101 comments found.
My cart page format breaks when there’s an item in the cart. https://frll.co/cart
It looks like there’s an error finding the Beeketing API but that app is no longer available.
Hi Please send problems via email shopifytemplate@gmail.com We’ll help you
Hi guys, I can’t seem to set the same font for both the font family and font family tertiary. The website theme just crashes. Can you let me know why please? Cheers.
Hi please send problems via email shopifytemplate@gmail.com We’ll check for you
Hi, We’ve just installed the Carbon theme, but we are struggling with activating the Search Ajax as you have in the docs and live previews. We’ve gone through the docs but I can’t seem to find the corresponding settings in Shopify. Appreciate your response Thanks Chris
Hi Please send problems via email shopifytemplate@gmail.com We’ll check for you
Loved the template but why did you stopped updates ?
Hi You don’t worry about this. If have problems We’ll support and update for this
How to make choose an option?
Hi Do you want config option for product detail right?
Hello, i want this
https://help.shopify.com/en/themes/customization/products/variants/how-to-add-a-pick-an-option-to-drop-downswhat do I need to do to work on your theme?
Oh. We builded in my theme. If you buy theme, You need on in config theme
Love the Cabon theme.
how do you remove the search and wish list icon from the nav bar?
Hi Please send problems via email shopifytemplate@gmail.com
In navbar, I think I’ll hide it with CSS for you Because. We don’t make config in the navbar
hello! we love the theme but our site is very slow we made sure all the photos are as low q as possible and really don’t have that many items on our store maybe you could have a look and help us? www.fnfldn.com
all the best
Hmm. I think maybe problem your internet. I look site is very good and fast
Hello! I have previously requested for the slideshow (on the landing page) to be optimised for the mobile devices. I now wish to switch back to the original design such that when it is view on mobile, it will be a full screen image with the side cut off.
Could you help me out here?
Thank you for the trouble.
Hi Please contact via email shopifytemplate@gmail.com We’ll check & help you
Hi, I.ve bought CABON template and trying to design for my website. But I have some problems, could you please help me?
1) I need a bigger LOGO image but no matter how I try, I couldn’t do that. It must be an image but my brand name cannot be bigger. And the current view is not so good 
2) In product detail page when I click to the product picture, which is a square shaped, a popup picture opening and it is a rectangle shaped and resolution deteriorates. I don’t want to disable Image Popup. Can you tell me how can I solve that?
Hi Duke,
Thank you for using our theme, please send your issues with your shop informations to shopifytemplate@gmail.com, so our technical team can check & help you
Regards!
Hi again, Unfortunately, although I sent an email right after your comment to that address, nobody replied it. I am waiting for 3 days, could you please help me and answer my email that I sent it 3 days ago? Thank you!
Hi Duke,
Sorry for late response, we have few day-offs in the summer holiday, we will check & reply to you as soon as possible
Regards!
Hello! I would like to know if I can change the way the “Slideshow” at main page reacts when it is in mobile? Instead of a vertical slideshow and cutting my image away, can I resize it to become a smaller slideshow? Thank you!
Currently, you cannot resize it on mobile, If you need, We can help you edit it, please send email via email shopifytemplate@gmail.com
Hi, Are the instagram shoppable feeds redirect the user to another 3rd party website (like—> https://snapppt.com/shopifytemplate) to buy it? Isn’t it redirect the user related product page in the same website? Another question: Can I use Instagram Feeds without shoppable? Thanks.
Hi
That is apps and you buy products on this store In this theme, It has Instagram feeds without shoppable
I want to make it more clear. 1) So, when our customers try to open a photo in our Instagram Feeds on our website, will it redirect the customer to the snappt.com website or not? 2) When our customers try to open a photo in our Instagram Account, will that photo redirect to our website or not?
Hi Duke,
1/ Snapppt is the Shopify apps, and you can install it in our theme, you can refer here to get more information: https://apps.shopify.com/instagram-shop-by-snapppt
2/ We build the specific Instagram function in our theme, and you can refer to this homepage: https://cabonshop.myshopify.com/?fts=0.
So I think you can easily check it by yourself
Regards!
Hi there! First of all—thank you for making this theme, it’s stunning!
I have a problem with the sidebar on the collection page (Collection pages > Sidebar > Categories Block) I would like to display only a few categories but the area where I’m supposed to type the collections seems to be missing. Could you please help? Thank you!
Oh actually, I found it! The area is visible in Theme settings > Sidebar instead of Sections.
ok. If you have problems , Please contact via email shopifytemplate@gmail.com
We’ll help you
Hello, I would like to enquire if there is any option to have multiple tags filter instead of tag by tag. For example, I want to select both “Red” and “Blue” tags under the “Color” option.
Thank you
Hi you can add multiple tag
Hello,
I am having issues getting Apple Pay to work properly. The button shows but an error appears when you click it saying “Apple Pay Not Completed”
Can you please help me solve this problem? Thanks.
- Kevin
Hi
Please send url+email+pass via email shopifytemplate@gmail.com We’ll check it
Hi, I would like to know how I can put the dynamic payment button on the product page and remove the ajax filter.
Thank u
Hi Please contact via email shopifytemplate@gmail.com
We’ll help you
Hi,
Thanks for creating Cabon – Minimal Clean Multiple Shopify Theme – it’s really awesome )
Could you please consult or give an instruction /step by step/ on how to integrate a payment system with the theme due to we’re having an issue such as – the selected product is not adding to the cart after the payment system been integrated.
Thank you in advance.
Hi
You can refer https://help.shopify.com/en/manual/payments
Payment guide from shopify
If you have problems please send via email shopifytemplate@gmail.com
When I try to set video as a slider background two things are going wrong. One, the video is not visible. Two, there is audio playing that I don’t want to include. How can I fix this?
Hi Dearity,
Thank you for reaching out, please send your issues with your purchase code and your shop information to shopifytemplate@gmail.com, so our technical team can check & help you
Regards!
Hi, recently the video on my home page stopped working. It`s constantly loading. It was working before without any issue, so I don`t know why this happen. https://www.yakitoko.com
Hi Tager01,
The reason becasue Youtube API have mini changes, please send your issues with your shop information to shopifytemplate@gmail.com, so our technical team can help you to resolve
Regards!
Hi I have sent an email and it has almost been three days and nobody got back to me.
Hi
hmm. let me re-check for you
Can I create custom color swatches? I have colors that are military colors such as OD green and Coyote Tan.
Hi mate,
Thank you for interesting, for swatch color, you can use the CSS standard color, refer here: https://www.w3schools.com/cssref/css_colors.asp. Or also, you can use the background image, meaning you can upload your pattern image
Regards!
When I change the cart to not be a slide-out, it removed the QTY field on the product page. Any ideas why this might be?
Hi mate,
Thank you for using our theme, pleases send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
