47 comments found.
I have sent request via Support for over a week now and I got no notification of response or even a response up till today. Whats happening? Its not like I’ve exhausted my purchase support.
Now I have another issue i would like to resolve. I hope you guys will give me a response this time
please go item page and use support tab and send your request from your buyer account.
The same support I sent message through and no one replied. Maybe I missed my way. Please send a link to the support page.
Go item page and click support tab
Done. Please check and respond. Thanks
Hi, I bought this template, please guide me, how can I make the template like livepreview? i want to install livepreview an then change it
Please use item support page.
The theme is great and well coded, Sadly it doesn’t support RTL languages, Hope you consider adding such support in your upcoming updates. Thanks.
We will consider
Isn’t it compatible with elementor?? 
No. Unicord and many our themes based on wp bakery. If u need anything please use item support page.
Hey! Got that theme from elements and I have a plenty of questions: is it ok that your team members CAN’T snow more than 5 items? total number of posts and custom hover background image doesn’t work!
Hi, I am looking at the live preview og this theme in the HTML version: When I open the menu, the second level links appear horizontally replacing their parent. In the WP version they appear vertically below the parent. Is there a way to make it like the HTML version?
please can u send your request from item support page with screenshot explanation ? Thanx
How i can add WPML languages? For example http://prntscr.com/q2wur3
that automatically appears when wpml is installed and configured
Hello. I installed WPML and added a second language, but nothing appeared automatically
Please send your wp admin and your requests to luitelbj@gmail.com
Hello. I wrote two letters yesterday and today, but did not receive an answer! answer me please. My mail info@site-m.kiev.ua, site https://sky-vision.com.ua/
He answer you please check your email
Hello. I need to change the content on the home page, but when I delete the block with the portfolio, the next one appears at the top and the animation is not visible How i can change this page? Thank You!
http://prntscr.com/q0mvb1- this screenshot without portfolio and its my big problem. How i can decide problem?Please could you send email me ?
Ok I forwarded to developer he will answer you
Hello! When can i get an answer to my ticket?
Please to make sure can u resend again to luitelbj@gmail.com
I would like to purchase but would like to find out if I can make the menu horizontal in the header and not the burger menu. Is that possible?
Yes we have options for horizontal or sandwich menu
After purchase contact us
Hello,i bought your template, but I dont see page with this animation! http://prntscr.com/p8ma6f. I bought the template just because of this page! My site https://sky-vision.com.ua/
Hi there please could you send email to katmerayt@yahoo.com
Hello! I plan to buy your theme, but I’ve 2 questions: 1) Can I mute sound on menu? 2) Can i disable this preolader? https://prnt.sc/oz566s Thank you
And supports theme WPML or other plugin for Multilingual ?
Yes wpml support about sound control and preloader after purchase contact me
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Can anybody help?
How can I change the preloader image?
How can I change the header at the top of pages so it isn’t just black but an image?
I’ve found it all in custom fields, but there are no ways to upload? So confusing. I bought this site 6 months ago but gave up then, way beyond my skill level.
Please send email what u need to our developer stthemeteam@gmail.com
Tried that and they told me you don’t make this theme.
Im sorry he is the developer luitelbj@gmail.com about you requests
He asked me for my WP login, I feel a bit uneasy about that.
Does it come with child theme?
Yes
instead of putting a video in the background of the header, I would like to put an image. How can I do it? I only have the option of video and color.
I solved this adding this line above video tag http://prntscr.com/o2qegf but it would be very useful to be able to choose between video, color and image in this section http://prntscr.com/o2qfat
we will add that option in upcoming release.
Hello, your Footer isn’t working anywhere in the Wordpress Theme. Please fix! It works on sidepages but not on the homepage somehow…
Please could You send email screenshot of issue ?
It’s been more than 2 months we have requested for a feature to add video with hero slider. The team has promised to implement the feature soon, but not done yet. I have sent follow up emails and no reply now.
Hi, We just replied in your email. Please check the email.
Thank You
Need help!
How to change portfolio module button “Case Details” to “Learn More”?
Also I want to change portolio item default link from
to
is this possible?
Please help, thanks.
Please send email
I already emailed you in luitelbj@gmail.com
How to change portfolio module button “Case Details” to “Learn More”?
please send me your wp admin infos I can do it for you
i’ve sent it. kindly check. thanks.
Infos doesnt work
i’ve send new email.
Ok checking
Nice theme
Thanks
Hii, love the theme its strat forward with no crap. However i found one issue which will be critical for me. The video home on your demo doesnt work properly it only shows video and content if i scroll a bit https://unicord.themeshop.co/home-page/video-bg/
Hi there Video bg demo works fine when you scroll down header get opacity 0
Well when you click on link i shared its open like this https://4.bp.blogspot.com/-6XyACbC2KoY/XJi90_msUKI/AAAAAAAAGwE/ZBpkpWPDCN0xd-O2p8ajHwYsIpEpCVIOACLcBGAs/s1600/ss1.jpg and only when you scroll down just a little it shows video here is the screen shot https://1.bp.blogspot.com/-mLCSIJ2irbI/XJi90_FCXDI/AAAAAAAAGwI/FPDwGDa58J8MvVJg2PR5CE4jHt34vWSVwCLcBGAs/s1600/ss2.jpg . It looks fine when you go via themeforst because of the themeforest frame at the top because it already creates a little scroll down. I have test it on 3 different computers.
I check from direct url http://prntscr.com/n2n55l looks fine. can you tell me which browser is this ?
Google Chrome, Firefox and Safari i have used all three, just click this link in your chrome https://unicord.themeshop.co/home-page/video-bg/