83 comments found.
for this layout (https://morsel.edge-themes.com/sushi-bar/), will the sub pages also inherit the left sidebar menu too?
Hello,
Thank you for taking interest in our theme!
If you set vertical header type in Edge Options, all pages will inherit this type of header. In case you want a different header type for specific page, you’d go to page options and set different header type there.
Edge
Hi there, I really like the theme and I have purchased it, but now I find I cant use the demo import because the PHP.ini file in my server doesnt support the max. load. I did contact the hosting suppport and they told me I could only reach that capacity by buying a dedicated server which cost 200€ a month. In my opinion, you should warn about this before. It would have been really comfortable to import the demo and just replacde the content. Instead now I have to create from cractch. Not happy about that, since I am not a wp designer expert. Besides that, I have sent a ticket because I cant link the restaurant menu page to the restaurant menu itself. I create categories, I create items…but how to display them? Usually I should get a short code to insert in a widget, but I cant see this menu shortcode anywhere…am I missing something?
Hello,
Thank you for your purchase.
While it’s important to know that all premium themes that include demo import option require some more dedicated server resources, it’s even more important to mention that you can get a year of proper hosting service for that price. Here’re some Envato recommendations – https://themeforest.net/get_hosting
In our FAQ section, we included some articles that explain a proper way to import demo.
Also, if you don’t plan on upgrading hosting package, you can import demo without media files, so you get only placeholder images and complete layout.
Anyway, we located your request #1935850 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Edge
Hello. I have big problems with google fonts after bringing my site from http to https. Why? What should I do?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hello. I use your theme and I found Visual Composer can not be used. So what I can do now?
OK…... the reason is my Wordpress version is 5.0.2…..I think the theme doesn’t support the Wordpress last version…So sad…
Hello,
Our theme is fully compatible with latest WP version. In next theme update we will include WPBakery 5.6 version, and until then, feel free to reach our support team at https://edge.ticksy.com to update it on your behalf. Or just install Classic Editor to continue working on a way you used t. More about it could be find here https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/Best,
Edge
Thank you, I will try it.
You’re welcome, have a good one!
Is it your theme compatible with wp 5.0?
Hello,
Thank you for reaching us!
Yes, of course, all of them are 
Edge
Hello. I use your theme (splitscreen) but the responsive design on smartphone is catastrophic. Do you know how to resolve this problem ?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Interesting decision! Happy selling! )
Thanks, we appreciate it.
Hi, Is it possible to create a one page website using anchors from the menu to link various sections of the homepage ? Regards, Romain
Hello Romain,
Thank you for taking interest in our themes!
Yes, this is possible with every theme from our portfolio
Edge
Hola! Enhorabuena por el tema.
Una duda, dónde puedo modificar el contenido del footer? Llevo todo el día intentando encontrarlo pero no encuentro el lugar…
Gracias!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hi!,
I downloaded and tried to install this theme but am getting the following a iussue: I can’t install the theme because it is corrupt. Can you help me?
Hello,
Installation instructions can be found on this link -> http://morsel.edge-themes.com/documentation#getting_started_installing_morsel
If you need any further assistance, please submit a ticket to our forum -> https://edge.ticksy.com/
Edge
Hello! Im helping a designer who bought this template, she have problems with the menu. Check—> http://delfinodulce.com.ar/
Is there any easy solution for solvin this?!
Hello,
Since your site is under maintenance mode, we are not able to test anything. Please, submit a ticket at https://edge.ticksy.com/ and include your site URL with wp-admin access and our agent will investigate and assist you there.
Best, Edge
ups, sorry, i remove the maintenance mode, can you check now?!..i think its a common error..
Hello,
Thanks. We have just checked your site and menu. We are not sure what is the issue? Could you explain this further more? As we could see, navigation is working well https://www.screencast.com/t/JTpHyZzS1n
Best, Edge
Hello! Yeah, the issue is with the “normal menu” (the transparent one), witout doing scroll! Try it, click in any element!
Thanks, sorry for not be clear, and sorry for the bad english 
Hello,
We rechecked that, too and here is video we just made so you could see how menu works on our site https://www.screencast.com/t/xiznucVCkV Only thing we could suggest is maybe to make some improvements about page load time. Our support team could help you with that part.
Edge
oh, sorry! Yeah, you ‘re right, i think that the plugin for the “maintenance mode” was the problem!
Thanks for all, and sorry for waste your time!!
Glad to hear this was sorted out. Thank you for the update!
Hello Nice theme so far! I have a question, when viewing on mobile the menu images are not showing is there something that needs to be turned on/off can’t seem to find it.
Hi,
Thank you for this kind words
Please, reach our support team at https://edge.ticksy.com Just include your site URL with wp-admin access and our agent will gladly investigate and help you there.
Best, Edge
How do you disable the line that’s going through all the text. Very confused to why some of the text have lines through them?
Hello,
Can you please send us the page in question?
Thank you, Edge
How do you disable the line that’s going through the text? Look at your preview homepage!
Hi,
Please add this snippet to Appearance > Customize > Additional CSS
*{text-decoration: none !important;}Edge
Hi, I have some problem with the theme but the link access to your support doesn’t work ! Thank you
Hello,
If you just purchased the theme, most likely the data isn’t ready yet, so please try again a bit later.
Also, make sure that you are logged in with the Envato account form which you have purchased the theme, and you can also try to clear browser cache and to login again.
There is also another way for submitting a ticket: logout, and then find a “Submit a ticket” button, it’s just underneath the search, and it will prompt you to enter a purchase code later in the process.
Edge
I bought it. I want to apply Japanese web fonts. What should I do? Teach me Please.
Hello there,
Thank you for choosing our Morsel theme!
For any theme-related question, please submit a ticket at http://edge.ticksy.com and one of our support agents will gladly assist you.
Thank you.
Best regards, Edge Themes
Good Day, I have some pre-sales questions. 1. Where can I see your header options? I am looking to have the logo centered with the menu links on the sides. 2. Where can I see your title options for internal pages? I am looking to add breadcrumbs on them. Is this possible with your theme? Thank you!
HI,
This has already been answered on your previous question.
Here is how settings look like:
1. https://www.screencast.com/t/dnEFVvWc
2. https://www.screencast.com/t/0rDVIdvY
Edge
Before I purchase, I was wondering if there is going to be any updates on this theme? Nothing since last August and surely there’s updates?
Hi,
Thanks for interesting in our theme!
Of course, we’re updating our themes regularly in terms of adding newest versions of plugins came with the theme and also fixing important bugs if any. We’re currently working on updates for all our themes so we can’t tell when particular one is going to be issued.
Edge
hello, nice theme.. thanks
Hello there,
Thank you. Glad you like it. Yes, and with this one demo import you’ll get all pages included, so you could choose which will be your homepage.
Edge
thanks for the help, but i can not find the “art of sushi” text on revolution slider to change it.
Hi,
You are welcome.
For any further assistance, our support team is on your service at https://edge.ticksy.com
Best,
Edge
Hello, how Can I edit the Google Maps on the “contact us” page? Thanks
Hi,
Welcome and thanks for writing in!
Please go to Pages -> Contact Us page -> Edit, find Edge Google Map element through Visual Composer page builder and in it’s settings you can change address to your desired. Please take a look: https://www.screencast.com/t/0R9KOa7osbZ
If you need further assistance, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
how do I disable the open table bar above the slides?
Hi,
Welcome and thanks for using our theme!
We have located your ticket on our support forum. One of our support agents will answer your ticket as soon as possible.
Best, Edge
I wrote yesterday but nobody has yet answered me from your support!
Hi again,
Thanks for replying.
We have checked your ticket and our support agent has already answered. Please re-check it.
Best, Edge
