Hi

Thanks

Hi

We apologise for inconvenience,

Unfortunately, we do not offer support on server specific issues related to novi builder.

We purchased an extended license to offer FREE builder with our item. https://codecanyon.net/item/novi-visual-page-builder/20530305 It is not necessary to use a builder to modify landing pages, You can also modify landing page HTML templates directly without using builder as other items available in a landing page category on ThemeForest that you can check.

Please keep in mind that WE ARE SELLING LANDING PAGE HTML TEMPLATE, NOT PAGE BUILDER TOOL. The page builder is a special add-on tool which we are offering as FREE for our customer’s easiness to make changes in our HTML landing pages.

If you are looking for some page builder tool that you can purchase it from codecanyon.net, not from landing page category.

A page builder is a FREE ADDON tool which included with landing page item to modify or create landing pages. Users can use builder on localhost to create or modify landing pages.

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Hi

Thanks

We already replied all your ticket s please check.

sorry issue persist. your template is not working as expected.

​Hi

We apologies for inconvenience, We already sent reply on your ticket please check.

Please also check our help documentation before posting tickets, You can find help from below article on set-up popup. you need to apply class “set-popup” to activate popup script.

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Hi

Thank you for pointing issue, It is fixed now please try builder again.

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Hi

Thank you for purchasing our item. Please submit ticket on our support area.

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I did open ticket 2 days ago and still no reply, please check

Hi

1 day ago - Thu Aug 15, 2019, 05:05 AM 

We will update your ticket within few hours very soon.

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?

Hi

Please review refund policy from below URL

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Hi

It is not necessary to use a builder to modify landing pages, You can also modify landing page HTML templates directly without using builder as other items available in a landing page category on ThemeForest that you can check.

Please keep in mind that WE ARE SELLING LANDING PAGE HTML TEMPLATE, NOT PAGE BUILDER TOOL. The page builder is a special add-on tool which we are offering as FREE for our customer’s easiness to make changes in our HTML landing pages.

If you are looking for some page builder tool that you can purchase it from codecanyon.net, not from landing page category.

A page builder is a FREE ADDON tool which included with landing page item to modify or create landing pages. Users can use builder on localhost to create or modify landing pages.

Thanks

Please review our support policy as well as our item information ( R.Gen Page Builder Note: ). We already mention all information related to builder use.

Hi

Thank you for interest in our item. Landing pages are basic HTML pages you can convert it according to your requirement.

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Hi

Thank you for interest in our item. Please review licensing terms from below URL to get your all license related query.

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I have 3 months of support left – and I’m not able to register for your support area even though I’m doing what it says.

Hi

We apologies for inconvenience, Our support system working fine without any issue. Alternatively you can also drop us mail from our profile contact form. Our support staff will help you to resolve your issues.

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Please ask your support related questions in our support area. Our support staff will help you as soon as possible.

Please ask your support related questions in our support area. Our support staff will help you as soon as possible.

yes i did it, but i cant login, o try to sign up they tell my email has been registerd, i forget my password,, nothing emails come,, so i ask u here

Please ask your support related questions in our support area. Our support staff will help you as soon as possible.

Hi

Thank you for pointing issue.

Vegas is jQuery plugin instead of modify plugin file directly you can write your own custom CSS in template-custom.css file to overwrite CSS.

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Still not working, i have downloaded all vegas files and changed, but not working. your builder demo is not working too

Instead of export template you can click on publish site option on top right corner.

i did it but it loading to publish more than 24 hours, i back to check it is still loading.. how i can export the file and publish by my self?

Hi

We already requested FTP details to check your issue. Please review your support ticket on our support area.

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Hi

Thank you for purchasing our item. Unfortunately, Novi builder does not have this feature. You need to manually remove all unwanted files.

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Hi

You can use standard license for a single domain or client.

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Hi

Thank you for interest in our item. Standard license or extended license does not allow you to resell our item. You can use standard license for a single domain or client.

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Hi

Thank you for purchasing our item. Please submit ticket on our support area.

Thanks