247 comments found.
How can i change the word – Office Hour to Office Hours
Thanks.
Hello,
Is your site in English Language? Send me Access I will change it by child theme. support@radiustheme.com
Thanks
Hi i want ask you how I can translate the word HotLine Office Hours and Location, I cant’t find the option to modify it. In which file I can modify this words ??
Please use Loco Translate plugin and translate Theme and greenova-core plugin.
Thanks
Hi! I like the theme I just bought. However, I need the possibility to keep LayerSlider up to date. Please provide me with the theme or an activation code. Thank you! Yours sincerely, Raffael
Hello, We will update Theme soon.
Thanks
For the latest update 1.3.4 everything updated fine except for the LayerSlider WP plugin which is listed in the required plugin updates however it says “Update package not available.”
Delete the plugin then install again it will work.
Hello,
how do we change the background color from White to Black? Also how do we change text colors?
Purchase code was: 710a53ee-d87d-4af5-b69f-d172cd80d487
Hi,
Thanks for purchasing our Theme.
Please send me screenshot which section?
Thanks
Hello. I purchased your theme Greenova last october. I have an issue with the 1st page layer that I translated the text into German, but on the mobile view it is still in English. I have removed all other Layer Sliders and only leveraged the Home 1_2. The site is at http://ihr-gartenzwerg-simmern.de
Hi,
Thanks for purchasing our Theme. Please check in Layer slider for mobile view has different layers.
Thanks
Good evening! How do I update WPBakery Page Builder and LayerSliderWP, which were both included with the theme?
Hello,
We just updated Theme please update latest version.
Thanks
Hello! How can I add “Shopping cart” button to header of mobile version of this template? Is there such a possibility?
Hi, By default don’t have cart icon in mobile view need to customize code to enable it in mobile view.
Thanks
i need better understanding templete
Sir this Theme is based on WPBakery Page Builder. If you face any specific issue or not clear any section/ addon please mail support@radiustheme.com
Thanks
Where is the “Greenedge Tab > Visual Composer” found?
Sorry now Visual Composer is WP Bakery Page Builder they change the name.
Thanks & Regards, Vikash
Hi, Please upload a featured image
I believe, you missed my point. This is a bug in post slider style-2 where HOME PAGE (not a post) is appearing as post in that slider. This is a post slider, why should home page even be visible there? All good in other styles than this specific bug.
Please treat this on priority.
Can you please mail me site url to understand better this issue? support@radiustheme.com
Sent the email, Its quite urgent. Please look into it on priority.
Hi and compliments for templates,
I have customized almost all the site very well. Now i wanna modify, without acting on the css or database, the word “details” on the services page.
http://www.giardinierebergamo.it/servizi/ I can not find where I can change “details” writing. please help me..Hello, Please translate theme file we included POT files.
Thanks
Hey, removing logo showcase in the frontpage disables the fullwidth function? If i put the logo showcase on the page, the sections are fullwidth but when i removed it shows like this http://webboo.net/fn/
Hello,
I see it is ok no issue? Can you please send me screenshot?
Thanks
Those sections with arrows suppose to be fullwidth http://prntscr.com/mp0657, http://prntscr.com/mp06aa They are working fine when i added back the logo showcase.
Please send me url & admin access to support@radiustheme.com I will check.
Sent
don’t get any email
Sent you an email 2 days ago, i’m using this email galzalex@gmail.com
See no ticket with this email https://prnt.sc/mprcvu send here support@radiustheme.com
Thanks
I still have the issue, i thought the update will fix it but still not. I’ve tried create a new page and you know what it still won’t fullwidth, i added the logo showcase and it becomes fullwidth. I sent you again the wp access on your email.
Hey Support, i really need to fix this. We will send the site live very soon.
I got your access checking
Have you done any changes in CSS?
Please check. I have made the correction. Problem: 1 javascript file was not loaded correctly.
Working now, thanks a lot!
Thanks too !!
Is there any custom CSS that would move the “Return to Top” button from the bottom RIGHT corner to the bottom LEFT corner? Thanks.
.scrollToTop {
left: 20px;
}
Thanks. That did the trick.
Thanks too !!
Hi Have a problem please help I am emailing you.
ok mail support@radiustheme.com
I did and I got an automatic response but nothing else please respond ASAP
Hello, I don’t see any pending mails for Greenova Theme. Can you please send me your again or give me send address here I will search.
Thanks
I forwarded the email again please be in touch I might have messed up part of the theme and I need help so that the home page will look like it should right now it says 404
Sorry still don’t get any mail please make sure mail sent support@radiustheme.com or submit from here https://www.radiustheme.com/contact/
Thanks a million I am very excited to be working with this theme! I will let you know if I have any more questions. All the best, Chaya Rivka
ok Sir Thanks too !!
Hi, I purchased your item yesterday and had some questions about it. First of all I am quite new to wordpress and was looking for a simple solution finishing a simple company gardening website.
I installed everything like your youtube video shows and with no errors. When i try to switch the top bar layout, nothing actually changes and no errors are highlighted. It is just not changing but the selection stays at the wished element. Header and other stuff changes with no problem. In addition to this problem, i would like to ask another question. Is it possible to have two rows in office hours?
For example:
Mo-Fr: 8-17
Sa: 9 – 12
Because it streches the whole template alongside the x axis?
Thank you in advance.
Hello,
Please check page meta option it has individual settings for top header.
From Them option Contact & Social see https://prnt.sc/mfdlj5
Thanks
Thanks indeed it was a individual settings option with the top bar. After posting i found it aswell 
The option Contact & Social for some reason doesnt work. I doesnt react to any new lines. Any solutions? My text looks exactly like yours.
Sorry it will not show by new line html not allow you can use comma
is there a way for it? Or do i need to change inside the php?
Yes code customization can do this. can you send me access to support@radiustheme.com
How do I get the theme translated or making the site have two languages?
You can translate Theme static test by Loco Translate plugin for content & widget translation can use Polylang plugin.
Thanks
Hi, i have same problem as some guy had before: Color changes saved in options only show in customize view but only the default green color scheme shows in the live site. My php version is 7. And what are those strange characters? http://tinypic.com/r/16k6lxu/9
Hello,
In PHP 7 customize work just tested PHP 7.1.1 see https://prnt.sc/mc4eco
Can you please send me url & admin access I will check support@radiustheme.com
Thanks
It works, maybe was something with cache of google chrome.
nice!!
Hi!
Love the theme. I’m just wondering about a fix where at certain browser widths there is extra spacing added between the header and the page content. For widths smaller and wider it is all good, but around 760pixels it adds a space which looks a bit crap.
Have a look at aglime.westdeen.com to see what I’m talking about
Cheers, Rob
Hello, Please send me WP admin access to support@radiustheme.com I will fix it.
Thanks
Is there a way to remove the Category and Date fields that appear on the right side in the Project Detail page?
.project-details .project-info ul li:nth-child(3),
.project-details .project-info ul li:nth-child(4) {
display: none;
}
Go to Edit mode of this page it use Page Builder addon it is addon title. If page builder editor not enable for post type enable from here https://prnt.sc/m82h0m
Thanks
That did it. Thanks!
Thanks too !!
Okay… one more. Is there a place to change the font of the #s in the counters? I see where I can change the size and color, but was wanting to change to a different Google font for the numbers. Is this possible?
If that font not included any Typography see theme option => Typography then you need to add in custom use child theme and add the font.
Thanks