16 comments found.
Hello friend, I have a problem in the mobile version. The main menu does not appear and the purchase button does not appear when entering the selected product.
The page where I am using the theme is www.lasuculenteriamx.com could you help me to know what I am doing wrong, please.
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hello, I already gave you access, I need the purchase button in the mobile version
Hi mate,
We have responded to your email.
You can check your email!
Kind regards!
Hi, i see that metafields editor is requiered, but it’s a paid app now, can i use any other free metafields related app? I downloaded through envato elements. Thanks
Hi mate,
You can use Metafields Guru app: https://apps.shopify.com/metafields-editor-2Kind regards!
Thanks, is there a deeper documentation or tutorial? I couldn’t find how to change the color that appears in the color swatch square option to match it with the variant. Also i can’t find the header promotion setting. I would appreciate if there’s someplace where i can find this info.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Didn’t get back to me by email. Here’s the site demo: slider button isn’t showing on mobile, and can’t find where to add the color of the product, to show in the little squares on the product card and product pages. Also i cant activate header promotion. https://ps9d58jbywq1370a-2296414267.shopifypreview.com
I wrote a new email with more details and screenshots, can you get back to me please?
Hi mate,
We have responded to your email. Please check your email!
Kind regards!
Hi, I’m looking for a multi brand template for shopify. The shops can be reachable from their own link and once you’re into the shop, I’d need to avoid to go to the other shops, unless you come from a certain “global url” where you have all the links for the different stores. Is this template able to support such requirement?
Hi mate,
Thank you for your interest in our theme.
No problem! Apps from the App Store by Shopify can help you with the features you want: https://apps.shopify.com/search?q=multi+vendorAnd Nemi theme is compatible with all valid applications on the App Store by Shopify.
Nemi really is a very wonderful theme. Hope you will buy Nemi Theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Hi, I wrote an email where I explain exactly what I’m looking for. I don’t need a multi vendor app, I just need to showcase different brands with different layouts and different home pages. I don’t get if the theme can run the 6 different home pages together or not. Please reply to my email, I wrote from info@al1supply.com I just sent again the email with some further infos.
Hi mate,
You mean: multi store (different brands with different layouts and different home pages)
No problem! Nemi theme can run the 6 different home pages together.
However, you need to contact Shopify’s support team in advance to help you create the store (6 different home pages together): https://help.shopify.com/en/questions#/contactNemi really is a very wonderful theme. Hope you will buy Nemi Theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
The subscription button on the popup does nothing when clicked.
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
Im having issue with my add to cart not showing on product pages. Need help ASAP
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
The subscription button on the pop-up is not working
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
I’ve emailed, I’ve purchased the theme, I’ve sent the purchase code. I’ve also invited you by email to login into the Shopify account. Can you please provide me with the prompt help you said you would? Or at least let me know something? Thanks
Hi mate,
Please tell us the URL of your store, so we can know who you are in a lot of our customers.
Kind regards!
Hi, I have got your Nemi theme from Envato Elements subscription with a valid license. On setting up, my store on mobile does not show add to cart button. Could you help me with the same? It’s a bit urgent. Thanks!
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you quickly!
Kind regards!
hello this doesn’t look like what I requested how to I get refund
Hi mate,
We are really sad because our products do not satisfy you. Our technical team has checked Nemi theme, we do not encounter any errors arising from our products.
Please re-install the theme again and make sure you don’t experience any problems with internet speed, computer related issues.
This is a passionate product of our product development team. We are sad because the product doesn’t satisfy customers. Hope you find any problems difficult to use, let us know.
We appreciate your interaction. We will support you all time. Please send your issue to our email address. We are always ready to assist you.
Thank you so much.
Kind regards!
I purchased your Nemi template for shopify purchase code e8e27cfa-e605-4c35-be19-7f8424f72dee of 11 January 2019. I’m having trouble configuring the mobile menu, can you help me? In addition, the theme does not include the add to cart button on mobile phones, neither on the pages of the collections nor on the product page. You can help me in solving these problems. Thank you
Hi mate,
Thanks for your purchase code!
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it for you.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account
Kind regards!
Pre-purchase question: Can you put a fullscreen video on the slider?
Do you also have the subscription pop up feature? Coz I saw it when I first look at the preview but it’s not listed on your features. I like a pop up subscription that can be integrated with Mailchimp. Please advise.
Hi mate,
Thank you for your interest in our theme.
Regarding your questions,
1) Can you put a fullscreen video on the slider? >>> Currently, Nemi theme isn’t available this feature. However, we will support doing it for you.
After purchasing the Nemi theme, please contact us via: engotheme@gmail.com
We will help you quickly!
2) Subscription pop up feature >>> Of course, it has been integrated with MailChimp, you just need to use it. Very easy and fast!!!
Nemi really is a very wonderful theme. Hope you will buy Nemi Theme and become a our dear client 
We believe you will be satisfied
Kind regards!
I need like a youtube or vimeo or any file type of video that I can easily add and change later on. Will it be on the interface? Would it be easy to add?
For the subscription feature this is a plugin that it is included on this theme? Is it easy to customize?
Thank you for clarification.
Hi mate,
1) Video in Slider >>> Your request is possible. However, it is not available. We will only do it for you. So there will be no preview of it. After purchasing the Nemi theme, please contact us via: engotheme@gmail.com We will help you quickly!
2) Subscription feature >>> Of course, it is available in our theme without any app. You only need to enter “your MailChimp form action URL” in Customize and you’re done.
Very easy and fast!!!
Kind regards!
Ok thank you. I hope you can include the video slider in the future. Will you let me know how to do it, when I need to update the video content.
Let me think about the theme…so far it’s your theme I like.
Hi mate,
Thank you. Looking forward to hearing from you soon.
Kind regards!
Does this theme have instagram feed?
Hi mate,
Currently, Nemi theme don’t have the functionality you require. However, we will do it for you. After purchasing the Nemi theme, please contact us using via: shopilaunch@gmail.com, we will help you quickly!
Kind regards!
I purchased the theme. Now I can’t find where to change the color of the ADD TO CART button. Why is the general button color not showing? Also the bar at the footer, I wanted to change that color but I can’t find where to edit.
Hi mate,
You can edit it in file styles.css: - Button: http://prntscr.com/mauunu - Footer bar: http://prntscr.com/mauv3c
Kind regards!
I emailed you, please check at engotheme@gmail.com thank you in advance for your help.
I can’t find the mailchimp action form? How do I get that?
Hi Mate,
We have sent an email for your question, please check your email
Kind regards!
Hello this is urgent, please check your email. The mobile side menu is not showing the menu at all.. very frustrating. This is supposed to be simple and yet it seems like it’s not working at all..
Hi mate,
We have responded to you in detail via email. Please check your email!
Kind regards!
Congrats for your awesome theme .GLWS
Thanks so much
Great Work, Congratulations! Good Luck With Sale 
Thanks so much
Congratulations! Nice Work, Good Luck With Sale
Thanks so much
Congratulation! Nice Work, GLWS
Thanks so much
