Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it The newsletter widget isn’t part of Writing theme, however, please send me a list of your plugins installed as I suspect that the widget is related to one of the plugins

Thanks!

Hi friend

I sent it to Alexandra

Hmm, sorry to disturb again. I think my email isn’t receiving your mail for some reason. You can send the msg to Veronica instead

Hi friend

Ok, can you please send an email from Veronica’s mail to support[at]ahmad.works ?

Thanks

Hi friend hope your weekend was great!

Thank you for purchasing Writing, sure you will like it You can set the Masonry with Featured Full layout from (Appearance > Customize > Layout > General Settings > Blog Layout)

Please try and let me know your feedback!

Hi friend hope your weekend was great!

Thank you for purchasing Writing, sure you will like it Can you please explain the issue more for me? You can sent screenshots to support[at]ahmad.works

Thank you for your patience!

Hi there! Seems this issue is only in IE, Google is fine. I cannot send screenshot as they do not show the blog block beeing cut off and interrrupted by “Writing – Post Options/Writing -General Page Options/Yoast SEO” and then continuing until end of post afterwards. For me Chrome is fine!

best regards

Gerhard

Hi Gerhard hope you are fine,

Thank you for describing the issue, I will check it and let you know the feedback Also, which version of IE are you using?

Please stay tuned!

Hi friend hope your weekend was great,

Sorry for the delay, I got sick and couldn’t manage the support. Thank you for purchasing Writing, sure you will like it I would recommend to create a new page and set its page template to blog page then set the category and sidebar as shown in the screenshot attached

Please try and let me know your feedback

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it That’s a great suggestion, we are preparing a new update to be released today and this function will be included, please stay tuned for it Till then, add this code to (Appearance > Customize > General Style > Custom CSS Code)

.widgets_footer > .col-md-4 { width: 50%; }

Please try and let me know the feedback!

Hi friend hope you are fine,

Thank you for purchasing Writing, glad that you like it! You can set the image as full width as shown in the screenshot attached

Please try and let me know the feedback!

Yes I tried that already but still the same. It won’t take the full width. It stays in the content area.

Hi friend

That’s strange. Please purge cache if you are using a cache plugin

Also just found out I can not get both fixed sidebar and sliding sidebar get working together. At this stage, fixed sidebar (on right side) started working, but changing the sliding sidebar to botch show/hide option will not make any change. Any idea how to fix this?

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it Can you please write me your website url so that I can investigate the issue better?

Thanks!

Hi friend

Thank you for your patience, please check and let me know your feedback

Hi friend hope your weekend was great!

This is already a plugin issue this is lazy load feature from EWWW image optimizer plugin. I’ve disabled it for you, please check now and let me know the feedback

Hi bro Ramadan Mubarak to you too!

The Lazy load function that’s included with Writing doesn’t support picture tag for now. But it’s a great suggestion and will work on adding the support

Thank you and please feel free to ask anything, we are always here to help!

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it You can get the sliding sidebar and user info button by going to (Appearance > Widgets) and put the widgets that you want at the Sliding Sidebar widget area

Please try and let me know if you needed any help, we are always here to help! Also, if you like us, I’ll be very grateful if you give us five stars on Themeforest https://themeforest.net/downloads

Your rating encourages us to provide more updates and support

I resolved this issue. I used child theme. Does child theme not support user info button and sliding sidebar…?

Im using parent theme now.

Hi friend hope you are fine,

it actually supports them, can you please let me know the content of functions.php in the child theme, or better, can you please send me login info to support[`at]ahmad.works so that I can fix this issue for you?

Thanks!

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it This option isn’t available unfortunately, but I can add it for you if you don’t mind sending login info to support[at]ahmad.works

For the sidebar issue, can you please specify more?

Thanks!

Hi – support@ahmad.works?

Login info for WordPress?

Yes, that’s right

Hi,

I have sent login info to https://ahmad.works/envatosupport but did not receive any response.

Please help me.

Thank you.

Hi friend hope you are fine,

Thank you for notifying, please stay tuned while I check the issue for you

Thank you for your patience.

Hi friend,

Your website isn’t working for me right now, can you please check it?

Thanks

Hi friend hope you are fine,

The child theme shouldn’t be updated, I’ve made it for you so that you can update the parent theme without issues or overwriting the changes.

Can you please send me login info to support[at]ahmad.works so that I can check the issue for you?

Thanks

In your inbox

Hi friend

Got it, thank you Please stay tuned while I check the issue!

Hi friend

Can you please send me login info to support[at]ahmad.works or use Temporary Login Without Password plugin so that I can investigate the issue further and fix it for you?

Thanks!

Hi there, I’ve just sent you a temporary login to your support email. Thanks.

Hi friend hope you are fine,

Thank you, please stay tuned while I check the issue for you

You are welcome anytime buddy Please feel free to ask anything, we are always here to help!

Enjoy Writing and have a great day!

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it You will need to create a new page and set it as blog page and no sidebar as shown in the screenshot attached

Then go to (Settings > Reading > Your Homepage Displays > A Static Page) in the Homepage dropdown check the new page that we created

Please try and let me know the feedback!

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it! This issue is strange, can you please try opening the customizer in a new private window and let me know the feedback?

Thanks!

Not exactly sure what you mean by private, but I’m running the template now locally MAMP through Safari and I haven’t had any issues. It was indeed strange, in Chrome it would flash the appropriate layout – then revert to some sort of wacky default (ie logo would not be centered but on left, content background would not be black/white but clear and there were some glitchy bleeds off the menus. Loving the template – runs faster on Safari anyway as I’m on a Mac – and then some.

I think there might be a conflict with one of the chrome extensions that you are using as the issue is appearing live and local. You can open a new private window from File menu in Chrome, where all extensions are disabled and let me know whether the issue persists or not

Thanks!

Hi friend hope you are fine,

Thank you for purchasing Writing, sure you will like it You can add the social media icons from (Appearance > Customize > Social Settings > Social Links list)

Please try and let me know the feedback!

Hi Pierre hope you are fine,

Thank you for purchasing Writing, glad that you like it! This option isn’t available by default, but I can add it for you if you send your login info to support[at]ahmad.works

Thanks!