86 comments found.
Hey! I installed the theme and selected the Fullscreen slider, but only the main page appears in the menu/pages not work, about, blog, contact. What can I do?
Hey. Beautiful theme! I only have one query, where is the portfolio item ID located for single portfolio items? For example the portfolio items on your homepage are each assigned an individual ID number, and I can’t add a new one without knowing what that number is, but i can’t find it anywhere! Any ideas?
Hi.
You can read here how to get post ID – https://pagely.com/blog/find-post-id-wordpress/
Regards, nK.
Hello, I bought the Snow theme sudenly it asks for a license to activate the “visual portfolio”.
Please help me.
Thanks.
Regards.
The licence is for “WPBakery Page Builder”
Hi.
Read here about bundled premium plugins activation https://nk.ticksy.com/article/11084/
Hi. I’m trying to update to Latest Version: 1.2.0 but continue to get error: “Download link could not be retrieved”. Currently can’t upload any images to the media library or update other WP plugins. Please help, thanks.
Hi.
To get theme updates, you need to activate the theme in dashboard, using nK Themes Helper plugin. Also, you can download the theme from ThemeForest and install it manually.
Regards, nK.
Hello! I love the design of your theme. I wanted to know if you add Woocommerce capabilities to your theme in the future. Thanks!
Hi.
No, WooCommerce is not in plans. I recommend you our Skylith theme (https://themeforest.net/item/skylith-blockbased-multipurpose-wordpress-theme/23176447), that has demos with a design like in Snow theme and as addition WooCommerce support.
Regards, nK.
Thanks _nK. Any plans to add a coming soon/maintenace page to this theme similar to the one in Skylith theme. Thanks!
Hi.
No, better to use a 3rd-party plugin to enable maintenance mode https://wordpress.org/plugins/search/maintenance/
p.s. In Skylith theme this Coming Soon is just a page created with Gutenberg blocks, the theme can’t move the site to maintenance mode.
Regards, nK.
Hey there, I’m trying to download your latest update, but it doesn’t seem possible, as I always get error notifications saying: “Please reactivate theme” “Download could not be retrieved” … But in my dashboard, the theme is “active”. I’m clueless. :cry: Thanks in advance & warm regards, Zena
Hi Zena.
Seems like activation data is broken. Try to deactivate and then activate the theme again in the theme Dashboard.
Regards, nK.
Hi. I can’t update the theme. “Please, reactivate theme (updater method was updated and old code is deprecated now)”
Hi.
You need to deactivate theme in the theme dashboard (side menu -> Snow -> Dashboard) and then activate it again. Seems like something wrong with activation data.
Regards, nK.
Hello, I have 2 questions.
1.If there is a 100 pictures in the gallery, is there a pagination feature at the bottom of the page so for example I can post 20 pictures in the gallery then click “2” or NEXT and there is another 20 older pictures and so on? I only see “LOAD MORE” but this is nt good if you have many pictures.
2. If this theme supports Yoast SEO premium plugin?
Thanks
Hi.
1. Yes, you can select from 3 pagination types:
- Paged
- Load More
- Infinite Scrolling
2. Yep. As I know, Yoast SEO works well with any themes 
Regards, nK.
Hi! 1. Can I add description text below title on Full Screen Slider (it show only title and category)? 2. Is this possibility to change title location on Full Screen Slider -> f.e. to the right side of the page?
Hi. Answered in ticket system.
Hello , very interesting theme ! one question – is it possible to use Default menu and Off canvas menu at same time ( for 2 different menu ) ? Thank you
Hi. No, it is not possible without code customization.
Hello, it seems that you have a serious problem to solve with Envato Elements. As you know, the Snow theme is included in the more than 400 themes that Envato makes available to customers who have paid the annual subscription of ENVATO ELEMENTS.
https://elements.envato.com/snow-minimal-clean-wordpress-portfolio-theme-LF57QE6The problem is serious, because when you install the Snow theme surprisingly and unacceptably, it asks for a license to activate the theme. As I do not plan to tolerate this scam, I immediately request the envato team to ELIMINATE Envato Elements’ Snow theme
Hi.
Thank you for reporting me. The problem in “nK Themes Helper” plugin, it will be fixed asap.
I apologize for any inconvenience.
Regards, nK.
Hi, I downloaded the theme in elements.envato but I can not import the demo content
Hi.
The theme on elements the same like on themeforest. Demo import is working fine for me.
Hello, I have one question before I make the purchase. Is it possible to make the grids into 6 columns? Thanks,Elia
Hi.
You can do this using Masonry style in plugin Visual Portfolio.
Regards, nK.
Hi there,
We are trying to install required plugins via Dashboard -> Appearance -> Install plugins section, but keep getting the following error message:
“Cannot load tgmpa-install-plugins”
Please help. Thanks.
Hi.
This may be because of your server firewall settings or something, that blocks requests to our server.
Regards, nK.
Hi
Can there be other reasons? I have checked our server settings.
I don’t know, there may be other connection problems. Please, create a ticket in the https://nk.ticksy.com/, I’ll send you these plugins.
Okay thanks.
Dear Support,
can you tell me how to remove all google fonts and install them localy. I tried everything but i still have the google fonts ressources. At the moment the fonts are in the folder from the wordpress installation and with the style.css in the child theme. Also i did the settings in customizer with the google fonts. And removed the google fonts references with the same name plugin. With the new german gdpr i have to do this change. So im looking forward for your help.
Thanks in advance.
Kind regards Alexandra
Hi Alexandra.
GoogleFonts loaded only from the Customizer using Kirki plugin. Try to update it to the latest version and use new feature to load fonts local:
Regards, nK.
I did but i still have an request to the google fonts server.
Maybe this caused by 3rd-party plugins. Try to deactivate it and check. On our demo site this Kirki option more than enough to remove requests to google.
How do I make it look like a minimal portfolio?
Why do not all column styles come out?
Hi.
You can import demo data (Main demo) https://nkdev.info/docs/snow-wp/installation/demo-content/ . Minimal Portfolio page will be available in wp_admin > Pages.
I don’t understand you about column styles. There are available all the portfolio layouts that you can see on the demo site.
Regards, nK.
Hi! I have updated my theme but the portfolio doesn’t work properly. I configure the portfolio categories in primary menu, but the filter doesn’t work. I have all my plugins updated. Where is the problem? Thanks!
Hi.
In 1.1.9 theme update was renamed portfolio category and tag slug. Information you can find in changelog https://nkdev.info/downloads/snow-minimal-clean-wordpress-portfolio-theme/#changelog
Also added Visual Portfolio plugin support (you can try to deactivate it).
I hope this helps.
how can I change the number of jobs that appear in the option/portfolio.
What is edited from snow / customize / portfolio / content. The problem is that I create a page and I put www.myurl.com/portfolio automatically I see a page with the information you edited in the options, not on the page created.
It helps me to change the number or eliminate the re-link, but I need to call it a portfolio.
Hi.
You can edit change the number of showed works in shortcode options (image clickable):
There is conglict with Visual Portfolio plugin. While it is activated, you can’t use page https://myurl.com/portfolio/ . Try to deactivate it and check this page. There should be showed portfolio archive and options from snow / customize / portfolio / content will be applied to it.
okay. But I need the url to be a portfolio. With having the option to put 7 jobs and not 6 as they come pre-established in snow / customize / portfolio / content it would be enough
Well, deactivate the plugin Visual Portfolio. Then open Settings > Permalinks and click on Save Settings button (this will refresh permalinks).
After these steps /portfolio/ page should be available. And to change the number of works on it, you need to change Blog pages show at most value in Settings > Reading.
Hi! One presale question:
I really like the Design of Snow “Freelancer Portfolio” but is it possible to active this portfolio-layout with the simple lightbox function from “Work/ Columns/Metro 2”?
2nd question: is it gallery limited to 4×3 pictures?
Thank you!
Hi.
1. You can use popup galleries on all layouts. 2. No, Images in galleries showed in their initial aspect ratio. As you can see here https://wp.nkdev.info/snow/portfolio-4-columns-metro-2/ in lightbox all images have their sizes, not 4×3.
Best regards, nK.
I am trying to upload the .zip file on wordpress but I get this message “The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.” Please advise
Hi.
This article should help – https://help.market.envato.com/hc/en-us/articles/202821510
