317 comments found.
You said the all necessary addons are in the package and it’s free(https://camo.envatousercontent.com/b9dbf5f89473e64fcac4a51b6c3b65a789afc04e/687474703a2f2f77706a61766f2e636f6d2f612f6c6973746f7069612f6465732f667265652d6164646f6e732d6576656e742d76322e676966). I bought this package, but it did not include some add-ons like ‘lave open hours’ and ‘lava post review’. Please let me know how I can use them.
Hello,
Please contact our support team. They will assist you.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hi,
Presale Questions. I just want to be sure before purchasing the theme.
1) Can I design the homepage the way I want it? Are there short codes I can I use to design a page
3) Can I add more amenities to the listing page
3) Can I add additional page to the submit listing page?
I will appreciate a quick response.
Thank you
Hello,
Sorry for the delay due to a weekend.
1. Yes, you can use elementor page builder to create your own pages. It’s like a photoshop for web pages.
2. Yes, you can always change amenities. It’s like WordPress categories.
3. Yes, it provides a shortcode to add submit form on pages.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hi guys – can custom fields be added yet?
Hello,
We have answered on your previous comment.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, pre-sales question. I’m looking into upgrading the theme of an existing site which already has a few thousand entries. Custom post types where created for that reason and I was wondering if all this data could be used in your theme because it would be impossible to enter it again one by one. Is there a procedure for this, or anything you can suggest? Thank you in advance!
Hello,
Yes, you can use a bulk import plugin.
https://docs.wpjavo.com/theme/bulk-data-import-csv/We used wp all import plugin and it worked fine.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Thank you!
Hi. Where can I find the lost password page like https://listopia.wpjavo.com/theme/my-account/lost-password? I can see that page in your demo screen, but it is not included in my template. When I click on the sentence ‘Forgot your password?’, it is displayed on the WordPress page instead of the template page.
Hello,
That’s a WC (WooCommerce) Page. You need to active WC plugin and set WC pages.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
PRE SALE Question:
Can we add APPOINTMENT or BOOKING Kind of widget or box with every listing?
Thanks
Hello,
We have worked on WC booking plugin ( https://woocommerce.com/products/woocommerce-bookings/ ) and lava WC booking connector ( https://lava-code.com/directory/product/booking/ ). It works with our theme.
There will be a booking addon. But it will be more for traveling.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello are there plans to include a booking feature for certain listings? For example a listing for services. Can you suggest a booking feature plugin?
Hello,
For booking, we have an addon to work with WC booking plugin. Please see this page. ( https://lava-code.com/directory/product/booking/ )
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Pre-Sale question: Can I import listings using a CSV file with basic info including phone number, website, address, etc. and photos? Thank you!
Hello,
Yes, you need to use a plugin. We have tried WP all import plugin and worked fine.
Please have a look at this doc. https://docs.wpjavo.com/theme/bulk-data-import-csv/Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Thanks very much.
Daniel, PagePerfect
https://pageperfect.co
Hello,
You can make archive pages by page builder for listings. But it’s not supporting custom taxonomies, custom fields.
You can add a profle widget in listing detail page.
It works fine with WC subscription plugin.
There is a filter to list features listings in post block widget. You can place it any pages. Some thing like this. https://intro.wpjavo.com/theme/jd/post-block/
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Oh! After update Page Builder (Elementor) I cannot see a items in Listopia—> Page Builder menu .. the tabs All, Post Detail, Listing detail, ... etc are empty … But if I upload old version of my project database it is okay… But now when I early finished my project I cannot replace new database with old.. Which part of database has these records?
Hello,
First of all, please deactivate all of the 3rd part plugins. It should be displayed correctly. If you still have this problem, you need to contact our support team with the details.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Will the ECWID ecommerce platform be able to work with this theme?
Hello,
Unfortunately, It’s not supported. it works with Woocommerce.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hi there,
Thanks for your work but there is a big bug on pages with a map (see for example the list below) It is impossible to access the LOGIN pop-up. It’s very annoying. Can you solve this problem quickly? Thanks
https://listopia.wpjavo.com/theme/maps/
https://listopia.wpjavo.com/theme/style2-map/
Hello,
Thank you for the report. It has been fixed and will be added in next update. You can still talk to our support team to get the files or updated version in advance or if you are in a hurry.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Thank you for your reply. Is it possible to have this update before the weekend ? This is an important bug and it is urgent that it be corrected. Thank you
You can get the new version via our support site. We can’t release today. It need time.
FYI, please understand our responses are delayed during weekends due to a weekend off.
Thank you!
On your support site? The update will not be published directly on Themeforest?
It is really urgent and we hope that the problem will be settled in very very quickly
Hello,
Updating via themeforest takes time. Contacting support is much faster for this issue. That’s why I told you to contact our support. We can’t do only for you.
If you find any issues or bugs, contacting our support team will be the best way. They will get you back within 24 hours except weekends or holidays.
Once again, we don’t work on weekends. if you want to get the updated one, you should post it on our support site before we go a weekend off.
Thank you,
Rob
Hello! 1. Is possible to see user dashboard ? 2. Social login is available ?
Thanks !
Hello,
You can have a look at this page. ( https://intro.wpjavo.com/theme/jd/user-dashboard/ )
Socail login addon will be ready. It’s fixing now due to new guide line
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
I just got this theme, but the Javo Core Plugin not working on 7.2 PHP? Cannot plug and play this theme. need help. asap.
Hello,
Do you mean core is not activated? There were few clients had old php and solved after they talked to hosting support team.
Can you please post a ticket in our support site? Please also leave your site information ( credential, a temp FTP access information ) to have a look and assist quickly. ( https://javothemes.com/support )
Please be patient if our responses are delayed a little bit due to a weekend off.
Thank you,
Rob
With the new address search feature. Can we place the distance from the address we search on the location card?
Hello,
I am sorry that I don’t really understand what you mean. Can you please give me a little more details?
It’s also better to talk to our support team to see what you want and details. Please also provide your site information ( url, a temp admin account )
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
OK, thanks Javo for a support to my page.. 
All is allright now… I have only a one question: How to replace Listopia logo with my own?
Hello,
You can visit page builder and find the menu and replace the logo. It’s very simple. just change the logo.
if you have more questions, please post it on our support site. our support team will assist you (except weekends, holidays).
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
how can we login and see a demo? login doesnt work.
Hello,
Unfortunately, not yet. we will make one in near future.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
cannot consider theme for purchase until I see what its like to login. pls create a demo/demo login.
Hi, presell questions, is it possible to display BP author link in listing page?. the theme compatible wc booking? Thanks, Happy new 2019 year.
Hello,
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
The next problem, I cannot see JAVO in Appereance—> Menus (All ScreenOptions at top I have checked)
Hello,
You need to show our support team with the details. Then they can assist you. Please also provide temp admin account to have a look at your site.
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hm I had just installed Listopia 2.0 version but, I cannot view search results. For example: I have a selected Automotive click to Search and it show me: Sorry, No results … (all samples data are imported). But at main page if I only click to Search button, it display me all Listings correctly.
Happy New Year!
If you followed all steps here ( https://docs.wpjavo.com/theme/step-by-step-setup/ ) and you still have the problem, please post your issues on our support site. our support team will assist you (except weekends, holidays).
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
LOL, my support expired!... I cannot submit a ticket to you.. I am scared… At this page doesn`t working BASIC features (searching, Javo Core…) and you want to pay 32dollars for support from me.
I mean that a better alternative will be buy a another new template (out of Javo ) at the same price with support
Hello again,
Yes, I totally understand what you mean. However, it’s by Envato support policy. Support site is also using Envato support API which checks your support duration.
All same to every themes. you need to extend your support for your problems, questions even bug reports. You also need to extend support for any themes. We also believe support free is not that expensive than we spend time on it.
However, I will ask our support team to assist you this time. please email us your site, problem details. If you will extend for next questions, we can assist you this time. But it can take time. They assist support site first.
Thank you,
Rob
hm , write me a mail addresss. I cannot to find it.. at the javothemes.com i see only test…
