170 comments found.
Hello again. I have used your contact form add-on in visual composer but… is there a way for customising that form? I would like to use a link in the gdpr text. Thank you very much for your support
Hello,
You can customize the text by using loco translate plugin https://support-rt.com/forums/topic/translating-themes-by-using-po-files/ The theme also supports Contact Form 7 plugin if you need custom forms.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thank you very much but… i have used wpm for the translation and i can translate the text with it. But i can’t add a link in that text. Do you know if there is a way for that. I know i can use contact form 7 but i like the style of your form as i have used it. Thank you very much for your support
Hi,
You can create a form like this https://gist.github.com/rtthemes/c63e42456a4b05608187d32e3cb2d38a with Contact Form 7 to get the same style of the default form. Also add the following css code into Appearance / Customize / Additional CSS
.rt_form .fullwidth {
width: 100%;
}
Please use our support forums for further help. Thank you!
Hello there! I really like your theme well done. I have one question. My client would like sticky header on mobile as well. Is it possible?
thx!
Hi,
I’m glad to hear you like the theme! No, it is not possible to have the sticky header for mobile due to the mobile menu design. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
How can i import one of the demos?
Hi,
Please follow http://docs.rtthemes.com/nixe-documentation/#article-39553
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi First of all congratulation on creating this theme , one of the best i came across just 3 small details that i need help with : 1) How to make the Page Loading Effect only show on the homepage , its cool and all but it might distract the visitors if it will show on every page login. 2) How to add icons o the header beside the ready icons that comes with the theme for example i needed to add an instagram icon https://i.imgur.com/L3WSa0k.png but there is no icon of instagram. 3)same as question 2 but on the tab : https://i.imgur.com/nmVF9MG.png , needed some specific icon .
Appreciate your help Thank you
Hi,
1) You can put the following function to the end of your functions.php to show the loading effect only for the home page
add_filter( 'theme_mod_nixe_page_loading_effect', function() {
if( ! is_home() && ! is_front_page() ){
return false;
}else{
return true;
}
});
2) You need to use the menu. Click to the CSS Classes field of Custom Link menu item and select the icon and give a link https://cl.ly/d93185fde0eb/Image%202019-04-22%20at%2012.24.23%20AM.png
3) You can add your custom icons to the icon list by following this tutorial https://support-rt.com/forums/topic/tutorial-adding-custom-font-icons/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Worked like a charm , thanks for the fast reply:)
Hi, I tried to create an account on rt themes to submit a question to tech support. at first it says it sent an email with login info, but i never received it. then when i tried to go back to the page to register it says an account has already been created. what should i do?
I should also mention that, I am not sure which email was used to create such an account because when I tried to reset the password it says my email was not correct. When I tried to register it does say my product code was already used to create an account. please help.
Hi,
Yes, you’ve written your email wrong. We’ve just sent you an email. Please check for the account details. Thank you.
Please let me know where I can translate the phrases “Continue reading” and “Load more”
Hi,
You can translate hard-coded string by using Loco Translate plugin https://support-rt.com/forums/topic/translating-themes-by-using-po-files/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Pre purchase
Love this work! Great design! But it will support last versions of wp?
Hi,
Yes, It supports the latest WordPress version. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Ive updated to wordpress to 5.1.1. The backend crashed. The WPBakery Visual Composer Plugin isnt working. I have to deactivate the plugin, to work on the website. And the website looks really bad. What can I do?
Hi,
You need to update bundled plugins as well. Basically you need to follow these steps;
1- Update the theme by using Envato Market Plugin http://docs.rtthemes.com/document/updating-the-theme-envato-theme-updater or use FTP to update manually.
2- Update the bundled plugins via Appearance / Install Plugins.
You can find more details about the bundled plugins— https://support-rt.com/forums/topic/plugins-that-come-with-the-theme
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Dear friends, i would like if there is a class I can apply to the buttons to open the result in a popup. Thank you very much for all you work.
Hi,
You can apply a class name to the button element https://cl.ly/9e1cc510c28c/Image%202019-03-06%20at%205.06.41%20AM.png but there is no default lightbox feature for that.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, I love the look of your theme. Just one question before purchasing… can you tell me if the large white textbox on top of the images can be disabled/removed? I find it a little distracting. Many thanks!
Hi,
Do you mean this one? https://cl.ly/e16adb24f913/Image%202019-02-20%20at%2012.47.32%20AM.png Yes, it is optional.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Yes, that’s great. Actually, can the box be made transparent so that the text can appear on top of the image, with the image showing through, instead of hiding behind the white box?
Yes, the background color of the box is also optional for each slide.
I mean the transparency (other than changing the actual color of the box).
Yes, you can use a full transparent or half transparent color. The color selection will allow you to control the transparency.
OK, great! Thanks for clarifying.
You are welcome.
does this template need to have more plugins than includes the bundle to function as like as demo. i need it to buy.
Hello,
Everything you need has been included in the package. Install the theme, import the demo and start editing your website.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hi, I’ve imported the demo – set in the settings – reading – home page display to a static page home page – Home page. All good except news on the front page and guestbook. I get an error like this
read all[vc_separator style=”style-4″ margin_top=”20″ margin_bottom=”24″]
? help? Thank you
All solved :) I have not activated the visual composer plugin. Thank you. Great theme :)
Hi, Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello once more. Could you tell me where can i translate date picker used in forms of contact form as class:rt-date-picker. Tank you very much
Hi,
Do you mean the day/month names? It is the browser’s date picker, not related to the theme. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Oh, thank you. Then its no way for translating it. My browser is in spanish
Yes, It is the browser language.
Perfect. I can see now. Thank you very much
You are welcome!
Hello. Beautiful theme. I am trying to know the way of working of your theme and i have imported the demo1. What happens if now, i import demo 2 ? Is it a problem?
Hi,
Yes, you can import the demo 2, too, after importing the demo 1.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, today I received an update of the theme Nixe. Is it WP5 and Gutenberg proof?
Hi,
Yes, It is compatible with Gutenberg and WordPress 5.0
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi there! Im thinking about this template for a client. I only have one question, would it be possible to change the “our boats” box, in the homepage, what I want is instead of showing three boats, I want to show only one and have an horizontal image instead of vertical ones. Thanks!
Hi,
Yes, you can edit the place by using the page builder.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
wonderful the image of your theme. Very interested in purchasing but just one question before buying. Its always very important to know how the options work in the backend. is it possible to go into the back end of a demo? It will be great. Thank you
Hi,
You can check the online documentation of the theme http://docs.rtthemes.com/nixe-documentation/ or contact us through the form on this page https://themeforest.net/user/stmcan if you are interested in a test drive account.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hello, I see that the latest update is since juli2018. Can i update the theme and will it continue to be updated in the future? Best regards
Hello,
The theme is working properly at the moment but we constantly update our themes. For example, we will update again when WordPress 5.0 arrived.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello, I wanted to ask before buying this theme, if it is possible to have yacht and hotel reservations or booking forms. Also, if i import the hotel demo and then the yacht demo, will the yacht demo replace the hotel demo? I would like to have both of the contents( pages, booking forms, rooms, yachts).
Hi,
We have this form https://nixe-demo1.rtthemes.com/booking-form/ created using Contact Form 7 plugin but you use 3rd party booking plugins with the theme. Contents are almost identical but we can provide you the demo rooms or portfolio posts as an XML file to import.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
hey guys, it’s beautiful but too slow
Hi,
It might be related to your server and setup. As you can see our demo page loads in a split second https://tools.pingdom.com/#598a0f94f7400000
You can follow this documentation to optimize your website and make it faster https://gtmetrix.com/wordpress-optimization-guide.html
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
