75 comments found.
Hi,
When are you going to have elementor version?
Regards,
Rey
HI Ray,
Currently we don’t have a plan to upgrade our theme to work with Elementor but you may check our following themes compatible with Elementor
https://themeforest.net/item/nexus-event-conference-wordpress-theme/59529916?s_rank=1https://themeforest.net/item/electron-event-concert-conference-theme/14865695?s_rank=19
Hello. Why I cannot change the opacity on any of the “Home” options. I put 0.1 and stays the same. Please help. Thank you.
It looks like your support is expired, Please purchase support extension so we can look into your query and guide you for it.
If you look at my profile, 6 years ago, when I had support still active, I asked you the same question, you answered me back with #intro-4-content {background-color: rgba(254, 73, 24, 0.4);} and it didn’t work. Can you please tell me how to alter the opacity? It is a very simple question. Thank you.
Please.
We responded back and requested for your site URL but you never provided your site URL.
Please send me your site URL and send screenshot where you wanted to change it and we will try to guide you for it.
6 years ago, when I had support available, I asked you this same question, and you answered me back with #intro-4-content {background-color: rgba(254, 73, 24, 0.4);} and it didn’t work, that’s why I am asking this again. Can you please tell me how to remove the opacity layer from any of the main intros? Thank you.
Here it is. I am starting again as previous website was online for a while only. https://horizonscorp.com/ddw/ I want to be able to put a photo without the layer that makes it darker, as I need the picture to look clear. I think Intro 4 has that option, but, the orange bar in the middle is not good for me. That’s why I am using event brite for my home page. Thank you so much.
#intro-1-content, #intro-2-content{
background-color: transparent!important;
}
Hello. No, it didn’t work. I copy and paste this CSS and nothing happens, nothing at all on any of the Intros.
When I put that CSS, nothing happens, now, if I change the color, then yes, color changes, but, I am not referring to that. I am referring to the layer (kind of blue layer) that is on top of the picture. So, the original picture in the library is a normal color picture, but, when added to home, it appears with a blue layer/transparent on top of it, that is the layer that I want to remove. So, if you check Home 4, that picture appears without any layer, however, all the other Home options appear with that blue/transparent layer. That layer is the one that I need to remove. Thank you so much.
We checked CSS and it works!
You can also send your admin details and we will check this for you
Suddenly Media Grid do not upload photos. Entire web has many pages with little gallery. Is time for new theme? https://masteroflight.org/
Hi, I think it is problem permission in your site not theme. Because we don’t update any code related uploading photos.
Yes, 4 years all working without problem. I will try with yours other theme. Would you please recommend between Eventer and EventAdor. What is more advanced? All 3 are version same thing, but which you recommend, Thank you in advance.
You may try Eventer
Thank you!
Hi, after yesterday´s upgrade to wordpress version 5.7.. Hamburger menu on mobile doesn´t work on our website. Can it be a problem of Eventry theme?
Hi, Please check surely you update the theme to latest version.
Hi, I wanted to view the demo’s because I am considering using a different theme or maybe features from one of the oter demo’s. But I see the demo’s are not working here anymore. Only loading screen shows.
Hi, You can check it now.
Team, please check theme files.. i have used proper downloaded files. but during event, many of my clients reports ad (porn ads) ..which put me in shame..i have requested refund request. kindly consider that..
team, please consider my refund request.
team…can anyone please respond here?
Hi, Maybe your site hack and it is related to multi problems.
i have not used any other plugins. just used inbuilt video player to embed video from YouTube directly. i have used only the theme which i bought and used GoDaddy with ssl. my website was viewed by 6k people. And many of them complained about that.. fyi, all were doctors too..
Hi, Really it is related to multi problems like Server, Security in site, Use old version plugin.
i have used multiple other WordPress websites for events for years, team..never faced with this kind of issue. kindly consider my refund request. i am not defaming the theme.. i liked it and that’s why i have purchased. but after this problem, i am afraid to reuse it. it put us in a shame 
Kindly consider my refund request.
Hi, the countdown is not showing anymore on mobile version, any idea what is causing this?
I have forwarded your query to our support team and they will respond soon
PS. your support period is expired so please purchase support extension so we can answer or provide you further support
Is it ok I wait with purhasing anything till we make sure you can provide solution? Maybe the theme needs an update for example, then no need to purchase anything right?
Hi, Please check surely you inserted exactly date in setting of element.
Hi I did not receive any respond from your collegue yet. I checked the date, it is inserted correctly. On desktop version all is ok, it is just the mobile version that is not showing.
Please send your wordpress admin account to email jakjim@gmail.com , so we can check help you.
Also I noticed that you havenot purchased support extension yet
Are you sure you can fix the issue from the countdown not showing on mobile? I am having difficulty accepting I need to pay for a solution that should be working normaly in the theme.
IMPORTANT: Because I checked your demo website on my mobile. And the countdown is also NOT showing there. So what’s up with that?
I hope you can find a solution, maybe something needs to be updated in the theme?
Hello we want to activate two languages on the theme Eventry what do you suggest please. thank you
Hi, You can use WPML plugin.
team how to import demo content? please help me with this
HI, Please read in documentation http://demo.ovathemes.com/documentation/eventry/#!/h4_install_via_wordpress_h4
i have used youtube background, but in mobile view i dont see the video.. please help me solve this
Hi, Because the mobile doesn’t support background video. You can add image in mobile.
please let me know how to image for mobile devices alone
Hi, You can choose image in Row Setting.
great thank you team..”Please provide a valid email address.” i am getting this error in MC4WP.. i have applied api from mail chimp and configured everything..still i am getting this in subscription place
also, please let me know how to change the menu fonts ?
Hi, Please check surely you make campaign in mailchimp to use in MC4WP plugin.
Menu fonts: You can use css like
.navbar-nav>li>a{
font-size: 15px;
font-family: arial;
}
Thank you..my site is almost very lightweight..still, it is taking longer time to load…i am using good hosting plan..please suggest me to increase it speed..it is my biggest concern now..
Hi,
You can use some cache plugin or install CDN for site.
Team can u please look at this? reticon.in speaker section…something unsual..i am not able to align it properly
asap please
i did by myself thanks
That’s great 
I love this theme. It looks great. Is easy to update and edit. My question is about finding the most recent version number to be sure I’m using the most updated version. I can’t find the version number in any documentation, including the changelog. As of March 28, 2020, what is the most recent Eventry version?
Hi, You can open file Update_theme/index.html in package to read change log.
Thanks
Yes – I found it. Thank you. I looked everywhere for that. I hope you will begin adding the most up-to-date to the changelog on this ThemeForest site.
Hi, what changes has been made in the last update? I can’t see any details on your page here about the update.
Hi, We updated WPBakery Plugin to latest version.
Thanks
Ok. Thanks!
Hi. Worpress failed to unpack and install. I get this message: “The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.”
Hi, Please note after download package from themeforest, you have to unzip and use eventry.zip to install theme. Thanks
hi, awesome theme, but I have 1 issue: how to change user avatar in blog section? I use gravatars but it dont work here.
You can easily change editing user profile, where you can upload your own image.
yes, I know, but it still dont work
Please send your wordpress admin account to email jakjim@gmail.com . I will check help you.
Hi, images of background section does not appears on mobile. I will appreciate your help
Hi, Please check surely because it is working in our demo. Can you send some screenshot ?
Hi, sorry it was a strange thing, my images disappeared one day and many hours later appearing again. I have another question, this theme is it compatible with wp rocket?
I don’t test with that plugin ago but I think it is ok.
Thank you!
The countdown timer doesn’t work when using Safari on a Mac – is there a fix? Or some code I can use to hide it from Safari?
Hi, Can you send some screenshot because It is working in my safari-mac. Thank you!
It works on the desktop fine, but on mobile it fails (tested using Chrome and Safari on iphone 6s) – days, months, hrs, min, all display “NaN”
Can you send your website link ?
We will fix this problem soon.
Hi, Did you insert date like here: https://prnt.sc/ra78h6 ?
Hi, I am using this theme almost 2 years now. But is there a way to add a list of exhibitors? So visitors can browse them by category and know more about them, like where their booth stands for example.
Hi, You can install extra plugin for this problem. Thank you!
Ok, what plugin do you suggest?
Hi, You can find here: https://wordpress.org/plugins/search/exhibitors/
Thank you!
Better for you with this account ? instead of etkdental (Hello, Did you know where is the Less files ? boostrap for changing some css navbar. Thank’s a lot)
Ok for you ?
Hi, Sorry We don’t use less file in theme. You can debug css and change it by yourself.
Thank you!
Hello, Did you know where is the Less files ? boostrap for changing some css navbar. Thank’s a lot
Did you purchased our theme?
Yes -
Please share purchase code and also message us from the profile you purchased our product so we can verify you as a customer
I buy it with a other account : oreylie – France, Member since February 2012
Another website issue that is broken. We’ve noticed since we have used this theme, the Visual composer has acted funny and has not displayed items like it should. Do you think that you could not the reason for this. Yesterday Visual composer has completely stopped working. When you go into edit an item, it’s just blank now. I had our host look at it and they have determined that it is not a PHP version issue, or a plugin conflict. They recommended reaching out to you. https://www.dropbox.com/s/3ygyvit5xu6dzey/Screenshot%202019-05-17%2013.01.32.png?dl=0
Did you update visual composer to latest version ?
Yes, it’s updated fully.
Well, unfortunately, it was definitely a theme issue. I switched it out for a different theme, and the VC worked fine. So I re-installed the main theme, and it is now working better than before.
Adding the schedule items. something funky is happening. I don’t see where to put the time for the scheduled items anymore, or any of the other details. They are missing! Did something break in the theme??
Hi, We are using Schedule Post Type so you can add Schedule in Schedule >> All Schedules >> Add new
Thank you!
I know how to add a schedule. How do I change the time for each schedule item?
This is what it looks like when I go to add a scheduled item. Where are the options to add a time or an image, etc? https://www.dropbox.com/s/iq0sn9xufmw06vw/Screenshot%202019-05-16%2017.10.59.png?dl=0
Hi, Please check surely you installed CMB2 plugin and then
you can change it in Schedule Settings: http://prntscr.com/npnee9
Thank you!
That was the issue. Thanks!
