33 comments found.
demo not work ?
Hi,
My server is down. I’m fixing it. Thanks !
Does it supports opencart version 3037
Hi,
This theme supports OpenCart version 3.0.3.7. You can use it for your website
This theme is not installing properly. You offered to help but your support is very slow. We are a long way behind on our schedule impacting our company badly. Please respond quicker and get this sorted out.
Hello,
You can follow your email and provide detail. We can help you
I have sent a message to you – please respond.
Please, you check check your email and follow
I checked our emails. We had to give up on the theme because when we contacted you, you did not respond properly or support us. We have asked for a refund but have had no response to that as well.
Please, check your email again
Hi. Where is changelog? Last Update 19 April 19, but i can’t find what exactly updated in template.
Hi,
We updated preview image. You don’t need update theme. Thanks !
Thanks. But the question is same: where is changelog?
We updated image. You don’t need update for your website.
Hi, How do I set Bigone2 as the default? I have the default Bigone1 set. When I installed only a template, I had the option of: OC Theme configuration – theme database. It is not a quickstart installation. Now: OC Theme configuration – Choose store 1 (default) and System – Settings – Bigone1 (default). It can not be changed to Bigone2. Thank you for your help
I’ve adjusted my default Bigone1 to my mind, so ok.
Hi,
You can see documentation in the package download for change home page.
Hi, Is a live demo installation available?
Hi,
You can install quickstart. After you install your website like our demo.
Ok, I installed a quickstart and I got a demo
Yes, it will like our demo
Is possible to set left vertical menu always fixed in any page and the “refine search” down the fixed menu?
Hi,
It is possible to set left vertical menu always fixed in any page and the “refine search” down the fixed menu
Hello,
I updated opencart version 3 and previous where footer static had options to edit that is now not there, I checked the documentation and its no longer part of the CMS block, how do it edit the information?
Hi,
You can contact themesplaza(at)gmail.com. Our team will check and help you
Hello, could you tell me how to set up BigOne 2 layout as a default theme in Store Settings?
Hello,
You can see documentation in the package download. If you need help you can contact posthemes(at)gmail.com. Our team will help you
how can i change the homepage layout to bigone 4?
Hi,
You can see documentation in the package download for change homepage. If you can’t do it, you can contact posthemes(at)gmail.com. Our team will help you
After I install the module OC Theme Configuration, I get this message:
Parse error: syntax error, unexpected ‘ModelBlogOcblog’ (T_STRING) in /home/......./public_html/admin/model/blog/ocblog.php on line 1
Hi, You can contact posthemes(at)gmail.com and provide detail. Our team will help you.
Ajax does not work for next pages and filters !! when I upload more products, and subcategories broken in top categories and vertical categories…
You can contact posthemes(at)gmail.com and provide detail. Our team will help you.
I sent it but Why update theme in your themforest??
You need follow your email. We will help you
tekinbaris(at)hotmail.com , thanks..
We’re checking your email
Hi. I installed the template via Quick Start. How I can assign demo 3.0 as default ?
Hi,
You can install quickstart in folder opencart 3.x
I already installed it from QuickStart. How I can set demo 3.0 as default theme ?
Quickstart is Opencart 3. You can contact posthemes(at)gmail.com and provide detail. Our team will help you.
Not Opencart 3 but DEMO Theme 3.0: http://prntscr.com/j1ll9f
You need read documentation for change home page. If you can’t You can contact posthemes(at)gmail.com and provide detail. Our team will help you.
this theme has layout content editor or not?
This theme used layout content editor
i want purchase the themes bigone dose it support opencart version 3.0.2.0
Hi,
This theme supports opencart version 3.0.2.0
last thing dose it support RTL?
It doesn’t support RTL
No problem, but can i customize it from my side make it RTL meaning not encryption? and is there any copy right written under my site after purchase?
You can customize RTL for your website.
I purchased the bigone themes if i got issue i will get back t o you. thank you
does it support multi vendor tool?
Hi,
It isn’t available.
good afternoon, I bought your template and there is a problem, I use the store Russian language and I need to translate the mobile menu categories, and add a few references how to do it?
Hi,
You can contact posthemes(at)gmail.com. We will check and help you
Hi, New bigone opencart3.x version is very slowly, old vers.so fast why? i want to use new version of bigone. Can you check the new version? thanks…
Hi,
You can contact us. We will increase speed for you.
I sent it last week but there is still no return from “http://plazathemes.com/tickets/” Link.
You can wait and check your email
Dear concern, i just waiting… sorry your support is very very bad, bigone opencart3.x version is very slowly, i buyed opencart3.x but i use 2.3.02 vers.
You can contact posthemes(at)gmail.com
I bought extended support for 12 months, the frequency of replying the ticket is 3 days. Any special membership to fastrack support i will pay.
http://plazathemes.com/tickets/tickets.php?id=13357Please check it.
Hi,
We’re checking your ticket.
Support Dept
this link not working by giving email and ticket no?? how to contact back
Hi,
You can follow your ticket http://plazathemes.com/tickets/scp/tickets.php?id=13328
how can i remove copyright info on my site? Copyright © 2017 Plazathemes. All Rights Reserved
please ignore
If you need help you can add your ticket
no reply in ticket id #13328
we’re checking it for you
