Hello and thanks for the request. Actually , we never test any of those because there are many and very different. Actually also WooCOmmerce has similar extensions, and the theme is compatile with WooCOmmerce, so if you go down that path, you shouyldn’t have problems. Other plugins, I have no idea.

Hello, the helpdesk takes usually a day to update, you did the right thing contacting us here as we can manually trigger the update of your support period manually.

I have in fact just refreshed your profile, so you are now able to use again the helpdesk.

Regarding the problem you mention, we need more info to help you, as a screenshot of the event with the problem and a screenshot of your settings (Settings > General) to see first of all if everything is correct. On your site it seems some parameter is not correct or the value is not stored correctly. It can be either the event or the date on the settings, or also the date on the server.

Remembert that you can use imgur.com or droplr to post screenshots here or in our helpdesk.

Thanks

Hello drumhave and thank you for contacting us. Below the page contents you find the settings, including the backgorund: https://imgur.com/a/Nnlr3xn Here you can override the global settings specifying a custom video or image background and the scrolling effect, or disable any background for that specific page.

Please for your next requests check out our helpdesk, you will receive a faster and more accurate help there

Hi, menu issues in mobile have been fixed quite some update ago, like 8 months ago. If you still experience any problem please let me know. Thanks

Yeah, didn’t realise my version I had was super old lol. I’m trying to remove the EQ animation from the menu, however, is there away I can do that? Thanks!!

Please write via email about this at info@qantumthemes.com and link this https://themeforest.net/comments/21065659

Hi, is pure CSS, you can hide it via CSS or write your own animation if you are a programmer. There are no optional designs built-in with the theme anyway. Regards

Hello! Please update the theme, it comes with updated plugin, just update theme and plugins as per manual and you get the latest page builder and wp5 compatibility

no

Hi, any mp3 stream works perfectly, including icecast and shoutcast but also radio.co and any other streaming with mp3 stream. Anyway for radio stations we have many products, in particular onair 2 or the more modern Kentha+Kentha radio plugin

Should see your site, have a link please?

Yes sure, the theme has special input fields for the radionomy streaming settings.

Hello, what happened after importing the demo? Can you link your site please?

Hi you have to edit the release details, these data are in the track info

Hi! Images, video and songs are not part of the product.

So , no demo data are available for import ? Thanks .

Yes, you can import each demo site (4 total) all pages and contents will be created but the pictures will be replaced with a demo image.

Hi, we are testing them. There are no big woocommerce updates, it looks like on all the files they simply changed the version number but the source is the same, so it will be fast.

Yes updates are planned for next week. Please open a helpdesk request about untranslatable strings you may have found. Thanks

Montserrat from Google fonts, you can download it free on fontsquirrel

Hello, what I think may have happened is that you probably imported the demo content before installing the plugins. This left empty some post types and now there are carousels trying to render empty items. Please use a plugin as wp-reset to restart the installation process, then be sure to make the installation in the correct order (plugins first, then the demo contents).

Yes, Sonik demo is on old servers and it loads a lot of youtube, and also Mixcloud and Soundcloud most of the times. We don’t use caching or compression either, plus this server is old one and on a new server it would run much better I’d suggest anyway to try and eventually you can switch for one of our other themes too

Nope, Sonik /sonik/demo3/ fast or nothing , seems like you dont like to sell it No seriously i like them all, but its for a customer and its way to much functionality, and it should look fresh and bright, most of your themes are impressive, but not for a “Normal ” housewife radio station You understand what I mean ?

yes actually it is as you mention, in Sonik the radio functions have been added upon request and is not its primary application, for this reason we built OnAir2 after that, which instead is way faster.

Also, Sonik doesn’t have Ajax page loading, because it’s meant to have larger plugins compatibility, but this stops the music on page change.

While with onAir2 you can navigate while the radio plays.

Only Kentha + Kentha Radio has instead all of the featured of Sonik + OnAir2 together, + fast performance

no sorry

That code will break everything white, the provided one is tested in our test installation and shouldn’t have problems.

The theme was built to create dark skinned websites and the radio demo is the only one with totally reversed colors, we are adding a fix for this in the next version and I just provided a quick fix to not let you wait a day.

The CSS provided is meant to target only the menu button which is the one not appearing (in the demo) simply because this demo forces negative color settings.

the CSS you gave me didn’t work. Why sell a theme with basic navigation issues?

Thanks for your feedback, could you kindly link me your site so I can test live?