13 comments found.
Just letting you know, ‘Custom Heading’ is not loading on PHP 8.2.
I’ve: - Reinstalled whole theme - Re-installed all plugins - PHP 8.2
When I click to ‘Custom Heading’ element on WPBakery (Version 7) it’s giving you status 500 error. This doesn’t happen on other elements like Text Block, Empty Space etc…
Also, ‘Menu’ edit on Header Builder does it.
Error: Failed to load resource: the server responded with a status of 500 ()
This also happened couple of times on other themes. You need to patch the theme.
Hi,
Please use PHP 8.0.x.
All assistance will be provided through our Support Center. In case your support is expired, you don’t have to buy a new license of the theme, just renew support is enough. Here’s how to do that: https://prnt.sc/xygsm2
Customer service is very important to us, so on weekdays we promise to react to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Hi, can you please advice me of which of your themes that come with Elementor Pro that I can create the layout like this themes?... I don’t like to use WPBakery.
I am using polylang plugin. I edited the header and footer languages. but the header and footer in other language do not come automatically. always the same language. You didn’t answer my question I wrote 3 years ago, please at least answer it.
Hi,
You can use some language plugins and translate for your menu and all content on your web.
Clearly, this is the problem with translating your content. We can’t support doing it.
Three years ago, we were ready to give you a solution.
All assistance will be provided through our Support Center. Customer service is very important to us, so on weekdays we promise to react to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
No, I think you misunderstood. The problem is; menu tr appears only on project pages, but not en.
Hi,
I checked your site. When user click en language. It should go to tr language. Taht mean, you need to translate all menu to en lanuage.
This is problem of translate menu name to another lanuage. The problem of menu translate doesn’t related to bug of theme. This is problem of how to translate and use language plugin.
You should contact to your old developer.
Regards, The JWSThemes Support Team
I already wrote the whole menu to you because it doesn’t work even though en tr is translated. I’ve done a lot of multilingual sites before. this issue is all about theme. You didn’t reply to me 3 years ago. Will you deal with this issue now? If you want, I can give you my panel information.
Hi,
The problem of translating menus from “en” to “tr” doesn’t relate to the theme bug. This is a problem with the language plugin. Back 3 years ago, we also will reply the same now.
Regards, The JWSThemes Support Team
I want to install the wpml plugin but is it paid?
Hi,
Every website should use a WPML license. That mean, WPML plugin will validate license for every site. So, if you want to install and use the WPML plugin. You should buy it.
Our theme is compatible with the WPML plugin. You can open the ticket to their forum. They will help you. The JWSThemes Support Team
Regards,| Support |
I need to edit the menu locations for the polylang plugin, but I don’t have access to that page. how can i fix it.
It’s been 3 years and you still haven’t written a solution to my problem.
Hi,
You can use some language plugins and translate for your menu and all content on your web.
Clearly, this is the problem with translating your content. We can’t support doing it.
Three years ago, we were ready to give you a solution.
All assistance will be provided through our Support Center. Customer service is very important to us, so on weekdays we promise to react to all help questions within 24 to 48 hours (a bit longer over the weekend). You might receive a response from us while we are online extremely quickly due to different time zones. Our time zone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Congratulations, very good design. I have a question… Projects grid in demo home 1 is filtered with categories, can I filter projects grid with tag? Thanks
Congratulations! Great Work, GLWS
Thanks! 
Congratulations! Nice Work, Good Luck With Sale 
Thanks!
Congratulations! Nice Work, Good Luck With Sale
thanks
Hello, Hope this theme to become trendseller because i love your design, Congratulations.
thank you
