641 comments found.
Hello,
How to update Advanced Custom Fields PRO?
he asks me License Code?
Thanks.
Hello, please do the following:
1. Deactivate and Delete Plugin Advanced Custom Fields PRO
2. Go to Appearance -> Install Plugins -> Reinstall Plugin Advanced Custom Fields PRO
Regards, LineThemes.
Hello,
Yes, I proceeded as you described, but Version 5.7.12 version will be installed. However, it asks me to update to Version 5.7.13.
In case, he asks me License Code.
Hello! Please try again
Regards, LineThemes
Hello,
it’s working now. thank you so much.
Hello, I have two plugins that won’t update: “Advanced Custom Fields PRO and WPBakery Page Builder” they ask me for a license. The template shouldn’t provide me the key to license that two plugins? For: “Advanced Custom Fields PRO” An error occurred while updating Advanced Custom Fields PRO: Update package not available For:”WPBakery Page” Update Failed: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Hello, unfortunately we cannot provide you with a license, but we always provide the latest version for you. You can do the following:
1. Deactivate and Delete Plugins Advanced Custom Fields PRO and WPBakery Page Builder
2. Go to Appearance -> Install Plugins -> Reinstall Plugins Plugins Advanced Custom Fields PRO and WPBakery Page Builder
Regards, LineThemes.
Ok, thanks!
Please reply TICKET #1919921
Hello!
I’ve fixed your issue, please check your site and let me know if you see any problems.
Regards, LineThemes.
Thank you very much. If it’s possible could you please tell what was wrong? It was CSS or something else?
Hello. I set Google Maps API Key in Line Shortcodes section but I still see nothing at the head of Locations page (below main menu). Could you please tell if I forgot to install any additional plugin or may be something else?
I did installed all required plugins.
Thank you in advance.
Hello!
Please submit a ticket at http://linethemes.ticksy.com. Our support staff will help you to resolve the issues.
Regards, LineThemes.
Ok.Thanks
Hi, can i have this as HTML Template and Not WP ? Thanks
Hello, unfortunately we only provide a version for WordPress
Regards, LineThemes.
Congratulations to the developers of this theme. The theme is awesome, the support is very good, impressive 
Every day I am more impressed. One of the best themes I’ve seen around here, and I’ve already bought many. Long life! Thank you again.
Thank you so much!
Regards, LineThemes.
Hello and thank you for the great theme! Please help to solve the issue. When I installed TranslatePress plugin, Home Page was changed (( Testimonials block. Now it looks bad. I’m ready to make screenshot but here is no possibility to attach it. I’ll try to fix it by myself, but maybe you have a solution already? I afraid there is something with CSS.
It’s all ok if default language, but any other language makes testimonials block looking bad ((
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
Hi, i use media grid and create new grid template with grid builder but this not show my data. could it be related to this error https://prnt.sc/msp4t6
Thanks
Hi, We will check and fix this problem.
Regards, LineThemes
Hi, can i enable breadcrumbs in your theme, i want breadcrumbs to be enables and visible to all pages. Can i do that?
Thanks
Hello! You can do that in the following way: Go to Customize -> Header & Footer Builder -> Title Bar -> Title Bar Display -> Selecr Page Title & Breadcrumbs http://prntscr.com/ms9lbf
Regards, LineThemes.
Hello, How to change this sliding menu to the right side?
http://prntscr.com/mruy9b.site-topbar .off-canvas-toggle {
order: 4;
margin: 0 0 0 30px;
}
Regards, LineThemes.
Hello! But he has to open in that case, the sliding on the right side. How to make?
#off-canvas-left {
left: auto;
right: 0;
}
#off-canvas-left .off-canvas-wrap {
-webkit-transform: translateX(50%);
-moz-transform: translateX(50%);
-ms-transform: translateX(50%);
-o-transform: translateX(50%);
transform: translateX(50%);
}
.off-canvas-left-active .site {
-webkit-transform: translateX(-280px);
-moz-transform: translateX(-280px);
-ms-transform: translateX(-280px);
-o-transform: translateX(-280px);
transform: translateX(-280px);
}
Regards, LineThemes.
How to align left the submenu of one menu? You are cutting the right part of the submenu. See: http://prntscr.com/mrhq41
Hello! I edited it for you using custom css, you can fix it at Customize -> Additional CSS
Regards, LineThemes.
Hi There, I am having error problems with the Orion Icon Library you have sent… Can you explain how we can access this if it isnt available?
Hello! Please go to: https://orioniconlibrary.com/app
You can do the following:
1. Select Icon Parks or Search Icons (eg, Hardware & Software)
2. Choose Solid Style and Add Icon (not Pro) -> https://prnt.sc/mbc4et
3. Back to Collection https://prnt.sc/mbc64b at here you can custom icons -> http://prntscr.com/mbc6sb
4. Select icons and Download, you can use PNG files or SVG files
Regards, LineThemes.
Hi, is it possible to adjust where the dropdown menu appears? Distance from navbar. Thanks
Hello! Can you describe it more clearly? Or send me a screenshot?
Regards, LineThemes.
Anyone have the Demo content? My import is not working. I’ve tried the troubleshoot and common problem solutions…
It has been over an hour. Where is support? Why isn’t the XML file attached in the files????
Hello! Sorry for the late reply. We do not use XML file, to install demo content please go to: Appearance -> Sample Data
Regards, LineThemes
Please, help-me to change the preloader image.
body:not(.is-loaded):after {
background-color: transparent;
}
body:after {
background:url("https://loading.io/assets/img/hourglass.svg") no-repeat center;
background-size: cover;
width: 100px;
height: 100px;
margin: 0;
animation:none;
border-radius: 0;
transform: translateX(-50%) translateY(-50%);
}
Regards, LineThemes.
Please, help-me to insert icon in the menu items. Link this > http://prntscr.com/mqdlps
You can insert the icon into the menu by the following way: http://prntscr.com/mqdrt0
See more icon code here: https://fontawesome.com/v4.7.0/icons/
Regards, LineThemes.
Could you help me make this menu and this footer? If you can, could you tell me the price? http://prntscr.com/mqdwuj and http://prntscr.com/mqdyqz
Finishing, could you help me make this top menu? If you can, could you tell me the price? http://prntscr.com/mqdzxe
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
Hi,
We want to use light logo in homepage and we want to use dark logo in others page. How can we it?
Good Themes 
Hi, unfortunately our theme does not have that option, but I can customize CSS for you.
Regards, LineThemes.
Okey, how is it? Thanks
Hello, Please follow me:
1. Go to Edit Home Page.2. Click Page Setting Button https://prnt.sc/mq7m5v
3. Copy and Paste below code:
.site-header .header-brand a {
background-image:url("http://demo.linethemes.com/nanocare/wp-content/themes/nanocare/assets/img/logo@2x.png");
background-size: cover;
width: 155px;
height: 20px;
display: block;
}
.site-header .header-brand a img {
display:none;
}
Regards, LineThemes.
Hello, Wondering on where did you find or make your .svg files? The .svg files are fine that came with the theme, but I was wondering on how to get .svg files from other countries.
The theme is really great btw. Please advise and thanks.
Hello!
The icons (SVG files) we used in this theme were created at: https://orioniconlibrary.com/app (it’s Free)
You can do the following:
1. Select Icon Parks or Search Icons (eg, Hardware & Software)
2. Choose Solid Style and Add Icon (not Pro) -> https://prnt.sc/mbc4et
3. Back to Collection https://prnt.sc/mbc64b at here you can custom icons -> http://prntscr.com/mbc6sb
4. Select icons and Download, you can use PNG files or SVG files
Regards, LineThemes.
How can I keep the arrow icon on the menu after removing the .click class? Is it possible? Thanks.
Hello! Please go to Customize -> Additional CSS copy and paste below code:
.site-header-classic .navigator .menu-primary > li > a,
.site-header-sticky .navigator .menu-primary > li > a {
display: inline-block;
position: relative;
}
.menu-primary li > a:after, .menu-primary li > a:before {
content: '';
position: absolute;
top: 50%;
border-top: 1px solid;
display: inline-block;
height: 0;
width: 8px;
margin-top: -1px;
right: -20px;
opacity: 0.7;
}
.menu-primary li > a:before {
right: -15px;
transform: rotate(45deg);
}
.menu-primary li > a:after {
transform: rotate(-45deg);
}
.menu-primary li .sub-menu li > a:before {
right: 25px;
margin-top: -3px
}
.menu-primary li .sub-menu li > a:after {
right: 25px;
margin-top: 2px;
}
.menu-primary li:not(.menu-item-has-children) a:after,
.menu-primary li:not(.menu-item-has-children) a:before,
.menu-primary li.mega .sub-menu a:after,
.menu-primary li.mega .sub-menu a:before {
display: none;
}
Regards, LineThemes.
Thanks, that did the job.
I also created a ticket in the forum and would really appreciate if you could get back to me.
Thanks, Ed
Hello! Please check your ticket.
Regards, LineThemes.
Hi, two questions:
1. How can i add on mobile menu in stead of the search bar the CONTACT INFO “Have any questions? Free: 0712 819 79 555” ? I have already disabled the search bar: #off-canvas-right .widget_search { display: none; }
2. Why does the BLOG Masonry tempate only displays 10 messages? on row 1 : 3 on row 2: 3 on row 3: 3 on row 4: 1 How can i add two more on row 4, or how can i display more on one page?
TIA,
Hello!
1. You can do the following: Go to Customize -> Menus -> Mobile (Sliding menu) -> Add Items -> Custom Links -> https://prnt.sc/mmgqdh
2. You can display more or less by going to Settings -> Reading -> http://prntscr.com/mmgrj3 Alternatively, you can choose the number of columns displayed and many other options for you to build a professional blog at Customize -> Blog & Post -> Blog Setting
Regards, LineThemes.
Hello Good day. is it possible to put the “Have any Questions & Contact Number and also the search bar” above the menu? so my menu can have more spaces cause i have many menu to put in my menu bar. cause right now my menu has like no spaces at all. Many Thanks
Hello! you can try to put it on this location https://prnt.sc/mlrhnx by the following way:
Go to Customize -> Header & Footer Builder -> TopBar Setting -> Enable TopBar
Regards, LineThemes
