5013 comments found.
Horrible support system. we are not getting support for last one month, not even disclosing any kind of reason. Please reply, we don’t understand why this kind of support you are running. Then why we are paying for support?
Can I eligible for Support? Please let us know. I am waiting for last three months to get my problem resolved.
Hey there,
Sorry for the delayed reply.In this case, I’ll follow up on your pending tickets soon enough.
Apologies for any earlier inconveniences.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Please sir. Do it ASAP. we have waiting for your reply for last 2 months.
Hi, Is the front and back end available in Spanish ? Thanks, Mike
Hey there,
Sorry for the delayed reply.
To answer your question here, yes you can specify the language from the Settings>General dashboard. For the front-end content, you would need to translate the theme. Please check on this article:
https://jobify.astoundify.com/article/405-translating-your-entire-websiteI hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. Is there any way to add a button with an external link to each listing, or can the ‘Apple for Job’ button be changed to point to link to the company’s website?
Also, is there any way to display the categories for each listing on the job listing page(s)? Thanks.
hey there,
Sorry for the delayed reply.
To answer your questions here:-
1. Yes this is possible but would require some customization. You can hire a WordPress developer to assist you with this.
2. Yes this is possible. Please check into this article:
https://wpjobmanager.com/document/shortcode-reference/I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I’m looking to buy but have the same questions as RSAudioProduction had a few months ago:
1. Does everyone receive an invoice or can everyone download his invoice from login area?
2. If there is an invoice system, is it possible to send automatically their invoice?
3. If their is an invoice that is generated as pdf, is it possible to add more fields to the invoice?
4. If their is an invoice: is the VAT / Tax shown seperatly on the invoice?
Please advise, ASAP. Thank you.
It’s been 28 days since anyone from Astoundify has responded to a query. Is this product still being supported? There are very important queries above. Should I move on to the next product on my list to try?
Hey there,
Sorry for the delayed reply.
Unfortunately these questions are not quite clear on our end. perhaps you may elaborate further.
However, are you perhaps referring to the invoicing system from the theme or the Invoice from Envato? If this relates to the functionality of the theme, the Invoice system is strictly handled by WooCommerce. The theme will therefore only handle the basic Invoice flow from WooCommerce. We have not added any customizations to this.
On the other hand, if you are referring to the Envato invoicing, please contact Envato ThemeForest.net support.
http://support.envato.com/index.php?/Tickets/SubmitKind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, Are all 2 demos fully RTL ready? if we have problems after buying with RTL, would you fix them? Thanks
2- Can we have Job finder (which is in the classic demo) in extended version?
Hey there,
Relating to your questions here;
1. Please check into this article for this information:
https://jobify.astoundify.com/article/681-does-the-jobify-theme-support-rtl-right-to-left-language2. Features present in the classic demo can as well be replicated to the extended demo.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi – are you able to say whether the GDPR related issue about personal details within the resume being able to be crawled? Has an update to resolve this data protection issue been provided? Thank you
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
1) Can i make custom fields for candidates which can be filtered in the search?
2) Can I add repeater field groups so candidates can add as much info as they like
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Excellent product, if/when you can get it set up correctly. Lots of settings not automatically created, pages, forms, plugins missing. Its taken me the best part of a week to set up and I’m still finding settings that aren’t right. The lack of support is astonishing though! I’m on day 3 of a support ticket not having even been assigned, let alone answered.
Hey there,
Sorry for the delayed reply.
We have answered all your tickets.
Apologies for any earlier inconveniences.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
How can I make this shadow border effect on Featured Jobs and Featured Candidates cards in the homepage? See: http://oi66.tinypic.com/2nvdl6d.jpg
It doesn’t show like that in my imported version.
Thanks.
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here: https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey, is it possible to have a pagination on the Jobs wich are listed on the Startpage, and how can I show all of the jobs that have been submitted on the map?
Hey there,
Thanks for reaching out.
Relating to the questions here,
1. Pagination cannot be implemented on all home page widgets. I would recommend on using the Recent Jobs widget. This should render the jobs and have a “Load More” functionality.
2. Unfortunately, there is no option to show all your jobs on the map initially. The number of results you want to load will be the same number of results that appear on your map.
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
I have the “WP Job Manager – WooCommerce Paid Listings” plugin activated and 3 products as “Job Package” but in the Post a Job Preview the button that shows is “Submit Listing”, not “Choose a Package” like it should be.
Any idea why that could be?
Thanks in advance.
Fixed.
Hey there,
Sorry for the delayed reply.
I’m glad that you managed to have this resolved.
In future, to effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can i use wpJobBoard or JobSearch WP Job Board WordPress Plugin in your Jobify theme
Hey there,
Relating to your question here, no, this theme only works with WP Job Manager.
Let me know if you have any more questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Fernando is there a way we can use an api third party for live job updates through another party . Such as if i wanted to be an affiliate through another larger job search site
Hey there,
Sorry for the delayed reply.
Relating to your question here, perhaps what you can do is install this plugin https://wordpress.org/plugins/post-status-notifier-lite/ and follow this guide: http://www.ifeelweb.de/2014/666/notify-wp-job-manager-listings-wordpress-plugin-post-status-notifier/.
Once a job is posted you will have a notification or update.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Will restrict content pro (which i just want to use to block content from non members) interfere with the woo commerce paid listings and subscriptions plugin and add on (which i want to use for sales)?
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
v3 reCAPTCHA is this supported?.
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,when new update will be published I wonder if the history bellimi?
Hey there,
Sorry for the delayed reply.
Relating to your question here, the theme update is already released (version 3.11.1).
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, Pre sale question, Can I have a popup to display for the visitor where he can choose which city he is in, so the post, news will be related to that city and everytime he visit the site he will see the content related to his city based on his previous selection, also he can change the city any tie he wants or just enter the site without selecting any city Please advice, if you theme support this or I have to get another plugin to this, if a plugin is need it please recommend a plugin that works with your theme Regards
Hey there,
Sorry for the delayed reply.
Relating to your question here, unfortunately the theme does not provide such a functionality> Perhaps you may try out the Extended Location plugin (https://astoundify.com/products/wp-job-manager-extended-location/) of which would use IP-based lookups to auto-suggest where the user is located and refine listing results to only their relevant location.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, does the theme have function of letting employer export details of job applicants based on individual job post in CSV or Excel?
Hey there,
Sorry for the delayed reply.
Relating to your question here, the theme does not provide this functionality. I would perhaps suggest on using Wp All Export extension for this.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello guys, I’m interested in buying this theme, but I have some questions about it:
1. How can I have a monthly/ yearly subscription plan with this theme? I would like to have a free plan and another unlimited plan (unlimited job posting, unlimited candidate profile viewing, etc.)
2. So I would like to block the candidates listing to the normal users and guests, and make it only available to unlimited employer plan members, its possible?
Hey there,
Sorry for the delayed reply.
To answer your questions here:
1. You can use the WooCommerce Subscriptions to control this.
2. Please check into this article: https://wpjobmanager.com/document/resume-manager/Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Before buying your template, I have some questions. 1. Is there a version already translated into French? 2. Is it possible to remove the payment option, to have a site where everything is free?
thank you in advance
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
