59 comments found.
I bought helping hand (HH) theme before. Is the wrapkit theme compatible with the HH theme? can either be used on the same WP site interchangeably?
Hi there,
Some functions will work but not all. Also, the donation system is different.
Cheers!
for wrapkit heater style 2, how to set background color on mobile devices?
Hi there,
You can change all the styling of the header in the theme options page > Header and Header Styling sub tab.
Cheers!
SD theme functions WrapKit plugin doesn’t work. When I install it the page says HTTP ERROR 500. I need to import a demo…. help!
Hi there,
That error is usually from the web server. Can you check your server logs and see what is triggering that error?
Let me know how’s going.
Cheers!
How install demo data ?
Hi there,
From your dashboard > Theme Options > Demo Import.
Also, check this video here: https://www.youtube.com/watch?v=iJCI0s67nwY
Cheers!
Hi, after updating woocommerce 3.5.5. the image gallery ist not working anymore. I don´t think that this is a woocommerce problem. Seems to be a Wrapkit problem. Can somebody help cause I am getting in serious problems.
BG Marc
Hi there,
Can you post your url so I can take a look? Or if you can send me a test username & pwd. on your site? You can use the contact form on my profile page.
Cheers!
Hi there, have you recieved my mail? Cheers.
Yes, I have sent you a reply too.
Cheers!
thx Marc
Hi Marc,
Simply add widgets in your main sidebar in the dashboard > Appearance > Sidebars.
Also, make sure that in your post the “Main Sidebar” is selected in the “Sidebars” box on the bottom right of the editor.
Cheers!
No Chance. Everything ist like you said. But there is still no sidebar. Can you logg in? You should have the data, please?:)
Check it out now and see if it is ok.
Hi, theme is not responsive on mobile. There’s go to top button break responsive. How can I fix this please ?
Hi there,
Can you post a screenshot of the problem or your url so I can take a look? It is working fine on my side.
Cheers!
Hi, this has been taken from your demo please have a look http://youtu.be/_9fEIbVAG-M?hd=1
What device are you using? I’ve tried on my iPhone and I can’t replicate the problem?
Cheers!
Huawei P9 and you can check on pc when you go to developer mode and select mobile as device ….
Do you have any support page where my purchase code will be valid? I have more issues.
Hi,
Sorry but I still cannot replicate the problem. Here’s a video: https://d.pr/wRzau2
Can you check on a different machine and see if you encounter the same problem?
You can send me a message with your purchase code and email address by using the contact form on my profile page here: https://themeforest.net/user/skatdesign so I will create an account for you.
You can also send me all your problems to that form there and I will email you back.
Cheers!
Hi when you use phone like Huawei P9 and you wont go down on the man page vhttps://youtu.be/7f-xwEjhqSk if you go down strait little go up arrow will slide right and will be ok. But on the accounting demo page this arrow is not sliding from right. How can I get rid of it please ? How to disable go to top button?
How can I change text on Share on Facebook or Share o Twitter buttons please? I tried add translation from wrapkit.pot but cannot. This file contains come errors
If you want to hide it only on mobile paste this in your dashboard > Appearance > Customize > Additional CSS:
@media (max-width: 767px) {
.bt-top {
display: none;
}
}
If you want to hide it on all devices paste just this:
.bt-top {
display: none;
}
Cheers!
Hi
Is this theme supports RTL websites?
Hi there,
Not fully.
Cheers!
When I download “All Files and Documentation”, there nothing except the “Licensing” folder and a .jpg preview. I have no Documentation, SampleData, Upload folders or the Update-info.txt.
Hi there,
That’s weird. What happens if you try to download “Installable WordPress file only”?
Cheers!
That file is what it’s supposed to be.
The problem is that nothing else comes is in the other download.
So none of the documentation or extras.
Can you send me your email address so I can send you the files while I check with Envato as why is this happening?
Hi, is WPBakery included or just Visual Composer?
Hi there,
The WPBakery Page builder is bundled with the theme.
Cheers!
Where is the demo data? in the downloaded file is not folder with demo data..
Hi,
You can import the data from the theme options page > demo import.
If you want to manually install you can find the import files in the archive you’ve downloaded > Sample Data.
Cheers!
When I try to download the option ‘All Files & Docs’ download a file with a size of 120K with a folder ‘Licensing’ and a picture… only let me download the ‘Instalable Theme’ that don’y have any documentation or sample data… can you send me the sample data folder?
You can get all the files here: https://d.pr/f/Tmp9oh
I have a site that has this theme already out of date. Are you doing the migration too? The site is in wordpress, with Visual Composer, Wpbakery Page Builder and Woocommerce.
Should all page formatting be redone? What can already be exported and may appear in the new layout as the old one?
Do you charge for this service? What the value?
Hi there,
If you already have this theme previously installed and there were no modifications of the core theme files you can just install the new version and update the plugins and you’re good to go.
Cheers!
Hello,
We have purchased this theme and pricing table buy now button is not working. We have applied link to it but it’s not navigating. Need Help !
Hi there,
Can you post your url so I can take a look?
Cheers!
Hello, I bought your theme and it has no css in my- account, checkout in woocomerce! Please update the theme and add at least that which is basic in a theme that offers compatibility with woocomerce. I hope to have a quick response or I will request a refund of my money.
look you demo https://wrapkitwp.com/checkout/
Hi,
Thanks for noticing. It seems the latest version of WooCommerce brought some changes and messed up with the styling.
Until I release an update you can simply paste this in the custom css box:
.woocommerce-input-wrapper {
display: block;
width: 100%;
}
Cheers!
ok, i have : Your theme (WrapKit) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Please disregard that notice as it appears every time there is a small change in a woo file. For example, if they make a typo and correct it or change the file version number it will trigger that notice.
It will not affect the functionality of your site in any way.
Cheers!
Super project! Good luck and big sales! 
Your original HTML theme is legit, but this wordpress version is full of UI bugs, totally trash i must say, responsive is totally broken with elements going out of containers, items out of the locations, full of bugs. I would like a refund.
Hi there and sorry for the delay but we were out of office for the summer holiday.
I’m sorry you feel that way but the WP theme is based totally on the HTML template. What bugs did you encounter? Did you send us any support requests?
Cheers!
Hi, I have problem with create account to support, error with Licence. I need help with headers. Setting colors not working and problem with style hearder and responzive on mobile. How can I fix it?
Hi there,
Can you send me a test username & pwd. on your site so I can take a look? You can use the contact form on my profile here: http://themeforest.net/user/skatdesign
Cheers!
Email Send.
Sent you a reply too.
Cheers!
Hey,
In your theme options page > Header > Header Styling and also in the Footer Styling and Styling tab.
Cheers!
Hi, here is the problem. Header Style – I have some screens for you.
3 screens here: http://www.uschovna.cz/zasilka/AR4GDDG7VV6ATHX9-YVH/
You can change the colors from here: https://d.pr/RQSsvj
Cheers!
“WrapKit comes with unlimited color styles, custom widgets, touch & swipe enabled, Revolution Slider (worth $25), Visual Composer (worth $45), Ultimate VC Addons (worth $25) and much more. (...) $174+” Any other premium plugins? $174 – $95 = $79.
Hi there,
The theme comes with a premium icons pack (iconsmind) that is worth $79.
Cheers!
My plugin page in the word press admin is not displaying properly. Icons of plugin display very big and when I click on the install button it will not take me to install screen. Please help!
Hi
- I Have uploaded high resolution images for my website but still it is showing blur images. Checked all the Css property but there is no issue in Css. Please Advice!
- In mobile screen Small scroll is coming again its not an issue of Css. I have just edit theme. I have used this theme(https://wrapkitwp.com/medical/)
Please advice for above issues ASAP! Thanks
Hi there,
Can you send me a test username & pwd. on your site so I can take a look? You can use the contact form on my profile page: http://themeforest.net/user/skatdesign
Cheers!
Hi
I have sent you message from your contact page. Please check.
Thanks
Sent you a reply too.
Cheers!
I have problem with importing demo data. 1. When i go to theme options/ demo importer – instead of boxes containing demos to import i can only see empty boxes and import button doesn’t work. I tried firefox and chrome and it’s the same. 2. I tried to import demo data following documentation. There’s no such a file as “WrapKit.xml file in the SampleData folder in the zip file you’ve downloaded from Themeforest.”
So if the auto importer doesn’t work and the wrapkit.xml file is missing – what should I do? I can’t create an account on your website ( it says my purchase Code is invalid)
Hi there,
Can you send me a test username & pwd. on your site so I can take a look? Make sure you use the contact form on my profile page.
Cheers!
above you say go to dashboard > Appearance > Customize > Site Identity” / I do not have this feature? any help would be great
please ignore above …I found it in left panel menu/ appearance/customise/then in the customise menu 5th from the bottom site identity…..not sure why it would be down there?
How do I add the logo without going to edit CSS? There’s no option anywhere… I tried creating an account on your support site, but it tells me my purchase code is wrong (it’s not wrong, it’s correct).
Hi,
The logo is a WordPress default feature located in your dashboard > Appearance > Customize > Site Identity
For the support account please send me a mesaage using the contact form on my profile page with your purchase code and email and I’ll add you.
Cheers!