1349 comments found.
Hi, how i can move the logo in the center when i scroll in top menu instead left? also in mobile mode, thanks
https://imgur.com/a/0MoGcWops. there is any issue because the logo and the menu dont appear in my mobile devices? i use xampp in my main desktop
Hi,
Thank you for purchasing.
Currently we don’t support having different menu layouts for main menu and sticky menu. We are working on the new version of theme which will allow you to design main menu, sticky menu and transparent menu options using Elementor. It should be released soon.
add also the trasparent menù from bottom, or better one popup menu all time present
HI we have installed the template “hoteller city”, but it gives us an error “404” in the sample pages of the rooms: https://nordikrooms.com/accommodation/luxury-suite-room/. We don´t know if it is a problem in the template or if it has not been installed correctly.
Hi,
Thank you for purchasing.
Could you please try to save settings in Settings > Permalinks to see if it fixes the issue please.
Hi, is possible to set the fade effect to slider?
Hi,
Thank you for purchasing.
If you mean the main slider using in theme demo? If so it’s parallax slider so it doesn’t support fade in effect.
You can use 3rd party plugin ex. Revolution slider for fade in slider. Thank you for your understanding.
Hi, is there a way to have different rates for adults / children / and free for 12 years and less?
Hi,
Thank you for interesting.
Yes you can do that using our booking plugin options.
Hey there!
I really like your theme and was just about to buy, however when I checked on mobile I saw some issues:
On the Beach Hotel theme, the images seems to be on top of the text, and there’s also a large white screen area on the footer. Screenshots:
https://imgur.com/mkV9ISU https://imgur.com/ZBKhcXOIs that something you could/plan to fix?
Hi,
Thank you for interesting and reporting.
Yes you can configured that since Elementor page builder has settings for margin & padding for both tablet and mobile apart from desktop.
Hi there,
On simple question:
Can I use the theme with Visual Composer instead of Elementor?
Thanks
Best Regards
Raúl
Raúl,
Thank you for purchasing.
Yes you can also use Visual Composer but if you want to create a page like our demo sites or import demo pages. You have to use Elementor page builder instead.
Hello, I have tw o questions regarding your theme : 1. can i change the booking of a customer in the backend (ie. add an options the customer misses, or change the number of pax in a room…) ? 2. About the bookings, does customers receive an invoice ? can i myself export invoice in PDF or any other format ?
Thank you for your answer
Hi,
Thank you for interesting.
1. Yes of course you can do that from backend side.
2. Customer will get payment confirmation with detail when made payment and you can export payment data from admin side.
thanks you for your answer !
Hi, first thing first this is an awesome theme. I am thinking to purchase for my client. I have some questions:-
1. Is that theme support user register and login? 2. is that theme support direct payment for hotel booking?
Hi,
Thank you for interesting.
1. Yes you can add included plugin to enable user login and registration.
2. If you mean payment at hotel option, yes it’s also support that.
Hi, i have one 2k monitor g-sync
is normal that the header broke the font when is in full-screen? is impossible to click, i must adapt the window to make him work.
all good from mobile
https://imgur.com/jafyzBcHi,
Thank you for interesting and reporting.
Could you please provide screen resolution you are having this issue please.
the resolution of my monitor is 2560×1440
browser: google chrome (i have not try with other browser)
issue: impossibile to click, the header/font dont adapt
how to solve: resize the browser window and the adapt work
i send you one private message with one youtube private video
hi, do you fix the problem? i want buy the theme
We are working on the new version which will provide better options to set different font size, height responsively.
But for current workaround is to reduce title font size so it has more vertical space display for slide title or increase slider height settings then it should solve issue on widescreen devices.
eta?
It should be released within few weeks. Thank you for your patience.
Thinesh (Market)
May 3, 03:05 AEST
Hi Can,
Can you please provide the direct link to the support ticket. If it is marked as private, please provide a full screenshot.
https://themeforest.net/item/hoteller-hotel-booking-wordpress/22316029/comments (Author is Responsive)Hi,
Thank you for purchasing.
Our support staff replied your ticket already. Could you please continue there. Thank you for your patience.
Good job
Hi, can I connect different payment types, for example PayU?
Hi,
Thank you for interesting.
Yes you can use it.
Hi,
How can I display LOGIN (or LOGOUT) and MY BOOKING on mobile menu ?
Thanks for the reply
Hi,
Thank you for purchasing.
First please make sure you install this required plugin “ZM Ajax Login & Register”.
Then you can enable it from Appearance > Customize > Navigation > General > Show Client Icon (Required ZM Ajax Login & Register plugin)
Plugin is intalled, and the option is already enable also. It only appared on desktop menu, impossible to show on mobile side menu ?
Thanks
Currently it doesn’t display on mobile menu. However I can find workaround for you. If you could provide WordPress and FTP accounts here https://themeforest.net/user/themegoods
Just send you the info !
Hi. I have a question. Can I set discount prices for customers who book days/weeks ahead per room type?
Hi,
Thank you for purchasing.
You can create a coupon code for that part via Bookings > Coupons
Hi there. I have a question about booking confirmation. When i choose confirmation mode: by customer via email, can that email: Confirm your booking come to admin email instead to customer one. If so, can that email come from customer email so i can reply to it.
Thank you.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Here’s a pre-sale question. Is demo admin panel possible to see? Also, is there an option to switch off “availability” altogether? I want to directly book the room from the room page and not want to show “XX rooms available”. Also, I want to add the tax on TOP of the room charge and display it too while booking. I don’t see it in the demo. Is there a possibility to see it first?
I want it like the booking author’s theme: https://themes.getmotopress.com/aquentro/amenities/swimming-pool/ It should just say if it’s available and should give a button to confirm the reservation from there only. Don’t load other rooms and other data. Is this possible?
Hi,
Thank you for interesting.
1. You can view video overview of plugin admin here https://www.youtube.com/watch?v=TmKqVH7o8ds
2. Yes you can do that just like URL you provided.
3. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Sorry, let me be more clear. when you go here: https://themes.getmotopress.com/aquentro/amenities/swimming-pool/ and try to book it, it goes directly to booking this room and doesn’t show the availability of other rooms. Where as, in your theme, it shows the availability of all the rooms on the chosen dates. I want it exactly like that theme. I don’t want to confuse the user and want to book that room directly from that button just like that theme and not load other rooms on the left. Hope I am clear this time.
Also, is INR currency available?
Yes you can disable recommendation option within plugin setting for that requirement.
It’s also support INR or any currency.
Hi,
I’m trying to use your theme,
but everywhere I see the message telling me to buy “Elementor Page Builder” if I want to change all of the theme, but Elementor isn’t included with your theme?
Thank you
Hi,
Thank you for purchasing.
It’s only for Elementor pro version. Elementor doesn’t allow us to included pro version to any themes due to software license agreement.
But if you want to create pages you saw on our demo sites.There is no need for Elementor Pro. We are using basic version of Elementor to create all demo pages.
OK, but it’s not clear to me if Elementor Pro is fundamental if I want to change some parts of the theme.
Like for example Header and footer.
You can customise header and footer option via Appearance > Customize.
See detail instructions here https://docs.themegoods.com/docs/hoteller/header/
And for footer here https://docs.themegoods.com/docs/hoteller/footer/
But how can I put a background image/texture?
It would required adding custom CSS code. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can suggest proper custom CSS code for you.
Hi
How can I change the header and footer setting?
I would also like to put a texture in the footer.
I see no Elementor commands.
Thank you
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I’m working locally.
Hi there, I’m higly motivated on buying your theme but i would like to test it as quite a few people complaining for things not working. Honestly i already had a bad experience with another wordpress template as it didn’t work as described and advertised and asked for a refund. Is that possible?
Thanks in advance
Hi,
Thank you for interesting.
Yes you can also reviewThemeforest refund policy here https://themeforest.net/page/customer_refund_policy
Thanks for the reply but i was intending if there is an admin demo and test the theme and see how effectively works.
You can view video overview of booking plugin here https://www.youtube.com/watch?v=TmKqVH7o8ds
Hello
I just bought your theme, I installed locally and activated with Token code.
Unfortunately, the “importer sites” button does not work.
Why?
Thank you
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you.
Hi,
How can I change the structure of the accommodation page?
I see no Elementor references
Thank you
Single Accommodation is not using Elementor page builder.
There are several reasons, we don’t make single accommodation page fully editable using Elementor. It’s very easy to enable that but it won’t work for most of customers.
Because there are various informations on single accommodation page which could be changed by date. For example, we have seasonal pricing which are changed according to current date so if you enable Elementor on single accommodation page. Customer will have to make change every room type when date pass each season? Or if some customers have different rate on weekend so they have to made this changes on every room type on every weekend. That’s the reason.
But if you really want to fully build accommodation page with Elementor. You can enable it from WordPress Dashboard > Elementor > Settings > General > Post Types.
Sorry I don’t think I understood correctly.
If I change the Accommodation page, will not all the dynamic parts linked to the booking work?
Yes when you switch to Elementor. Basically you have to build all elements manually using Elementor.
OK, but I think I’ll find some dynamic elements to reuse that will be useful for the construction of the accommodation page, as already happens for example for articles, or for woocommerce, etc. ..
You have really long response times…
Unfortunately I don’t know Elementor about your theme.
I want to understand well, to change if I have to buy or not Elementor.
You can use Elementor for any pages you want to create but for single accommodation page. As I mentioned, there are several reasons, we don’t make single accommodation page fully editable using Elementor. It’s very easy to enable that but it won’t work for most of customers.
Because there are various informations on single accommodation page which could be changed by date. For example, we have seasonal pricing which are changed according to current date so if you enable Elementor on single accommodation page. Customer will have to make change every room type when date pass each season? Or if some customers have different rate on weekend so they have to made this changes on every room type on every weekend. That’s the reason.
For other pags ex. about us, service, contact you can use Elementor for that. Thank you for your understanding.
Hi,
I tried to edit, but element tells me that some code is missing on the page to allow editing.
How can I insert at least one custom band in the room page, without creating too many problems?
Thank you
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
