Hi There, thanks to purchase our file, please open on3step.js inside in folder js, and make sure all variable for preloader removed, if you still getting trouble, please sent your link or your file to desmon25@live.com, many Thanks

Removing the 2 variables of the preloader in that js file does not fix the problem, sorry. Please just supply the fix. Thanks

Hi There,

Please sent your js file and html file, to my mail desmon25@live.com, i will sent and help you tommorow

many Thanks Desmon

Tomorrow is not good for me, all I did was remove line 16 to 42 and line 65 to 74. Then removed from html file. Sticky header still just hangs. Most themes I have used you can just remove the html for preloader and it still works.

please sent your html and js file in my mail, many Thanks

It is just the ones I downloaded

ok please wait let ne check now

thank you

Hi copy and paste this code on3step.js on line 66

/loader.fadeOut( 'slow', function() {
       "use strict";/
       // opening slideup
       bgpreloader.fadeOut( 1500 );
       // animated transition & scroll onStep
       onStep();
       // stick navbar
       navdefault.sticky();

// responsive part tap menu
      jQuery('.menu-item span.span-drop, .parent-menu span.span-drop, li span.span-drop')
            .on('click', function(e){
              e.stopPropagation();  
              var $ul = $(this).closest('.menu-item, .parent-menu, #menu-center ul li').find('ul');
              $ul.slideToggle();
            });

// mobile icon
    jQuery( ".navbar-toggle" )
        .on( "click", function() {
            menumobile.toggleClass( 'menu-show' );
            navdefault.toggleClass( 'fullHeight' );
        } );
/} );/
// end function

you need to remove loader.fadeOut( ‘slow’, function() { “use strict”; and this } ); // end function

please sent your js to my mail if you still getting trouble, many Thanks

can you not send me the file to my order email address? I am not a coder like you