You promised to check resume rating. We wrote you (10 days ago) that this rating is available only from admin.Thanks
Hello.
With the portfolio, can you give us your site info? We need to check something. We have checked our site but not see the issue.
With the resume rating, we have fixed that issue on the local and we also fix some issue. The updated version will available soon.
Please wait for us.
Thanks.
Hi.
pre-sale question:
Is it possible to make a customized field in Resume form with “tick”. For example: Have a drive license ☑
And after employer will search according filter “Drive license” and those candidates will be shown?
Hi.
Thank you for contacting us.
Yes, we have supported the checkbox type for the custom field. This is our custom field type, you can refer via the image https://i.imgur.com/1vcA3p6.png
Thanks.
Hi your theme interests me but I have a question. Concerning my project, I wanted to make sure that employers pay only a subscription (no job packages or cv packages) whose duration would be defined. and in this membership plan the employer could consult as much resumes as possible within the time frame defined in the plan. But without a plan, the employer will have to be able to consult the resumes but without certain information (email, phone). is it possible ?
Hi.
Thank you for contacting us.
With our the action control, we have supported the action for the employer to view the resume details and resume contact.
Yes, you can let the employer view resume details. But to view the candidate contact info, the employer needs to pay the package.
This is our list action, you can refer https://prnt.sc/mdd5d4
Thanks.
Hello,
The link (on button) is going to login not to registration page. This is mistake. How to change it? Picture attached. Give the correct url please.
https://ibb.co/DKpvKxJThanks
Thank you for contacting us.
1. You need to enable the user registration function first.
2. You can add the custom link to this shortcode. Example, to get the registration link, please hover to register and right to click, then you can copy the register link as our demo
http://wp.nootheme.com/jobmonster/member/?action=login&mode=register
Thanks.
In job location section, how can I add all the states and cities one by one It’s so difficult
Hi again.
On the job location field, we add the location by level. On the next version, we will support the import feature for the location taxonomy.
Thanks.
thanks for your reply .when the next version of this theme will release.? if we are purchasing this theme now then after release of next version , we have to change only job location setting or entire setup?
Hi again.
With the updated version, we will try to avoid the customer database when updating. Don’t worry about your setting and database.
We are updating the theme and fix some issue. The update version will available soon.
Thanks.
can I place ads om this theme
Yes, you can add the ads on this theme via the widget sidebar.
Thanks.
I purchased this theme but there is some error during installing on wordpress
it is showing like “The link you followed has expired.”
Hi.
Thank you for contacting us.
Please check your PHP version again. Our theme works fine with PHP 5.5 or higher.
Thanks.
how can we design perfect job portal if I have not enough knowledge . 1.by importing your demo or 2.design myself
Yes, you need to import the demo content first. Our theme using the WPBackery page builder plugin to build the homepage and page content. It will help you easy to change the site layout and the content.
Thanks.
After the update, post comments are not displaying, it is a vital part for the post where users comment one posts and ask questions. Please help
Hi.
Thank you for contacting us.
Do you have any custom for post comment?
No custom post comments, a child theme same as parent theme. Same comments appear on another theme.
Can you give us your site info, admin, FTP account? We will help you check it again. Our support email is contact@nootheme.com.
Thanks.
I was able to fix it, I have one question, if for older articles new comments are closed but why the existing comments are not displayed?
Hi again.
I’m not sure about that. I need to check the site and the source code. If yes, please submit a ticket to our support site and we will help you check it again.
Thanks.
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