Hi.
Thank you for contacting us.
We have the resume and employer package. You you are login with employer account, you can’t select the resume package. You also need to check the quick setup config to correct all the setting.
If still doesn’t work, please submit a ticket to our support site and give us your site info. We will help you check it soon.
Thanks.

I am logged as a company of course, and the quick setup is done and all confic is corrected. Your support site is very bad, all the time is offline and I can not raise any ticket I can not find the way to raise a ticket. Please show me how can I raise a ticket in your support site. What information do you need from my web site?

Hi again.
Yes, our time support will offline at the weekend. To create a ticket, please go jobmonter support link https://nootheme.com/forums/forum/jobmonster-wordpress/ and scroll down, you will see the create a new topic form to raise the ticket.
https://prnt.sc/nqqktx
We need to access your site to check the config and find the issue.
Thanks.

Hi again. Do you want to remove job alert for guest user? You can change the source code to hide that button for guest user and show the button for login user.
Please check the code at file /wp-content/themes/noo-jobmonster/layouts/job/job_archive_before.php.
Thanks.

No, how non-registered user unsubscribe the job alert?

Sorry for the mistake, we don’t have the option to unsubscribe for the non-registered user. We will consider to add that option on the next time.
Thanks.

Hi.
Thank you for contacting us.
Please give us your site URL, we will help you check it again.
Thanks.

Hi.
Thank you for contacting us.
1,2. We don’t support that feature to publish job posts to an external website. It only can get the job from external website to JobMonster site.
3. We don’t have a membership level. When you use the package, you can set up the job posting for each package as you want.
Thanks.

Using this job board similar to this site. https://www.princessdentalstaffing.com/

Hi.
Thank you for contacting us.
Our theme doesn’t support the recurring payment for the package. When the package expires, you need to pay or upgrade the package to use it again.
Thanks.

Hi.
Yes, please go to JobMonster/ Custom Field/ Application form, then you can add more field as you want.
Please check it again.
Thanks.

Hi.
Thank you for contacting us.
1. To remove the job count on the featured company, you can use the custom CSS below: .noo-company-sc .company-meta .job-count {display: none;}
2. To remove or change the text for employer package, you can use the translate plugin. http://wp.nootheme.com/docs/jobmonster/#how_to_rename_translate_any_word
3. To remove banner image on the job listing page, please go to customize/ job & company/ Job listing and scroll down, you will see the option “Insert Custom Content”. Remove the content as you want.
4. With the next version, it will change to multi select as the config. Please wait for us.
Thanks.

I do not want the featured company to link to another page, how to remove link?

Hi again.
Sorry, do you want to remove the company link on the featured company? If yes, you can remove the company link by change the source code at file /wp-content/themes/noo-jobmonster/framework/admin/shortcode/noo-company/style-slider.php line 41 for slider style and wp-content/themes/noo-jobmonster/framework/admin/shortcode/noo-company/style-grid.php line 43 for grid style.
Thanks.

Hi.
Thank you for contacting us.
Sorry, our theme can’t add another user type as you want. With the resume submit, you can add the custom field to select the internship, junior or senior. It also can filter the resume as employer want.
Thanks.

Hi.
Thank you for contacting us.
1. With the job alert, when you create a job alert, it will send the email to notice about the new job fit with your query at that time. Example with daily frequency, it will send one email per day if have a new job submit fit with your query.
2. To check the subscribed for a job alert, you need to use the 3rd plugin as WP crontrol plugin.
3. You can add more field to job alert form. It as the advanced search form.
Thanks.

Hi.
Thank you for contacting us.
1. I’m not sure about your question. With our theme, you can set free or required package for the Employer to post a job or view a resume… If yes, please explain more details your question again.
2. With the featured job, you can add the custom CSS to stand out more, example add background color…
3. Yes, you can hide the resume as you want.
Thanks.

I don’t know how to get to the “shortcode config” can you walk me through?

oh it’s been solved now! Thank you for your help!!

Thanks.

Hi.
Thank you for contacting us.
1. Our theme is compatible with the latest version of WooCommerce. So don’t worry about that.
2. Yes, we have fixed that issue, the candidate can enter a new location when submitting a resume.
The new version will available soon.
Thanks.

Hi.
Thank you for contacting us.
Sorry, we don’t have the admin demo account. If you want to know more our theme, you can check our Video TUT or our document at this link http://wp.nootheme.com/docs/jobmonster
Thanks.

Hi.
Thank you for contacting us.
To change the heading background on the companies page, please go to Customizer/ Job & company/ Company list, then you will see the option Companies heading background image.
To remove the dark filter on the heading, you can use the custom CSS below:
.noo-page-heading { background: none!important; }
Please check it again.
Thanks.

Hi.
Thank you for contacting us.
1. Our theme doesn’t support the WooCommerce Subscription, it also doesn’t support recurring payment.
2. Yes, you can setup limit access to the employer to view a certain number of the candidate based on the package. You also can limit the candidate custom field to view.
3. Sorry, we don’t understand your question, do you want to ask the email notice or what? Please let us know again.
Thanks.

Hi again.
To change the menu item, you can use the translate plugin to change that. But if you want to change the slug of member menu item, example manage-job, manage-application, you need to change the source code.
Thanks.

Can you tell me where the source code is?

Yes, it need to change the source code at file /wp-content/themes/noo-jobmonster/framework/admin/noo_member.php, /wp-content/themes/noo-jobmonster/layouts/noo-menu-user-menu.php, /wp-content/themes/noo-jobmonster/layouts/topbar.php, /wp-content/themes/noo-jobmonster/layouts/user-menu-collapsed.php, /wp-content/themes/noo-jobmonster/layouts/user-menu.php, and /wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php
It needs to change a lot of file.
Thanks.

Hi again.
I think the issue from your user_meta value. Please follow the article and check your admin account again.
https://vn.godaddy.com/help/create-a-new-wordpress-admin-user-in-the-database-27023
a:1:{s:13:”administrator”;s:1:”1”;}
Check this value for admin user id.
Thanks.

Hi again,

We have some issues with theme update and Job Application submission. Please response our email. We have already sent to you.

Thanks

Hi again.
I have received your message. I’ll check and let you know soon.
Thanks.

Hi.
Thank you for contacting us.
You just need go to JobMonster/ Import Demo/ and click to install demo, you don’t need to import .xml file.
Thanks.

Hi.
Thank you for feedback us.
Yes, we have checked and found that issue with the clone job URL. We will check and fix the issue soon.
Please wait for us.
Thanks.

Hi.
Thank you for contacting us.
1. Yes, maybe some of our design not better, but we will improve the theme as the customer recommend. Don’t worry about that, we always update the theme to make it better, include the function and design.
2. Yes, if you want the candidate profile layout as JobCareer, we can provide the custom to help you change that layout with an extra fee.
Thanks.