125 comments found.
Good day, When I create a release it only show a black page.
Also the discography page stop working. Example: https://ministrymusics.com/portal/release/siren/ Best regards
Hey there,
Be sure that all recommended plugins are installed and that everything is up-to-date.
Maybe this will help your 404 error: https://wolfthemes.ticksy.com/article/11681/Kind regards
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Hi there, I’m installing this theme for a client, I’m getting an error that the cart mouseover on the homepage is completely white. Is there any fix for this?? Many thanks.
Hey there,
Please post a ticket in the support forum with your website URL and your login info if possible.
We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Hi there – Is there any way to change the heading fonts to my own custom font (not google font) Struggling to find an answer online. Thanks a bunch!
Hey there,
Unfortunately, this is not an option built into the theme and we don’t provide support for theme customization. However, we provide a customization service for our theme. https://wolfthemes.com/services/Feel free to let me know if you’re interested or if you have any question.
Kind Regards
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Can you integrate search bar to work with both music on my site n YouTube or SoundCloud using their API
Hey there,
Unfortunately, this is not an option built into the theme at the moment.
Kind regards
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Hi,
I have a problem to activate Slider Revolution. My envato Item Purchase Code dosen’t seem to work with it…
Ok nevermind, i don’t need to activate it, my bad. Thanks anyway.
Hey there,
Indeed, no need to activate it. More info here: https://wolfthemes.ticksy.com/article/12629/I hope it will help.
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Hi, does the theme support IE browser not only Edge also previous version?
Hi can you reply because it depends on if I buy a theme or not.
Hey there,
The theme compatibility is focused on the most recent and common browsers. The support for older versions of IE is not guaranteed. However, I hadn’t any complain about the IE 11 compatibility.
I hope it will help.
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Is there a language switcher available with this theme when using WPML or Polylang?
Additional question as well: is it possible to add additional social links/icons to the Artists/Team Members PageBuilder component?
Hey there,
Yes, there is a language switcher available in the menu.
Here is the list of the social services available for the band member page builder element: ‘facebook’, ‘twitter’, ‘instagram’, ‘youtube’, ‘spotify’, ‘soundcloud’, ‘bandsintown’, ‘vimeo’, ‘email’
Please contact me by email contact@wolfthemes.com if you need a small customization/tweak to add more (paid service) https://wolfthemes.com/servicesI hope it will help.
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Hello Author. I’ve bought the theme, recently wordpress got updated and WP bakery visual composer is not working. Please can you help how do i activate this
Hey there,
Here is how to update WPBakry Page Builder. https://wolfthemes.ticksy.com/article/11671/I hope it will help.
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Hi, I really like your theme. I have a pre-sale question, can you change the main colour and customize the theme? (my client might want to change the green) ATM my client is interested in the Glytch theme. What are the differences between the 2 themes?
Regards
Hey there,
It is very easy to change the main accent color in both themes. You can edit the colors in the customizer > Colors tab https://screenpresso.com/=sJcKdI hope it will help
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Pre sale question Does this theme support Google fonts? Can we change the font easily?
Hey there,
Yes, it supports Google fonts out-ot-the box and you can choose any font you want very easily. https://wolfthemes.ticksy.com/article/12798/I hope it will help.
Best regards
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Hi, is this theme downloadable via the envato subscription?
Hi there,
Thank you for your interest in our theme. Not sure if I understand correctly the question. The theme can be purchased via the top page buttons, only on Theme Forest.
Yes, it can be updated using the Envato market plugin.
In the case I am missing something, please elaborate more.
Best regards.
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Thanks so much for the awesome theme! Everything has been going great until the latest wordpress update. All of my Wolf content blocks were erased and none of the built in artist/discography/gallery etc… pages will save with wolf content blocks attached so all the pages have reverted to a default layout. The issue seems to be with the Wolf WPBakery Page Builder Extension, is there an update planned for this plugin or do you recommend any solutions?
Hi Jake,
Please ensure you are using the last versions of the theme and plugins.
- The WordPress 5.0 comes with Gutenberg editor. Please go to WP Admin > WP Bakery > Settings > General and disable the Gutenberg feature
- If needed, install the Gutenberg plugin from WordPress repository (is a free plugin) and try again the above step.
- If still have troubles, install this third-party plugin: https://wordpress.org/plugins/disable-gutenberg/
Best regards.
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Thanks for the advice, I had the classic editor plugin going. The only blocks that have issues are the Wolf theme specific blocks. All of the standard blocks work fine. Disabling Gutenberg doesn’t seem to help.
Hey there,
The theme demo is running the latest version of WP. As you can see all should work fine if the theme and all plugins are up-to-date.
Be sure that you don’t confuse the Gutenberg Blocks for the Wolf Content Blocks.
You can disable the Gutenberg editor in the WPBakery Page Builder general settings to avoid confusion.
I hope it will help.
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Hi WolfThemes,
WP5.0 ready? Currently running 5.0.3 and hope you will officially support this version. Your theme is very interesting for my project but I need some security it will be technically updated to upcoming issues on your side like this WP update or new browser-update related issues.
Thanks
Hey there,
Yes, all the demos are running the latest version of WordPress. I always do my best to keep everything up-to-date as fast as I can.
I hope it will help.
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Hi there, I need your help to change the text in the browser binder…thanks! (the option “appearence/customize” is not working)
Hi there,
Thank you for choosing our theme.
Unfortunately, I can’t help you with this in public comments. Please post a ticket in the support forum: https://wolfthemes.ticksy.com/
We are at the end of the business week, so the support can answer for further questions just on Monday. Meanwhile, ensure the server meet the requirements.
Have a great weekend!
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When I try importing the demo content:
An error occurred while fetching file from: https://updates.wolfthemes.com/phase-package-1-1-9phase/demos/main/content.xml! Reason: 404 – Not Found.
Hey there,
It seems that you have installed the theme incorrectly. Be sure to do NOT install the whole downloaded package but only the theme zip file included: phase.zip
Also, be sure that your server fulfills the Server Requirements for the theme.
For more help, feel free to post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/I hope it will help.
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I have some question before I buy : I will be using the demo is the page “new-ancient” a demo page that I can setup for my website and do you have any instructions how do to the setup for that demo? thanks
Hey there,
The most simple is to import the demo content to help you to get started. This particular page is set using the slider revolution. You can import the sliders included in the demo as well and modify it to suit to your needs.
For more help after purchase, feel free to post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/All the best.
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Hey guys! This is simply amazing, one of the most beautiful themes on this site… Presale question, does it have paypal integrated? How could I have a subscription system for the shop? I would like people to be able to buy music per item, or to be able to subscribe and download everything. Thanks!
Hey there,
I’m glad you like Phase! The theme integrates WooCommerce one of the most e-commerce plugin for WordPress which offers payments method like PayPal, Stipe and more. I don’t know about subscription payments, but I’m pretty sure you will find a WooCommerce or WordPress that can do that.
I hope it will help.
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woocommerce plugin? or a woocommerce theme? bcs i really want to use this theme 
The theme comes and is optimized for WooCommerce plugin. That’s we call a WooCommerce theme 
I hope it will help.
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Hi This theme does support RTL ?
Hey there,
The theme includes an automatically generated rtl.css file and it can be enabled “manually” by adding the following function in your child theme functions.php file. https://gist.github.com/wolfthemes/5d9bea840564afef5565960b820e888aHow to set up your own Child Theme https://docs.wolfthemes.com/document/child-theme/
I hope it will help.
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hey there,
nice theme guys.
now i have got a problem with importing the slider. when i import the revslider folder the following message appears : Error: slider_export.txt does not exist!
i can not find the file as a single file anywhere. please help.
best regards
Hey there,
Thanks! I’m glad you like the theme!
You must upload a zip file to import a slider
https://wolfthemes.ticksy.com/article/12739/
You can download the slider zip files here.
https://docs.wolfthemes.com/documentation/theme/phase/
For more help, feel free to post a ticket in the support forum. We will reply as soon as possible.
https://wolfthemes.ticksy.com/
All the best.
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Creative solution! Good luck selling! )
Thanks!
