3670 comments found.
Hello, kindly reply my email about the demo please. Thanks.
Hi again.
Yes, we have checked and replied the email. Please give us your site info. We will help you check it again.
Thanks.
hello … please check your email … it is urgent. thanks.
Yes, we have checked and fixed the issue on your site. Now it working again. Thanks.
great… thanks very much team… best support ever!
Thanks.
I have Google Adsense code, when i add code at header.ph then following errors appears ””””Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.”””””””””“
Hi.
Thank you for contacting us.
Maybe you input the wrong code, missing the close tag or script. Yes, you also can use FTP to change the source code.
Thanks.
i input correct code, but same issue
Yes, please give us your site info. We will help you check it again.
Thanks.
site information email sent to you .
have you done the above task?
Yes, we has received your email. We will check and let you know soon.
Thanks.
Hi,
This is a pre purchase question. Is there any option to enable user to submit application for same job for multiple times? This feature is very important as I need user to be able to apply for multiple times.
Thank you.
Hi.
Thank you for contacting us.
Sorry, with our current logic, with one user, you can apply for the job only one time.
You also can set the application for a job without login, so it will let the user can apply for the job without user and apply multiple times.
Thanks.
Hi,
Thanks for the quick respond. Is it possible to hire your developer to customize the plugin? The features of your theme is what I needed, just lack the multiple submission function. Really hope to get it on this theme.
Thank you.
Yes, you can hire our developer to customize that feature.
Thanks.
Hi,
Noted on that. I also noticed that all jobs have to share the same application form. However, in my case I need to add custom selection in each form. Any way to achieve that?
Thank you.
Yes, we use the same form for the Application. We can’t help you custom the form for each the job. We have support the custom field for Application form. So you can add more field to this form as you want.
Thanks.
Hi,
I am currently having problem accepting or rejecting job application using the manage application dashboard. Message “No application approved” appears whenever I approve application. Please assist.
Thank you.
Hi,
I am currently having problem accepting or rejecting job application using the manage application dashboard. Message “No application approved” appears whenever I approve application. Please assist.
Thank you.
Thank you for feedback us.
Can you submit a ticket to our site and give us your site info? We need to check it on your site first.
Thanks.
Hi, I have created a topic on your website, please assist. Thank you.
Yes, we have checked and reply to the ticket. Please give us your site info again.
Thanks.
Hello
Is there a mobile Android app?
Hi.
Thank you for contacting us.
Sorry, the mobile APP not available with the theme.
Thanks.
Hi, Hope you are doing great, I have the following three issues. 1. when I click on the Forget password its show me “404 Not Found” 2. from Admin panel >> Resume – I can not see any the resumes 3. for Employee Package where Employer find the downable files which i upload in woo-commerce product.
Thank you
Hi.
Thank you for contacting us.
Can you submit a ticket to our support site and give us the back-end access? We will help you check it again.
Thanks.
Thank you for quick response, I don’t find any option on your support website “submit a ticket” can you please share the link, I only find on the page is “Create New Topic in “JobMonster” and dont want to create any topic
Thank you
Yes, please create a new topic then you can reply the topic with private option. https://prnt.sc/ndln7x
It will protect your site info.
Thanks.
Sorry to say but your support is too slow, Yesterday i sent ftp ;login detais to team today they said your FTP details are wrong, FTP details are correct (I sent after test to your team. This is urgent work. please improve support.
Hi.
Thank you for contacting us and sorry for the late response.
Yes, we still checking your site, we need more time to check the issue.
Please wait for us.
Thanks.
Hi again is it possible to add a checkbox “unlimited” for “download resume attach file limit” in a job package and not just a number ? like the checkbox unlimited posting. thanks a lot
Hi again.
Sorry, with the current version, we don’t have that option for download resume attach file. We will consider about that config on the next time.
Thanks.
thanks a lot
going further in the process, I found that if an employer subscribes to a free job package (package where I did not authorize the download resume of attached files) then if a candidate applies for one of these jobs, the employer can to contact the candidate but he still can not download the resume attached file? can be done as for the contact details of a candidate that is to say that they are hidden unless the candidate applies or the employer has access to all the details. sorry for my poor english
Thanks for the feedback. Maybe we missed for resume attaches file download. It is correct, the employer will able to see the candidate contact details and attach field when they received the apply from this resume.
We will check our logic again.
Thanks.
thanks a lot
Hi Again, i have sent another email, can you respond please. Thanks.
Yes, we will check and let you know soon.
Please wait for us.
Thanks.
Hi, In all Job menus, only 10 number of jobs listed, then pagination starts in each menu. But I need to show more jobs in each menu. How to increase the jobs counts in menu e.g 20, 25. Is it possible in Jobmonster?
Hi.
Thank you for contacting us.
Yes, you can increase the jobs count on the job page. It gets the same setting with Settings/ Reading/ Blog pages to show at most.
Thanks.
For info, I have downloaded the latest version (12 April 2019) : themeforest-10965446-jobmonster-job-board-wordpress-theme
I have installed and activated the JobMonster theme …
Please enter your license key to enable updates to Noo JobMonster. Complete the setup now.
After clicking on “Complete the setup now”, the message below appears :
Sorry, you are not allowed to access this page.
Please how to fix this issue ?
Hi.
Thank you for contacting us.
Please give us your site info, admin and cPanel account to our contact@nootheme.com email
We will help you check the issue soon.
Thanks.
Hi Team, it will be great if you can please respond to inquiries – if it takes this long to respond to pre-purchase enquirers, i wonder how long it will take to respond to support needed. kindly check your email or check spam box if necessary. thanks.
Hi.
Thank you for contacting us.
We have checked and replied the email.
Please check it again.
Thanks.
Hi Thanks very much, i have sent another email. i await your response pls. Thanks.
Yes.
hi
In the resume form. There is file uploader called “Upload your Attachment”. After attached a file, where can candidate, employer or system admin get/download this attachment? Many thanks.
Best regards
Alan
Hi.
Thank you for contacting us.
The attach file will display on the resume details page.
Thanks.
Hi, Can you please respond to the email I sent your email address – contact@nootheme.com. it is an urgent pre-purchase inquiry. Thanks.
Hi.
Thank you for contacting us.
We have checked and replied the email.
Please check it again.
Thanks.
Hi Team,
User registered as candidate. He updates the resume. On location the auto location options is not working. In the backend on the map location settings google map is chosen and the api key is entered.
Can you please help as to what could be the reason for the auto location not to work.
Thanks Aparna
Hi.
Thank you for contacting us.
With the last version, we don’t use the map for Job Location. That is the reason you don’t see auto location option in the resume submit the form – location field.
Thanks.
Hi.
Ok & thanks.
But when the candidate tries to enter his location while submitting the resume the location is not getting added.
Now in the jobmonster admin menu – settings – location i have unchecked this “Enable Google Auto-Complete – Using Auto-Complete from Google Map for your location input”
The candidate enters a new location which is not getting saved at all. Should we have to populate the towns and cities for the users to select. If yes where and how.
Also, Checked the documentation for this where it was mentioned “Allow User Input: Check this box so that users can add new locations when they post a job”
But this option is not available in the backend.
Please let me know as how to proceed further on this.
Regards Aparna
Hi Team,
Please do respond.
Regards Aparna
Hi again.
Sorry for the late response.
We have checked our theme again, the option Add new location just available for post job, not for the resume posting.
Please give us the site info to our contact@nootheme.com email. We can help you check the resume location save issue.
Thanks.
Hi Team,
Thanks a lot. That would be fantastic.if you can help me in resolving this.
Thanks again Aparna
Yes, we will help you check it again.
Thanks.
Hi Team,
Sorry but i was not able to understand.
I checked again but the user (candidate) when updating resume not able to input new location at all. I have provided the user and password for the candidate already.
If you are looking at it and i am jumping the gun then i am extremely sorry. Shall wait for your response.
Thanks again Regards Aparna
Presales question :
Do demos include prebuilt non-jobboard pages (like “services”, “about”, “blog”, etc.) ?
Hi.
Thank you for contacting us.
yes, All our page in the demo will include in our theme demo data.
You can easy to install the dummy data content by one click install.
Thanks.
Hi 1-is it possible to put an icon “print” with the share buttons on a job
2- on a job the “bookmark job” button is at the bottom of the button of the page next to apply button. Is it possible to put a button in the header as for candidates (next to the social icons)?
thanks
Hi.
Thank you for contacting us.
1. The print function doesn’t available with the job, but if you want, we can provide the custom service to help you add the feature.
2. To move the bookmark job icon to share position, it need to change the source code.
Thanks.
thank you for your reply. for the 1. it does not matter. for the 2 is this considered in your future versions? because it often comes out when I ask for feedback from users
Thanks. Yes, we will consider that position, because it also depend on the design.
Thanks.
I’m waiting for your response on your support website nootheme. also your website not working. please give me reply. This is urgent.
Hi.
Thank you for contacting us and sorry for the late response.
We have back to work, we will check and reply your ticket soon.
Thanks.
Is it possible to remove the register Button from the main menu and just live the login button? I would like to place a different register button within my page content.
Hi.
Thank you for contacting us.
To disable the register menu button, please go to Customizer/ Header/ Navigation Bar/ and check the “Use Button to show at user menu” config.
Please check it again.
Thanks.
How can i edit the pop up that comes up when you press Register Button on the main menu.
Hi.
Thank you for contacting us.
This is default content of our theme, if you want to edit the register form, you need to change it via the source code. Please tell us to know what is your edit content? We will help you check it again.
Thanks.
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