81 comments found.
Ho how do I get the timmer on the product card and product page as shown. Also how do I add or remove tabs. I need to remove the size tab. But then I also need to add a couple of others.
Dear McafeeInstitude,
Please send your site account to our support email: support@ibigecommerce.com We will update and guide you on your site directly. Thanks
I sent it over just now. Thanks
Dear McafeeInstitute,
We are checking your issue, can I have your email address?
Thanks
Can I get your email so mine isn’t public and I can email you.
Dear McafeeInstitute,
My email is support@ibigecommerce.com I updated the timmer on product card and product page for you. You can refer the configuration in product page >> Custom field >> Custom field name: __countdown and custom value is your date time. https://prnt.sc/ouvj8j If you want remove size tab, please uncheck the option on Theme configuration: https://prnt.sc/ouvkfuIf you need add some tabs, you need custom the product file, please send email to us and tell me what is your idea about these tabs.
Thanks
How do you get the countdown timmer on the product card or on the product page? Also how can I add more tabs or remove the size tab as we dont need it.
Dear McafeeInstitude,
We will update the countdown timmer on our theme package soon. If you want, you can send your site account to our support email: support@ibigecommerce.com We will update it to your site directly.Thanks
In regards to the following that I purchased:
8c745526-f6ea-442b-aae3-7ea82f1a11c5 – 11 Jul 2019 REGULAR LICENSE
There are only two full themes in the zip file. According to the item you have:
https://themeforest.net/item/razor-electronics-store-bigcommerce-theme/23047983There should be 04+ Unique Demo layouts.
Please advise.
After a little more research, I do see that this comes with 2 Themes, and 4 styles. I really liked the the “razor Home2” screenshot, but the Demo looks totally different. Any ideas?
Dear dgfitz3,
Please don’t enable Item purchase code here. Please refresh the link again: https://wikitheme2-sandbox.mybigcommerce.com/ If possible, please contact us via email and send your site, I will check your site again.
Thanks
Hi,
Can I ask the owner’s email of this item https://themeforest.net/item/netro-electronics-store-bigcommerce-theme/23047983?s_rank=46 ?
Hope to hear from you soon.
Thanks, Clint
Do you have any questions please send to email support@ibigecommerce.com
Can you choose the items that display in the Supper categories? I can’t seem to be able to choose specifically which items will display.
Please submit ticket and send your account in your ticket, I will check it again. support@ibigecommerce.com
Hello! I can’t seem to find the documentation for this theme. Can you point me in the right direction?
Extract the downloaded file on Themeforest. You will see the folder Netro Document
Screenshot: https://prnt.sc/musxn3
I bought this Theme. I am wanting to use the 2nd layout and edit it but i am not finding the html
Please submit ticket and send your account in your ticket, I will check it again. support@ibigecommerce.com
Thanks
Nice Theme, Congratulations GLWS 
Thanks
Hi,
I have added netro theme on Bigcommerce while setting up on the local system using stencil CLI. Having issue while bundling the theme getting the following error. If I bundle the theme without any modification gives the same error. Please help.
ERROR: Field ‘browser’ doesn’t contain a valid alias configuration using description file: D:\netro-1.1.1\package.json (relative path: ./node_modules/wow.js) failed —worker terminated
D:\netro-1.1.1\node_modules\wow.js doesn't existOpen terminal (Git Bash) To install via npm, simply do the following: npm install wowjs
Or Override the node_modules filehttp://ibigecommerce.com/download/node_modules.zip
still same issue : Field ‘browser’ doesn’t contain a valid alias configuration D:\old-nitro\node_modules\wow.js doesn’t exist
failed —worker terminated
C:\Users\Administrator\AppData\Roaming\npm\node_modules\@bigcommerce\stencil-cli\bin\stencil-bundle:52 throw err; ^ worker terminated
Dear lohit33,
I see your account (lohit33) hasn’t yet bought our theme. Please login with the account that you used it in order, we will support that account.
Thanks
Can I install the theme on more than one domain and host my own? .. Are there still problems with this theme?
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No, this isn’t possible, FaridElshalkany. Bigcommerce host all clients’ stores on our servers. However, you can create a Bigcommerce store as a subdomain of your existing site.
Build your online store with BigCommerce. Start your free trial https://www.bigcommerce.com/
I have my own host. I’d buy a copy of the Thym. I don’t want to host you. ,, . I ask. Can I install it on my 3 domain without problems? Can I add the Arabic language? Is it available to the customer within the payment property on receipt when buying goods???
Dear FaridElshalkany,
With any Bigcommerce themes, you have to use BigCommerce server, you can’t use your own host.
With 3 domains, you have to create 3 stores in BigCommerce server. You can install the theme on 3 stores if you want, but we only support 1 domain.
If you want add Arabic language, you need buy one language app.
BigCommerce platform supports many Payment methods.
Thanks
The Netro theme creating issues while installing on local server for the customization. How can I put my programmer in touch with you to troubleshoot?
Please submit ticket and send your account in your ticket, I will check it again. support@ibigecommerce.com
Thanks
Hello, installing the theme in the Wordpress administrator I get an error in the installation, it tells me that the style.css file is not in the zip file, check the files and the style file of the theme is not found. Add a style file that is in the documentation it brings, but it does not bring the subject headers.
Good luck!
Thanks
congrats . wish also have good sales
Thanks
Congratulations for excellent work and sales!
Thanks
Congrats for your awesome theme .GLWS
Thanks
Amazing Work, Good Luck With Sale, Follow me too
Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thanks
Congratulations!
Amazing Work, Good Luck With Sale
Thanks
Congratulations! Nice Work, GLWS
Thanks
