40 comments found.
I have been using this theme for my website for the last few years, suddenly it is asking me to buy a license for WPBakery Page Builder, and my website header section has vanished. Please help me with how can I resolve this issue.i have the license key but the support time period has expired.
We love this theme but it isn’t working properly anymore. Pages get stuck with the preloader and just spins nothing happens, sometime a refresh makes it load. Try to turn off the preloader and it just puts it back on. please help!!
I have been using this theme for my website for the last few years, suddenly it is asking me to buy a license for WPBakery Page Builder, and my website header section has vanished and the FAQ section is also not working. Please help me with how can I resolve this issue.
Hi,
Please open ticket our support forum Our support team will assist you.
Thank you
I have logged a ticket 2 days ago, can you please consider? https://wahabali.ticksy.com/ticket/2807819
Already replied your ticket.
Hi, i consider to buy your theme. Can i change all the used colors for fonts, headers, etc. Regards
Hi, can i get an answer?
Hi,
sorry for delay yes you can do it yourself
please respond to #2028927 waiting now for 4 weeks stil no one responds…
Can you please sent us a reminder because could not found your ticket.
Thank You
Logo and other changes are not saving. Can you help ?
Hello,
You can generate a support ticket: https://wahabali.ticksy.com/ and we’ll help you.
Thank You
is it just me or any one else is having issue with theme options not getting saved ? Not even able to change logo. My purchase support is expired had no other option except writing here.
Sir i am not getting any response yet. Can you please help. Thank you
Hello,
Please leave your email address if you can’t generate support ticket and we’ll get back to you.
Thank you.
Sir it’s silver syclops at gmail dot com
Thank you
Sent you an email, please respond.
already received the refund. No action needed. Thank you
I downloaded your theme on Elements Envato. How can I get support? I have some issues.
Hi,
you can get support only on themeforest items.
Thank you
Can i get a temporarily login to your theme, i need to see hows the functionality behind before i can purchase, is that possible?
Hello, Unfortunately we can not provide that but if you have any question feel free to ask. We are using Visual composer WPBakery for layout and Advanced Custom Fields for meta fields.
Thank You
I want to know WPML plugin is included with package. We have English & Arabic version in website, when going to Arabic version the layout change to right side is possible.
No, you need to buy your own license. And have not tested wit RTL.
Thank You
Super project! Good luck and big sales! 
Thank you 
I am not able to put list ul or ol in your theme. List things are not working. Any clue ?
Please help me. No where list things are not working. Theme seems to be too complicated. I am not able to use list items in editor directly via HTML
Hello,
You can use text/html element to add any kind of HTML code.
Thank You
No sir. This theme is not allowing me to put UL and OL Tag any where, neither it is taking number or bullet in front end, even in HTML Code
Please generate a support ticket and we’ll see your issue.
Thank You
It’s been a week since I asked a question for #1659956. Please support your theme.
Hello,
Your support tickets are replied.
Thank You
Need Help Please check the Support Tickets
Hello,
Your support tickets are replied.
Thank You
Wow! Just wow. The theme is beautiful, and easy to customize. Great customer support, answered all my questions quickly.
Thank you
Thank you so much for your feedback
Can i have this header as in white and not transparent? http://copious.brighthemes.biz/home-3/, are your titles customasible? I need a page title of a slider with description on it.
Hello,
Yes, it can be and you can manage all titles.
Thank You
google maps api doesn’t works … one more isue …
please open support ticket our support forum our support team will assist you or contact us through our profile page direct.
Thanks
Okay I’ve write to you another ticket; others you took one week to say nothing …
Your ticket is replied.
Thank You
Hi there, in Admin – Options – Footer -> Footer Description Text
How to write HTML or Text Formatting ?
Thank you
Also how to add mega menu to avoid long list in menu items
Hello,
Please open a support ticket at: https://wahabali.ticksy.com/ and we’ll help you.
Thank You
Hello,
Please open a support ticket at: https://wahabali.ticksy.com/ and we’ll help you.
Thank You
Please respond to #1608995 ticket …
Hello,
Your tickets are replied.
Thank You
found some isues, ¿could you be so kind to answer the tickets I post to you?
Hello,
Your tickets are replied.
Thank You
