34 comments found.
Hi there! Does the theme support PHP 8? Thanks!
Once upon a time, this theme was great,
Hello revslider not working at all. Can install but cannot activate it. I also send it support mail. But no answer yet. Could you please help me with this issue?
Hello,
I did not see any question with your username. Please open a new question on our support forum (https://trendytheme.net/support/). Our support team will help you.
Thank you.
No update on the theme?
Hello, We will update the theme next week. You will be notified when an update is available.
Thank you.
I need to change the icon in the input filed of contact form 7. For now “” is working but is not working, I need to add icon for phone and fa-file-lines.
Hello,
You need to add in the contact form 7 form markup. From your dashboard, go to Contact menu >> click to edit your desire form >> then add your icon like this – https://prnt.sc/I3D7OT7Izfma
If you facing any issue to adding icon, please open a support ticket in our support forum here – https://trendytheme.net/support/
Thank you.
Hello, since the latest update from you guys, “Revolution Slider” does not work on the theme anymore. I only get a blank screen. Just wanted to let you guys know.
Hello,
Would you please share your site credentials at(trendytheme.net@gmail.com) to check the issues?
Best Regards
I wish the theme is updated to compatible with the Woocommerce 4.X
Hello there,
Yes, the Woocommerce 4.X will be compatible in the next update.
Best Regards
Hello. I have several years of WP experience. I am concerned about the postings from Christianni11. The purpose of this theme is for an AARP type membership and donations site. My plan is to purchase the theme and 12 months of support. What country are you located so that if I need support the time difference can be adjusted. Also, I don’t expect you to design the WP site for me, but your theme modules and plugins may need assistance. What is the extend of your support?
Hello,
Thanks for purchasing our theme. Our located in GMT+6 time zone. You can see details about support policy here – https://themeforest.net/page/item_support_policy?_ga=2.35863392.1375249023.1591702881-906606504.1566788903
If you need our assistant please contact via item support tab.
Thank you.
I’m starting to regret choosing this theme. I absolutely need tech support and someone to actually communicate with me. I have had unanswered attempts from five days ago.
I understand the time difference, I will stay awake to communicate with someone and be online SIMULTANEOUSLY to deal with all these big problems.
I am changing the colors and options from RAJNETI options and they are not reflected in the site! From text not being centered, to images not appearing, to the colors being wrong.
I have emailed support via email and via the support page.
Hello there,
We are extremely sorry for the delay and we will contact you as soon as possible via our support forum.
Sorry for the inconvenience.
Kind Regards
Hi, just downloaded it and am generally finding it very good. I would highly recommend you update to Wordpress 5.4 asap and also, you tech support is incredibly slow. I have been waiting for 24 hours and support always appears “OFFLINE”. Please help speed things up.
Hello there, Sorry for the inconvenience. We usually respond to our support ticket within 24 hours. Currently, we are facing some difficulties due to COVID 19 situation. We hope we will overcome this situation very soon.
Thanks for your feedback and patience. We have replied your support ticket in our support channel. Please let’s continue there.
Kind Regards
Good evening, I would like to buy Rajneti theme for a site of mine but I need an information: i saw in the theme preview various sections showing upcoming events, I nedd to know if the widget used to show events allow me to have a section on three columns automatically showing only the next three events and not the past ones? I would also know if is it possible to use the h24 time format and not the “AM / PM”. Thanks a lot, Salvatore
Hello there,
You can be choosing three columns automatically from backend => https://prnt.sc/pmjeqf and you can also show the next 3 events but 24 hours time format is not available.
Best Regards
And 24 hours time format is not available right now, But we can update this in near future. Thanks
Thanks a lot, but my need is that I only have to see future events and not past ones, is this possible? If not, could I pay to have a customized change?
Yes, It’s possible
hi, please guide me, i want to remove overlay color from header. transparent color is showing in slider.
Hello there,
Would you please share us your site URL at trendytheme.net@gmail.com to check the issue?
Best Regards
Hi ! Wonderful theme. But i have some problems. First, how can i use the buttons (that we can find in “elements” in the demo menu ?
Hello,
Would you please email us your issues to our support team(trendytheme.net@gmail.com)
Best Regards
You can use the five different button styles and can change the style from here => http://prntscr.com/o0xh07
Regards
I do not see any example of a table on your site. Is it possible to create comparative tables or some kind of table of 6 columns?
Hello,
Are you talking about for pricing table?
Best Regards
Nope my friend, im talking about tables in general. Comparative Tables, Info Tables etc. https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSuHQ3zQOuPRaKwGIRM-90n_dv1Zrn5H1HKbV8df4TC8HEBmG_R
Yes, it’s possible
100% Responsive Rajneti is fully responsive, it looks excellent on Desktop, Mobile, Table and smart phone. Although the template says that it is 100% responsive, when viewing the landing page on a mobile device it does not look good, the images and the link to the site are left running and the contact form on the background image. How do I have to make it fit the device? I look forward to your response.
Hello,
We checked the landing page and it’s responsive in mobile device too. Would you please share us your site URL to check the issue?
For more support, Please contact to our support forum(https://trendytheme.net/support/) or email us to trendytheme.net@gmail.com
Best Regards
How do I remove the rajneti logo from the homepage?
Hello,
You can replace the default rajneti logo from Rajneti Options -> Logo Settings. When you upload logo from there then the default logo will be replaced. This is the global logo settings.
If you want to change page specific logo then the option can be found under bottom of page (dashboard > pages) in every page named page logo settings.
Thanks.
Hey there, we are interested in buying your theme. Seems good-looking and a solid choice. Just a quick question though…
Is it possible to change the black transparency in the header background and the background color in the sticky menu?
Thank you
Hello,
Yes, all header color and sticky menu background color is changeable.
Regards.
Could you please update WPBakery Page Builder, with the new update from Wordpress the old version of the plugin doesn’t work properly. Thank you.
Hello,
We have updated Rajneti and also updated WPBakery Page Builder, please download the latest version.
Thank you.
The theme does not update the colors, the panel and the change, but there is no effect on the page!
Hello,
Please share your site admin access at trendytheme.net@gmail.com to check that issue.
Regards.
But your support service is bad, I have 2 days writing and nothing to answer or a specific answer, and send an email and nothing!
Hello,
Due to holiday we ware not available on time. We are checking your issue now and let you soon via email.
Regards.
Hello. First of all…congrats for the theme, is easy to use and to configure. Second of all,i face 1 problem with this theme… could you please tell me how to customize the form donation? I would like to remove Employer and Occupation fields. Thank you.
Hello,
Thank you for choosing our theme.
use this code in your functions.php file (we recommend using child-theme) to remove those fields.
remove_action( 'init', 'rajneti_charitable_employer_field' );
Regards.
