Discussion on Tulip - Responsive WordPress Blog Theme

Discussion on Tulip - Responsive WordPress Blog Theme

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49 comments found.

Currently, this Theme is Free of the Month. Can I get Support if I installed it into my site? Even if i got any error

Hi, To get support and maintain your website with Tulip theme updates in next months you have to buy it. Thanks!

How can create Authors ?

Just go to users, create new users and set role as author.

The demo data doesn’t include the pages that are in the live preview with the custom layouts that you advertise as far as I can tell after purchasing the theme, parsing the meta data and then importing everything. Is this true? Part of the reason I bought this theme is so I could easily just modify those layouts with my own content.

Hi,

We are sorry to hear that and we think there’s misunderstanding of how theme works!

You could modify and customize all theme using Customize panel.

Let message us at support@flatlayers.com and we will answer your all question and do our best to help you!

Kind regards, FlatLayers Team

Hello,

Firstly, can I say I have been searching for a theme for my website for days and haven’t found one as gorgeous as this one!

I want to purchase it but I just wanted to know if there is an option where the author name, date and time on the posts could be hidden or deleted?

Many thanks in advance :)

Thanks :)

Yes, you can hide author name, date, tags and comments. Theme has tons of options and you can customize it as you want from Theme customize panel.

Regards, FlatLayers Team

Vafpress Post Formats UI import error,

please fix the Vafpress Post Formats UI import error, (Download failed. cURL error 28: Connection timed out after 10000 milliseconds)

also the demo xml file did not upload and install everything

We are very very very sorry. We don’t know how to apology but we think the new Tulip theme update will erase our mistake.

We are waiting your feedback :)

Unfortunately, my support expired before I could get a solution to the Instagram feed not working. Has that been corrected yet?

Yes it’s working now. You can check demo! Anyway, we are going to fully update theme this month. We are working to improve design, theme options and user experience!

Is there a trial version for this theme?

You can check demo! Themeforest doesn’t support trial versions! And we are sorry for dely!

Hi there, i have just bought this theme and none of my images from my 500 posts are appearing on the home page.. i found out that i can fix this in the posts one by one by selecting Image Post type for every post, but this would take me days.

How do i make the featured images just show up like any other theme would let me?

Thanks in advance, James.

Check your ticket James :)

I have Tulip 1.2. If I renew my support, will I get the update to 1.4? Thank you.

Sure, if you renew your support, you will be able to download latest version of theme!

Hey there,

I tried to add my instagram account to the Social Networks page but after saving and refreshing, its gone. Basically it only seems to work for twitter, facebook and google + (the original 3 that came preloaded with it.

I’m running WP 4.9.2. Any help would really be appreciated! Thank you :)

Hi,

Please go to our support center and submit a ticket with all details and your website link and we will do our best! https://flatlayers.ticksy.com/

Thanks!

Hi flatlayers team, 1. your ticket submission isn’t working. its always “connection lost” or “wrong purchase code” so I’m sorta forced to ask you here>

2. The original submission:

It seems that when I’m using the Tulip theme, I can’t upload my logo to replace the original “tulip” logo at the header/search bar. Going via the theme options has a greyed out “upload” button and despite it saying uploaded successfully, it doesn’t upload anything (the logo is in JPG and is currently hanging around in the backend)

What can be done?

Thanks!

I apologise for lumping my question here but I kinda need this running ASAP. Thank you!

Hi,

You need to submit a ticket using envato account your purchase account from. And please use our support ticket system. It’s working good and better than comments for you and us.

I don’t understand the problem enough. So please provide me with a screenshot for this problem.

Anyway, to change logo just go to Appearance > customize > header settings and upload your logo.

Please use our support center!

Kind Regards!

Hello. We use version 1.2 of your Theme. The Link to a blog-Category does not work correctly. It shows one of the posts in this category instead of the overview. Do you have an idea what goes wrong?

Hi,

Please go to our support center and submit a ticket with all details to check and solve it as soon as possible.

Regards!

Your ticket system is unavailable.

It’s working, please try again :)

I am trying to add the Instagram Slider to the Instagram Footer Widget for the Tulip theme and for some reason it only displays in the leftmost 25% of the footer area. Any idea why?

We need to check your website to understand the problem. Please, go to our support center and submit ticket with all details :) https://flatlayers.ticksy.com/

Hello. So far so good. Documentation is excellent. My one issue is that images are not showing up in my posts or on the homepage. I have the images set as ‘Featured Image’ but to no avail. Thanks so much for your help. my devsite is http://tresa.uncoverd.co/

Hello,

Please check your ticket on support center :)

Regards!

We just installed this theme with wordpress 4.7.2 and seem to have a pagination issue described above. goes to page/2 and gets a not found

Just to follow up it works on categories just not home page. I just get the 404 oops page.

Ok I was able to solve this. It was due to custom permalink formatting. I switched to a different one and it worked fine.

Great :)

If you need any help please go to our support center and submit a ticket.

I believe the theme is missing style code of some sort. I have uploaded the theme and while setting up the site, I do not see an option to add a slider to my home page as see in the demo option.

I have just seen the post above

Great :) Just go to any post. Add featured Image and make it sticky. Please, read documentation carefully.

Hi, does anyone know how to activate the slider please ;(

Hi, Just go to any post, add featured image to it and make ti sticky post and it will automatically display in slider.

Tulip theme comes with extensive documentation will help you to know all tips required to create blog like demo.

Download full ZIP theme package > Extract it to normal folder > Documentation > index.html open in your browser and read it carefully.

Read Posts section.

Please, If you have any question go to our support center https://flatlayers.ticksy.com/ and submit a ticket.

Regards, Hesham

Hello, I could not find any info about how can I contact you? Could you pls tell me hosting requirements? php version?

I just bought hosting on godaddy and they told me to ask it before I buy template

Hi, there is no special requirements. Just to be able to install latest version of WordPress.

And you can contact us through our website www.flatlayers.com and if you need support just click on support tab in our website and submit a ticket.

Regards, Hesham

Hi, love the theme! Quick question, how can I remove the black lines from the sibebar widget titles? The ones that are placed before the title.

Hi, please go to support center and submit a ticket https://flatlayers.ticksy.com :)

Hello,

I cannot seem to find the Subscribe email widget for the sidebar? Where do I find it?

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