171 comments found.
I’m not active. help me
Hi.,
Thank you for contacting us.
Kindly send us your issues with clear screenshot or video to get a clear view to help you better.
Regards., DesignThemes Support.
Beautiful theme. Some presale quetions: 1 Why last update is from March? Are you still working on this theme? This looks to me like the best LMS theme that you have created, does not make sense to forget about it after so much work you probably have done. 2 Do you plan to integrate other functions from other of your themes like memberships to this plugin? I need to sell courses in bundle somehow. 3 Can I skip the cart step so when a user clicks on a BUY button she goes directly to Checkout page? 4 Can a user buy a course without being registered on the page? Can the user register at the same time as she buys, in the checkout page? 5 Can I add users automatically to my courses? Can I add users in bulk? 6 I’d like to migrate some courses from another LMS theme, can I create reviews for new courses from existing users so I can replicate their original reviews on the new theme? 7 Can I restart users quizzes? 8 Can I see quizzes statistics? 9 Do you plan to add certificate option? Thank you very much, sorry for asking so many questions.
Hi.,
1 ) Yes , we are working on theme update we will update it ASAP!!
2 ) Sorry , as of now we don’t have membership option . We’ll add this to our future update list to discuss with our team.
3 ) Yes , it is possible . After purchase we will customize the button setting for your site.
4 ) Yes , it is possible . By default our theme work like that only .
5 ) Yes , it is possible .
6 ) Sorry , it is not possible . Because that theme will contain it’s own functionality.
7 & 8 ) Yes , you can.
9 ) We already have certificate option – http://prntscr.com/ocgx7k
Regards., DesignThemes Support.
Thank you very much for all of your answers. I just want to clarify: In Q5 I meant to say manually not automatically, I mean: can I add a user manually to my course when she has not purchased that course? And regarding Q6: So I can not create manually a review for a course and assign that review or comment to another existing user, is that right?
Hi.,
Q5 ) Yes , it is possible , you can assign the student manually here – http://prntscr.com/ocj2qx
Q6 ) Sorry , it is not possible . When you have added the comments , it will show under your name . You can’t assign those comments for other users .
Regards., DesignThemes Support.
Thank you very much. I will follow closely your development on this beautfiul theme
Hi.,
OK, Thank you.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
hi, very beautiful, your theme.
Have a question.
Is it possible to put files in PDF and WORD, video ?
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, Its possible. You can put files in PDF and WORD, VIDEO file format.
http://prntscr.com/o9uz0v http://prntscr.com/o9uyucIf you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Presale Question please: Is it possible to have courses with units/items listed but each unit/item inside the course is sold and given access to separately without buying the whole course i.e. Can I sell by lesson beside selling the whole course? For example, if I have a course that have 3 videos and 2 quizzes. Is it possible to just sell one of the videos or one quizzes with their respective prices without selling the whole course. If possible, will I need a special customization for this?
Hi.,
Thank you for your interest on our theme .
Sorry , we don’t have that option .
Regards., DesignThemes Support.
No updates from 22 march really ?
Hi.,
Thank you for contacting us.
Our support team currently working on it. You may able to get a Updates on this theme with a week or two.
If you need to update plug-ins, Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to helping you!
So ? In a week or two you told me…
Hi.,
Yes, Our team currently working on theme updates. You can get a theme updates for this theme with a week or two.
UPDATED PLUGINS
Kindly refer the below link and video for how to get updated plugins.
http://support.wedesignthemes.com/knowledge-base/how-to-get-updated-theme-premium-plugins/ https://youtu.be/Mrt2hfiyW_Q http://themessupport.com/knowledge-base/how-to-get-updated-theme-premium-plugins/ https://youtu.be/xQijtM8FwUUYou can get the latest version of plug-in files from the link (http://themessupport.com/updated-plugin/ – http://support.wedesignthemes.com/updated-plugins/) as we mentioned in our KB.
Watch the following video to update the WPBakery Page Builder plugin.
http://recordit.co/sNbLDJYl76 http://recordit.co/Vx42KTBwrwPlease follow the instructions in the below knowledge base link for how to update the plugins.
For Ex: Layer slider
http://support.wedesignthemes.com/knowledge-base/how-to-update-layer-slider-plugins/Video: https://www.youtube.com/watch?v=2vyZrLu7gb8
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi, I can’t seem to register for support on your site, I don’t receive your activation email
Hi.,
Sorry , for the inconvenience .
Kindly send us your Purchase Code and MAIL ID via the right bottom form located @http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
I can’t seem to register for support on your site – I never receive the activation email.
I’m having problems with the font awesome icons. They load fine in the header and footer of the site on the home page, but any other page that loads icons in the body, such as if I use fancy bullet list, the icons in the header and footer just display as those strange little squares.
Hi.,
1 ) We have updated your password and sent to your email id – sarah@sagraphics.co.uk . Please have a look at it.
2 ) Kindly send us some screenshot along with your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Is this theme is based on LearnDash, LearnPress or Sensei?
Hi.,
Sorry for the inconvenience, Our team does not support LearnDash, LearnPress and Sensei.,
We have built the theme with our own framework.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Is there a membership option for that themes as for Kalvi? In other words: Does this theme has actually the same options like your theme Kalvi just with another design?
Hi.,
Thank you for the interest in our theme and contacting us.
Elearni is one of the LMS theme like out LMS theme but it doesn’t have the features like kalvi theme. If you wish you can purchase kalvi theme to get all the features.
Kalvi : https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442?s_rank=3
Elearni : https://themeforest.net/item/elearni-education-wordpress-theme/23413046?s_rank=2
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
I have a question, is the update to gutenberg compatibility expected?
Sorry, I have another question. On the presentation page, I saw the possibility of creating quiz forms. is this possibility already present in the theme or do you need an external plugin? Are the modules you see in the presentation a paid plugin? If so, which one?
Hi.,
Thank you for the interest in our theme and contacting us.
Sorry, as of now our theme is not compatible with Gutenberg. We have a plan but we can’t give you the promise to update the theme with Gutenberg compatible.
No, Our theme core features plugin is enough to creating the quiz forms and it process.
If you mean anything else, Please be more specific about your query with clear screenshots to get a clear view to help you better.
Regards., DesignThemes Support.
Hi , I have recently purchase this template and i have some issues on the designthemes-core features plugin that affects the wordpress backend login. When the plugin is activated, and when i go to the wordpress backend login page, the page is only on a white screen. Please help me solve this issue. Thank you in advance
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hello, Do you have HTML version of this design? really great design, I want to buy it for Laravel framework so WordPress theme is not useful for me, If you have HTML version for this design then I can buy? Thank you.
Hi.,
Thank you for the interest in our theme and contacting us.
As of now we do not have the HTML version of this theme, we only have the WordPress Version and PSD version of this template.
WordPress : Elearni – Education, LMS WordPress Theme
https://themeforest.net/item/elearni-education-wordpress-theme/23413046PSD Template : eLearni | LMS PSD Template
https://themeforest.net/item/elearni-lms-psd-template/22815528If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
I am really stucked with your template, I don’t have any option, maybe because I don’t like any other templates anymore, thinking to copy your template from scratch 
Hi.,
Sorry for the inconvenience ,
We are ready to help you . Kindly Confirm your purchase code and send us some screenshot about your issue through the right bottom form located @ http://themeforest.net/user/designthemes . so that we can move forward.
If you need your Purchase Code you may download it from your Theme Forest account > Downloads > choose the necessary product>Download>License certificate & purchase code.
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Note : Yes , you can use our theme from scratch . First of all you have to import our demo . You can import our demo via unyson plugin – http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Regards., DesignThemes Support.
Haha, you got me wrong
Sorry my bad, I was saying that I am making a copy of your home page in HTML as I need your template in HTML 
Hope you don’t mind 
Hi.,
Sorry for our previous reply ,
It is not possible . You have to purchase our PSD first then only you can develop it in HTML . Otherwise it will cause copyright issue .
Our PSD – https://themeforest.net/item/elearni-lms-psd-template/22815528
Regards., DesignThemes Support.
Okay cool (Y)
Hi.,
OK, Thank you.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi, I have a pre-purchase question. How do the user do the payments for paid courses. Using Woocommerce?
Hi.,
Thank you for the interest in our theme and contacting us.
Kindly refer the following link for course payments options.
http://support.wedesignthemes.com/knowledge-base/lms-integrate-custom-post-type-courses-with-woocommerce/ http://support.wedesignthemes.com/knowledge-base/lms-course-payment-gateway-options/ http://support.wedesignthemes.com/knowledge-base/lms-payments/The links comes from our LMS theme.
If you have any queries,, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
1.- You hace the option to put a cart button on the top bar. 2.- I cant go down on the lesson classes. 3.- You have a login for i can prove the system. 4.- Its possible to change any color of the theme? 5.- The course content you can create without using woocomerce. 6.- Exist any certificate creator on the theme?
Hi.,
Thank you for your interest on our theme .
1 ) Yes , it is possible .
2 & 3 ) Please be more specific about your query with some screenshot .
4 ) Yes , you can .
5 ) No , we have integrated our course module with Woocommerce .
6 ) No , we don’t have that role .
Regards., DesignThemes Support.
The image of file content demo were error. can you check it again. And check my website: https://www.topik.edu.vn/. Thanks
Do you have the document for set up and change the error of my website: https://www.topik.edu.vn/
Hi.,
1 ) Our theme contains full dummy content except the images Because of images used in the demo are not included for download, these images are copyrighted. If you are planning to use the photos we can provide the links to buy license.
2 ) Did you refer this section – http://prntscr.com/n892ev , kindly install regenerate thumbnail plugin – https://wordpress.org/plugins/regenerate-thumbnails/
And kindly regenerate thumbnail . It will fix the above issue .
Regards., DesignThemes Support.
Dear admin,
My website (https://www.topik.edu.vn) were 3 problems:
1. I can not change the course list in my website
2. I can not active Plugin “Ultimate Addons for WPBakery Page Builder”
3. I can not set up BubbleMorph effect in website Slide
Can you help me? Thanks!
Dear admin,
When i edit the post or page, i received the Warning: count(): Parameter must be an array or an object that implements Countable in /var/www/vhosts/zila.com.vn/topik.edu.vn/wp-content/themes/elearni/framework/register-head.php on line 502
I can not turn off this warning. Thanks.
Hi.,
1 ) Kindly send us some screenshot , so that we will help you better .
2 ) No need for license to activate the plugin files. Your Plugins are already active. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
3 ) Our theme comes along with slider revolution plugin . But if you want to use the same “Bubblemorph Add-on” then you have to purchase the plugin separately . Because as per envato norms we can’t provide license key for premium plugins .
4 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
1. I can not change the course list in my website
When I edit the course, i just see the content:
type="simple" text="" class="dtlms-title"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi/dt_sc_simple_headingLorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum./vc_column_textLorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi/dt_sc_simple_headingvc_column_inner width="1/2" css=".vc_custom_1527511706114{padding-right: 25px !important;}"Lorem ipsum dolor sit amet, consectetur adipiscing elit nsectet dolor sit amet.Aenean rhoncus diam in nisl efficitur porttito ricitu sleyrunrnm dolor sit amet.Nulla vulputate neque nec posuere viverra hyendhdk kdnejnr dolor sit amet.Sed egestas leo sed laoreet imperdiet yejdku ftry dkemm seim dolor sit amet.Maecenas molestie elit id, quis varius erat tincidunt hwret dhek.Mauris ultricies purus lobortis malesuada elementum wetyuh dolor sit amet./dt_sc_fancy_ulvc_column_inner width="1/2"Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. Aenean rhoncus diam in nisl efficitur porttito ricitu sleyrunrnm dolor sit amet. Mauris ultricies purus lobortis malesuada elementum wetyuh dolor sit amet. Yunm ultricies purus lobortis malesuada elementum wetyuh dolor sit amet./vc_column_text/vc_row_innervc_row_innerdt_sc_image url="19234"vc_column_inner width="1/2"/vc_column_innerdt_sc_empty_space margin_lg="47" margin_md="" margin_sm="" margin_xs="" el_id="1527749096008-6b9b68b5-8225"It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin vitae diam non nibh tincidunt pulvinar lacinia eu odio. Suspendisse sit amet ullamcorper nibh. Vivamus cursus et velit sit amet facilisis. Proin convallis dolor eget ipsum cursus dignissim. Nulla sed augue scelerisque felis maximus semper vehicula non felis. Nunc ut luctus mauris, sed maximus quam./vc_column_text[/vc_row]3. I can not set up BubbleMorph effect in website Slide
I Just want set up the effect look like the demo version, so it not work. Can you help me?
Hi.,
1 ) You have to enable the visual composer builder for custom post type – http://support.wedesignthemes.com/knowledge-base/how-to-enable-the-visual-composer-builder-in-the-custom-post-type-page/ After that you can edit the course page as per your need .
3 ) Our theme comes along with slider revolution plugin . But if you want to use the same “Bubblemorph Add-on” then you have to purchase the plugin separately . Because as per envato norms we can’t provide license key for premium plugins .
Regards., DesignThemes Support.
So i had set up plugin “LayerSlider Responsive WordPress Slider Plugin” in your theme, so it warning it was not actived.
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
We have sent the latest version of the plugin files to your mail. Please update it.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
Hi.,
You have to import our demo via unyson plugin . So kindly refer this link – http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ .
Regards., DesignThemes Support.
Tried again an d agian. But website goes blank.Its useless. Please help
Hi.,
Kindly, send us some details about your query with your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hello there I want to link to the sections in the picture how can I do it
https://hizliresim.com/zjo5kOHi.,
We can’t view your screenshot – http://prntscr.com/n2khbh , can you please resend the screenshot . So that only we will help you better .
Regards., DesignThemes Support.
Hi.,
Sorry as of we don’t have that option .
Regards., DesignThemes Support.
Hello, your theme is really amazing but 0 documentation. It’s difficult for beginner to understand all of the functionnalities. For example, what “classes” means ? it’s like university class ?
Hi.,
Sorry for the inconvenience,
Yes, it’s like a university class, you can create the classes and courses as per your needs.
Refer : http://recordit.co/uaB29N1Ju6
Kindly send us your issues with clear screenshot or video to get a clear view to help you better.
Regards., DesignThemes Support.
Hello, I would like to know, is it possible for customers to enrole and become a teacher ? With frontend submission ?
Hi.,
Kindly send us some screenshot / video about your query so that we will have clear look from our end .
We have front end enroll option – http://prntscr.com/mzfpdr
Regards., DesignThemes Support.
It’s register for customers, I talk about person who want to become a teacher on the website
Hi.,
The customers can simply register as customer from front- end then admin can only have to assign them as instructor.
Regards., DesignThemes Support.
