83 comments found.
Hello. Can I add parallax effect in my footer?
Hi Thomas_Metzler,
Yes, you can add parallax effect to your footer.
Thank You, Yulia
Is it possible to add in sidebar area images from my Instagram? And if so how many images I can add to it? Thanks:)
Sorry, I change my mind. Can I add these images on my home page content area?
Hi Cool_Kell,
Yes, you can add “Instagram” shortcode to your site for this purpose.
Thank You, Yulia
Hi. Can I use in my Counter ShortCode video. Or it suports only image?
Hi Aaryahi,
You can add video and image to “Counter” shortcode.
Thank You, Yulia
Please explain more about the portfolio. The description says that it is possible to create more than 15 different portfolio styles. Is there amoung them Portfolio Slider? It is very important tot me, because I want to create a mini presentation on my site. Thank you!
Hi Derek_Linch,
Yes, you can use them among Portfolio Slider.
Thank You, Yulia
Hi there! I just want to ask you a little question. If I purchase Pixxy, can I adds skills and services information on my site via shortcodes? Or this theme doesn`t include them?
Hi Novak_C,
Our theme includes these shortcodes. So, you can add them to your site.
Thank You, Yulia
Hi. Can I change the font and size on headings without css coding. And if it possible, please, tell me how. Thank in advance
Hi Lucy_Rogers,
You can change the fonts and fonts size in Theme Options without CSS code.
Thank You, Yulia
Hello. I have a question before buing your theme. Is Pixxy supports Ajax-powered submitting for Contact Form?
Hi Mariana108,
We have added a Contact Form 7 plugin, to let you create nice contact forms.
This plugin can manage multiple contact forms, you can customize the form and the mail content flexibly with simple markup. The form supports Ajax-powered submitting, CAPTCHA, Akismet spam filtering and so on.
Thank You, Yulia
hey guys! I love the reviews widget on this theme. any way to use that on another site?? Thanks
Hi John_Davisuq,
We thank you for your interest and would be delighted to have you as a part of our growing community!
If you purchase our theme you could use reviews widget on another site.
Thank You, Yulia
Hello Team, I have raise a ticket for support & i am waiting for your reply. I am facing lots of issues that i have mentioned in the mail also I have provided you my admin dashboard username and password. Kindly reply me as soon as possible.
Regards, Your Precious Customer .
Hello there. I am sorry for the delay. I am currently working on your question and I will reply to your ticket shortly. Best regards, Taras
Hi Support Team, On right click anywhere in the page it shows footer page! Can you please check what is exact issue! Kindly check on my test link http://beta.huphe.com
Hi pranavnair1,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Yulia
Do the support forms work? Really sorry but I’ve had zero confirmation or notifications from 3 support requests posted since Friday. I realise that I need to wait for at least 1 working day for a human reply but I have had no confirmation emails so do not know if my posts are simply being lost..or not..who knows!
Hi FletchersSolicitors,
Sorry for any delays in our support, but our support team is working from 9AM -7PM EEST time, Monday – Friday.
All your tickets were answered. Make sure to check your tickets activity inside your email.
Thank You, Yulia
Hi, I would like a refund. I got in touch several times with no support (which we paid for) other than a generic “we’ll add that to our list of ideas”. The theme is extremely flawed and we’re spending more time fighting it because of the way it was built than anything.
We’d like to have a refund.
Can someone get in touch please?
Hello there,
How are you today? Hope you are doing well.
I am grateful that you took the time to write to us.
As for your question:
We are constantly working on upgrading and improving our theme and would really appreciate your feedback!
Would you be so kind as to provide us with the list of the issues you have faced? That would assist not only you but all the other users of the Pixxy Theme. We will check all the issues and do all our best to fix them in the shortest terms.
Looking forward to your reply!
With the best regards,
Max
Hi, Presale Question : The images from the demo (isomorphic people in home startup demo) are included in the package ? Are they custom made or stock images? If they are stock images can you tell me from where did you buy them ?
Thank you
sorry how i can remove the search icon in the front of the menu?
Hi willyto,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Lidia
Hello, RTL support?
Hi There,
Thanks for reaching out! For working with RTL you should use the additional plugin. Our policy related to 3rd party plugins is that unless they are integrated into the theme in some way (Visual Composer, Grid, etc) then we are unable to provide support or guarantee compatibility for them. The implementation, customization, and troubleshooting of any issues that may arise would be the responsibility of each customer. Technically speaking, since App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App was developed according to development best practices, and well developed 3rd party plugin should play nicely with App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App, however due to the virtually limitless nature of things that can and often times do go wrong with software, we can’t support something that we have not first developed or integrated into the theme.
Let us know if you need anything else, my friend!
Best regards,
Lidia
None of the media imported. I have a bunch of grey boxes on the homepage where photos are suppose to go. How do I fix this?
Hi stovalljack,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Lidia
Hi! Your theme looks awesome. I’m interested in purchasing but trying to figure out what backend you use. Your item description seems to say WP Bakery but your “Compatible with” section shows versions of Visual Composer. I’m hoping you use Visual Composer! Please let me know
Thanks,
Hi christophersisto,
Thank you for your kind words!
As for your question:
In our theme we include the “WPBackery Page Builder” plugin:screenshot
The section “Compatible With” on our side show you with which plugins compatible our theme:screenshot
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Lidia
Hi. Nice theme and a pre-purchase question. The theme looks great but i really don’t like the pre-loader. Can you turn it off or change it to a nicer one?
Can you also add buttons and links to anchor/scroll to content on that page?
Thanks
Hi neelio,
How are you today? I hope you all are well.
I am grateful that you took the time to write to us.
As for your questions:
The preloader you can disable in the Theme Options > General > Disable Preloader: screenshot
The anchors you can set up in the menu Admin Panel ==> Menus: screenshot, and in the page shortcodes: screenshot.
Should you need help with some questions, please do contact our support team, as we will be very happy to assist you personally with anything you need.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Lidia
Hi Lidia. Thanks for your reply. Unfortunately in this instance I’ve gone with another theme as had to make a quick decision. Will certainly keep this theme in mind for the future though as I do like the look of it. Thanks
Hi neelio,
Thank you for your response.
Best regards, Lidia
How customizable are the colors? I see a lot of the buttons and accents are blue. Are we able to edit that?
Hi crescentdigitalmedia,
If you want to change the color, please go to the Admin Panel > Theme Options > Theme Color: screenshot. There you can find a lot of customization options.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Lidia
Hi, I like some elements form the home page but other elements from other pages like Services in the digital agency demo. Is it possible to pull in all these elements into the homepage?
Hi josephk99997,
How are you today? I hope you all are doing well.
I am grateful that you took the time to write to us.
Regarding your question:
Yes, it is possible. You can build your pages as which you want. On the page, you can edit, remove or add the shortcodes which you want. The pages which included in the theme created that you can see how the shortcodes look on the page. You can create the pages with adding shortcodes which you want or edit created templates.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get App, Software & SaaS Startup WordPress – Pixxy Software & Saas, App Support
Thank You, Lidia
